I had a very disappointing experience…
I had a very disappointing experience with AllSpins.
After completing the full wagering requirements of a welcome bonus (x50), strictly following all stated bonus terms, my withdrawal of €500 was suddenly cancelled and €492.16 was voided.
The reason provided by support was vague and referred to “hiding, delaying or diverting deposits through sports bets.” However, after carefully reviewing both the general Terms & Conditions and the specific bonus terms, I could not find any clear rule that prohibits placing sports bets while wagering a casino bonus.
What makes this situation even worse is that the platform itself allowed me to:
• place sports bets,
• access casino games at the same time,
• and continue wagering without any restriction or warning.
If such behavior was truly forbidden, it should have been clearly stated and technically restricted. Instead, I was allowed to continue and only after winning were my funds confiscated.
This raises serious concerns about transparency and fairness. Players should not be penalized for actions that are neither clearly prohibited nor technically prevented.
I have requested a detailed explanation and evidence of the alleged violation, but so far only received generic responses.
Until this issue is resolved, I strongly advise other players to be extremely cautious. Based on my experience, this casino may void winnings using unclear or undefined rules.
email: mrdkyzkypru*seznam.cz








