Quality OEM product was shipped. It took longer to ship than I would have liked. When I ordered the wrong circuit board for my gate, I was instructed on how to return it. It took longer than I would h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I just spoke with your returns department. The gentleman was NOT helpful at all. The order I received was correct. When I went to install it for my customer I realized the old cable was damaged.... See more
Company replied
Was fine. Had a problem getting it ti work. Hooked up wires, would not engage. Eventually figured it out. Red wire pin was corroded. Would have been easier with directions telling me that the old co... See more
Company replied
Ordered on Sunday afternoon, received the following Wednesday (3days later). Exactly as ordered. This is an excellent company. Second order in last couple of months including a dual LA500 Liftmaster g... See more
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Company details
Written by the company
All Security Equipment is a leading international wholesale security equipment store and supplier of security solutions. We provide top-quality parking equipment, gate operators, magnetic locks, door access control, gate access control, security systems supplies, and accessories. We're your one-stop-shop for all security equipment, access control equipment, and automatic gate openers, offering first-class customer service and competitive wholesale pricing. We are proud members of the AFA American Fence Association and the SIA Security Industry Association.
Contact info
United States
- allsecurityequipment.com
4.1
Great
388 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Service.
I was looking to buy a new gate opener and found ASE’s website. They have a ton of options from different manufacturers. I had some questions about some of the accessories so I called the number on their site and was connected with James. He was very knowledgeable and answered all my questions and even texted me links to different manuals and options to look at. He even said he is available if I have questions during installation. Good customer service is rare these days so it’s nice when you get connected to an employee and company that cares.
19 August 2025
Unprompted review
Reply from Allsecurityequipment
Thank you for sharing your experience! We’re so glad you found our wide selection of products helpful and that James was able to provide the knowledge and support you needed. At All Security Equipment, we believe great service doesn’t stop at checkout—it’s about making sure our customers feel supported every step of the way. We’re proud to have a team that truly cares.
Ease of transaction using Shop
Ease of transaction using Shop, quick shipping and lower price than Elite Gates who incorrectly listed their 12 pack of BD loop sealant at $28 for the case, and when out of courtesy I told them of the error so they could correct it and not be stuck honoring that price based on consumer advertising laws, instead of saying thank you, they said they would’ve cancelled the order anyway.. yeah, terrible customer service on their part and now you are my go to source! Thank you
26 August 2025
Unprompted review
Reply from Allsecurityequipment
Thank you for your fantastic review! We’re so glad to hear that you found our checkout process simple, our shipping quick, and our prices competitive. At All Security Equipment, we strive to pair great products with excellent service, and we’re honored to now be your go-to source. We truly appreciate your trust and look forward to serving you again!
So far everything but shipping is good
So far everything but shipping is good. $44 got me “economy” I now see? That’s not great, that shouldn’t be more than $10 for standard or economy. I was thinking it would be expedited for that much money. Gate is locked open, can’t secure the property until I get this, hoping you ship it soon please.
24 August 2025
Unprompted review
Reply from Allsecurityequipment
Thank you for sharing your experience with us. We’re happy you’re pleased with your purchase overall, but we certainly understand your concerns regarding the shipping cost. Depending on the size and weight of certain products, shipping fees can be higher than expected, even with standard economy options. To better assist you, could you contact us and share your order number with us? That way, we can double-check the shipping details and ensure your order is moving quickly, especially since securing your property is a priority.
You can reach our support team directly at customercare@allsecurityequipment.com or give us a call at (800) 730-8382. We’ll be happy to assist you.
Easy to use website
23 August 2025
Unprompted review
Reply from Allsecurityequipment
We appreciate your review! It’s great to know our website made your shopping experience smooth and easy. Making sure our customers can quickly find the right products is one of our top priorities. Thanks for choosing All Security Equipment!
Great place to shop
Website is easy to navigate and prices are always very fair and products are first rate
19 August 2025
Unprompted review
Reply from Allsecurityequipment
Thank you for your wonderful review! We’re so glad to hear that you found our website easy to navigate, our pricing fair, and our products top-notch. At All Security Equipment, we’re committed to making the shopping process simple and reliable while providing high-quality products at great value. We truly appreciate your support and look forward to serving you again!
They have just what I needed
16 August 2025
Unprompted review
Reply from Allsecurityequipment
Thanks for your feedback! We’re glad we could provide exactly what you needed. That’s what All Security Equipment is all about, great products, great service, and happy customers.
What went wrong is that I ordered two…
What went wrong is that I ordered two Lift master my Q video keypad pro bundle and you charged me $128.77. I paid it with my Apple Card. I received your package today and I opened it up in front of the UPS driver so you can be my witness. I only receive one so you Can contact me and let me know. When are you gonna send me my second liftMaster my Q video keypad pro bundle
7 August 2025
Reply from Allsecurityequipment
We sincerely apologize and regret the inconvenience. We’ve already processed and shipped your second LiftMaster myQ Video Keypad, and it’s on its way to you now. Our goal is always to ensure every order is complete and delivered promptly, and we appreciate your patience as we resolved this quickly.
When I get the merchandise I will let…
When I get the merchandise I will let you know. Its now 2 days past the promised date. I ordered from this company because it was going to be here no later then Monday and on Monday it changed to Tuesday and now Tuesday its changed to Wednesday. We shall keep our fingers crossed for tomorrow.
