All Star Slots Reviews 61

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for being courteous, well-informed, and professional. Many people highlight the exceptional customer service, noting that representatives are helpful, responsive, and go above and beyond to assist with inquiries. The gaming experience is frequently described as awesome, with a great variety of fun slots and new games regularly added. Reviewers also appreciate the fast payouts and the ease of navigating the website. However, some customers expressed dissatisfaction with the payment process, citing difficulties and delays in withdrawing winnings. A few other people also felt that the games malfunctioned frequently and that there were unexpected charges for deposits.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Some customers praise fast payouts, with some receiving winnings... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with the user experience. Many praise the variety of fun... See more

Product

Users describe positive interactions with the product, highlighting a great selection of games, many bonuses,... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being helpful,... See more

Based on these reviews

Rated 4 out of 5 stars

Withdrawals are slow, but everything else is great. If they would speed up withdrawals, this would be 5 stars. But when you cash out on a Friday and have to wait until Monday, it’s annoying or cashout... See more

Rated 5 out of 5 stars

The payouts are super fast next day sometimes depending on how busy the cashiers are! The gaming experience is awesome.

Company replied

Rated 5 out of 5 stars

Staff is always courteous and well-informed. You won't get a win every time, but it is gratifying to know that when you hit the cashout button, your winnings will be on the way in a flash!

Company replied

Rated 5 out of 5 stars

U have a great variety of different slots! Customer Service is always super helpful in always figuring out what u need ! The payouts r always on time & what they pay u is also always very accurate... See more

Rated 1 out of 5 stars

I put in $50 and they gave me a bonus of $125. I play over $400 in wagers and was not allowed to cash out. I was informed I needed to wager $8750 in order to cash out. Total scam, dont waste y... See more

Company replied

Rated 1 out of 5 stars

I'm very sorry I used to love playing at your casino. And I sometimes hit and it was ok not to hit but it got to a point that I wouldn't even have play time and the only time I hit was on a free chip... See more

Company replied

Rated 1 out of 5 stars

Easily take your deposit but you'll have to jump through hoops to get your withdrawal if you even get it. Some of my deposit transactions show from Nigeria which is a red flag for scam. No longer play... See more

Company replied

Rated 1 out of 5 stars

Truthfully speaking there’s nothing good I can say about this site. Everything about their business practices is shady and questionable in my opinion. The fact that they don’t tell you upfront that yo... See more

Company replied

Rated 1 out of 5 stars

Unfortunately I'm still waiting on my payout they make it very difficult for you to cash out I hit the jackpot $1,698 still not able to cash it out and waiting on the cashier to send me the email for... See more

Company replied

Rated 1 out of 5 stars

Do not waste your money here. Payouts come with stipulations, the games are generic, deposits come with extra fees and wins are far and few in between. At least at a real casino you will be paid out i... See more

Company replied

Rated 5 out of 5 stars

I like that I never feel like I'm taking a risk by making a deposit because cashing out it's always simple, reliable and timely. The frequency of new game releases is great and I have gained more a... See more

Company replied

Rated 5 out of 5 stars

Love it! I've been playing for several years and I've won on several occasions. Never any problem with withdrawals. The customer support service goes over and beyond to answer any questions, or giv... See more

Company replied

Rated 5 out of 5 stars

Winning of course and speed of payouts. Allstar is one of my favorites due to the variety of slot options sure to keep us occupied. Do not like the daily bonus amounts they should be more. Always $... See more

Company replied

Rated 5 out of 5 stars

What I love about this company is they will call you to make you don’t have any issues. Very professional and very polite. I highly recommend this company Happy holidays.

Company replied

Rated 5 out of 5 stars

It’s a pleasure playing slots at your casino. All of your customer service personnel are excellent.

Company replied

Rated 5 out of 5 stars

Great Customer Service, Variety of Games, Easy to navigate website! Just all in all fun!