6 August 2025
Reply from Allsecurityequipment
We appreciate you sharing your experience. We completely understand how frustrating shipping delays can be. While we work hard to process and ship every order as quickly as possible, once it leaves our facility, the final delivery timeline is in the hands of the carrier. Unfortunately, we don’t have total control over these changes. We appreciate your patience and hope it arrives promptly so you can start enjoying your purchase.
Availability of product along with…
Availability of product along with accurate description.
8 August 2025
Reply from Allsecurityequipment
We appreciate your feedback! We’re happy we could deliver for you and look forward to your next visit!
There was no communication on the delivery date
There was no communication on the timeline when the product would be delivered. I had to emailed twice asking and still never really received a delivery date.
4 August 2025
Reply from Allsecurityequipment
We appreciate you taking the time to leave your review. We understand how important delivery updates are, which is why our system sends automatic emails for every stage of your order, from confirmation to delivery. Sometimes, these can end up in spam or junk folders, so it’s worth checking there just in case. We’ll use your feedback to keep improving and ensure our customers feel informed every step of the way. Thank you for choosing All Security Equipment!
The overall order went fine
The overall order went fine. Shipped promptly and received without issue. The issue is with the strip light that mounts to the barrier gate. Again... it is non functional. It lights up red, but the button to change the function is inop. This is the 4th or 5th one I have ordered. Junk.
4 August 2025
Reply from Allsecurityequipment
Thank you for your feedback. We’re glad to hear your order was processed and delivered promptly, but we’re sorry to learn about the issue with the strip light. This is not the experience we want for our customers. Our team will be reaching out to you directly to review the problem and work toward a solution.
Reply from Allsecurityequipment
Thank you for letting us know your open gate control is working properly, that’s exactly the result we aim for. Our team is always here to provide the time, guidance, and support you need.
Good customer service which I received
Great customer service and easy to place orders and receive quick delivery
5 August 2025
Reply from Allsecurityequipment
We really appreciate your review! Fast shipping, easy ordering, and excellent customer service are exactly what we aim to deliver, and we’re happy we met your expectations. Thank you for choosing All Security Equipment.
Perfect Purchase
I recently purchased a Liftmaster gate opener from All Security. Every aspect of the transaction was outstanding, including price and service. I inadvertently purchased two gate fasteners that I subsequently did not need. Despite the fact my return request was outside the 30 day return window, All Security accepted the items for full refund. No unnecessary effort required on my part. I could not be more pleased with the product.
24 July 2025
Unprompted review
Reply from Allsecurityequipment
We can’t thank you enough for sharing your experience! We’re so glad your LiftMaster gate opener purchase went smoothly and that you were pleased with both our product and our service. We believe in making things easy for our customers. Thanks for choosing All Security Equipment!
A pleasure to do business with!
Excellent customer service and a pleasure to do business with!
4 August 2025
Reply from Allsecurityequipment
We truly appreciate your feedback! Our team works hard to ensure every customer feels supported from start to finish, and we’re thrilled to hear your experience reflected that. Thanks for choosing All Security Equipment.
Reply from Allsecurityequipment
Thanks for trusting us, we’re here whenever you need us!
Hopefully you get better service
I found your company on a goggle search.
Tried your web site to get some guidance. The BOT prompt showed 7 minute wait. No one picked up after 56 minutes. I tried adding some information but zero response.
Wrote an email that never received a response.
Called your company and wound up with 2 no pick ups on the menu. The 3rd call got a person who transferred me to a representative who was courteous and answered my questions quickly with a suggestion to buy a 380 UT or a 893 Max. Asked him if I could place an order immediately with him. He said no, and told me to use the web order system.
I placed an order on line.
Hopefully the product works.
Based on my experience, how would you rate the experience?
Tom Burzycki
7 July 2025
Unprompted review
Reply from Allsecurityequipment
Thank you for sharing your experience. We truly value your feedback. While we’re glad our representative was ultimately able to assist you and guide you to the right product, we regret the initial delay in reaching support. We’re actively working to improve the experience for our customers, and your comments are a helpful reminder of how important that is. We appreciate your order and hope the product exceeds your expectations!
Let's be real
Let's be real, one of the most important aspects of doing business - price. We were shopping around for an aftermarket part and Allsecurityequipment had what we were looking for and it cost us less than our main distributor! The reality is I don't want to give up price for service either. Well, Allsecurityequipment has shown me EXCEPTIONAL customer service. The communication is by far some of the best we have received. Now that they are on my radar...we will be buying from them again.
24 July 2025
Unprompted review
Reply from Allsecurityequipment
Thank you so much for this fantastic feedback! At All Security Equipment, we believe you shouldn’t have to choose between great prices and exceptional service, and we’re proud to deliver both. We’re thrilled to have earned your trust and look forward to being your go-to source moving forward!
Very knowledgeable and Helpful.
Was extremely helpful helping me find the correct parts for my flood damaged gate operator. Highly recommend.
22 July 2025
Unprompted review
Reply from Allsecurityequipment
Thank you so much for your kind words! We’re proud to have a knowledgeable team dedicated to helping customers find the right parts, especially in challenging situations. We truly appreciate your recommendation and are always here to help with any future needs!
Reply from Allsecurityequipment
We appreciate your review! It’s great to know we hit the mark for you, thank you for choosing All Security Equipment!
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