Company replied

Rated 5 out of 5 stars

Lots of fun games, bonuses are very frequent and customer support is always willing to go above and beyond when assisting members with issues.

Company replied

Rated 5 out of 5 stars

Number one is customer service slot play is exciting fun and a variety of other great choices

Company replied

Rated 5 out of 5 stars

Customer service has been amazing every time I've needed to talk to them.

Company replied

Rated 5 out of 5 stars

It’s just a great site. Easy to navigate and customer service is outstanding.

Company replied

Rated 5 out of 5 stars

U have way more slots than any other casino! When u win & hit on the slots u have big hit 600& 800 hits not small hits! There r plenty of slots 2 play & they r lots of fun!

Company replied

Rated 5 out of 5 stars

Fun games. Great VIP host. Excellent customer service.

Company replied

Rated 5 out of 5 stars

Great selection of games, many bonuses and just a good time.

Rated 5 out of 5 stars

Fun casino experience. No hassle payouts. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Just like most other online casinos. When you win it takes 2-3 days to get verified and have the money deposited into your bank account. I bought in for 80$ and won over 2500 and successfully cashed o... See more

Rated 5 out of 5 stars

Great game experience, prompt customer service.

Company replied

Rated 5 out of 5 stars

Love the games quick and friendly customer service. Quick payouts. New games every couple of months. Easy payments with multiple ways to deposit.

Rated 3 out of 5 stars

Been playing here for years and years I love playing the games and they are fair and fun. How could they improve? Quicker and easier withdraws and more $$ bonuses vs spins. The percentage bonus match... See more

Company replied

Rated 3 out of 5 stars

I have only one huge complaint and thats how the games increase spin amounts are right next to spin button. So I have been playing and all of a sudden I notice my amount per spin has increased to $100... See more

Company replied

Rated 2 out of 5 stars

Other than having a bad experience all around my first time. Its a good casino. They do pay your winnings. The promotions have high wagers I feel like. Customer service is great. I will play again.

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling Service

Written by the company

At All Star Slots, it’s all about you! Since 2009, we’ve been dedicated to delivering a first-class gaming experience and with our exciting new launch, things just got even better. Introducing All Star Rewards, where every bet earns XP and unlocks free bonuses as you level up. Take on Slot Tournaments for top prizes and show off your progress with your Personalized Profile. And whenever you need us, our friendly support team is available 24/7 through live chat, phone, or email. Because at All Star Slots, you’re always our top priority.


Contact info

4.0

Great

TrustScore 4 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

False Advertisement

When I clicked on the link for Parxcasino online, I was greeted by this casino who I had never heard of. I live down the street from Parx and BELIEVED that Parx was now online. FALSE ADVERTISEMENT!!!

7 April 2026
Unprompted review
Rated 4 out of 5 stars

Always the best

Withdrawals are slow, but everything else is great. If they would speed up withdrawals, this would be 5 stars. But when you cash out on a Friday and have to wait until Monday, it’s annoying or cashout on a Monday and wait til Wednesday

4 April 2026
Rated 5 out of 5 stars

Just like most other online casinos but better

Just like most other online casinos. When you win it takes 2-3 days to get verified and have the money deposited into your bank account. I bought in for 80$ and won over 2500 and successfully cashed out. It was a lot of play through and I thought I would have lost the initial big hit that I won but it played up and down and ended up with more money won then initially hit for. Good experience with customer service as well. Literally the best I've ever had over the phone. They are awesome. I'm glad it paid out after winning big and didn't run into any trouble . I haven't hit again for a while but I also haven't played that much compared to what I used to do. I'll probably invest another hundred bucks once I get paid and try my luck again. Definitely recommend this casino and had zero complaints besides the large amount of play through for the reward system money match thing.

6 January 2026
Rated 5 out of 5 stars

Love the games

Love the games quick and friendly customer service. Quick payouts. New games every couple of months. Easy payments with multiple ways to deposit.

31 March 2026
Rated 2 out of 5 stars

Other than having a bad experience all…

Other than having a bad experience all around my first time. Its a good casino. They do pay your winnings. The promotions have high wagers I feel like. Customer service is great. I will play again.

17 March 2026
Unprompted review
All Star Slots logo

Reply from All Star Slots

We’re glad to hear you enjoyed our customer support and that you’ll be playing again after an initial poor experience. We also take your comments on wagering into account and are always looking to improve our offers and promotions.

If you'd like to get in touch to discuss which offer in particular it was, we'd love to discuss further!

Rated 1 out of 5 stars

Do not waste your money here

Do not waste your money here. Payouts come with stipulations, the games are generic, deposits come with extra fees and wins are far and few in between. At least at a real casino you will be paid out immediately without stipulations. I wasn't impressed at all......

16 March 2026
Unprompted review
All Star Slots logo

Reply from All Star Slots

In some cases, external charges may be applied by your bank, which are outside of our control. If you’re happy to provide a statement, our team would be more than willing to review this for you.

All withdrawals are processed in line with our terms, and players successfully receive their payouts, as reflected in other reviews.

Bonuses may include wagering requirements, and we always recommend reviewing these before playing. Our support team is available 24/7 to help explain any terms or assist with any queries.

Rated 1 out of 5 stars

Truthfully speaking there’s nothing…

Truthfully speaking there’s nothing good I can say about this site. Everything about their business practices is shady and questionable in my opinion. The fact that they don’t tell you upfront that you incur charges for each deposit to make with your debit card because they aren’t based in the US. Their games malfunction frequently and they aren’t concerned about it that’s just more they make off of us I guess. This isn’t and edit it’s an addition which is happening after the reply from Allstar slots.com who has stated that they went “ above and beyond” sadly that’s not necessarily true but what they did do was stall and keep me in a holding pattern on a chat that ended up being almost three hours long and ended with none of their people knowing anything about the game in question. The fact is I still have a video that they’ve not yet seen and one would think they’d wanna see it before replying g to my review. It’s almost as though we’re hearing from two different sources. As for the deposit options , they have actually taken away my ability to use my debit card to fund my account which is nothing more than a control tactic because there was never a problem with my card or my deposits . These people wanna control what people see and hear in regards to their reputation!

14 March 2026
Unprompted review
All Star Slots logo

Reply from All Star Slots

We offer a range of alternative payment methods, many of which do not incur any fees. If there has been any confusion around charges, our 24/7 support team is always available to review deposits and investigate any fees incurred. In this case, our team did request a statement so we could escalate the matter to our cashier team for a full review however, we didn't receive this.

Regarding the game mentioned, we understand your frustration. Our support team explained the game outcome and payout at the time, and your query was also escalated to the game provider for further clarification. We have made every effort to go above and beyond to investigate this thoroughly on your behalf.

We remain committed to resolving any concerns and providing a fair experience for all players. We will also be reaching out via email today regarding your account to assist further, and we hope to welcome you back again soon.

Rated 1 out of 5 stars

Unfortunately I'm still waiting on my…

Unfortunately I'm still waiting on my payout they make it very difficult for you to cash out I hit the jackpot $1,698 still not able to cash it out and waiting on the cashier to send me the email for confirmation of my verification I just wanted to say thank God they did confirm my payment and Im still waiting on my payment thank you Helen she was awesome!! Person Help good luck I'm done !!

4 March 2026
Unprompted review
All Star Slots logo

Reply from All Star Slots

Thanks for your feedback. We can see your documents were submitted over the weekend and they are currently under review today.

Once documents are verified, your winnings will be on their way. The good news is this process only needs to be completed once, which is why we encourage players to verify their accounts at sign-up so future payouts can be processed as quickly as possible!

We're delighted to see you received your winnings as advised and we can't wait to see you around the Casino again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look