Allround365 Reviews 

149
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, most reviewers were unhappy with their experience overall. Many people frequently reported issues with payment, often being asked to pay upfront for services that were either not delivered or felt overpriced. Customer service was a significant point of dissatisfaction, with many finding staff rude, unhelpful, or difficult to communicate with regarding their concerns. Reviewers often felt that the service provided was inadequate, with engineers sometimes appearing incompetent or failing to resolve issues, leading to unresolved problems or unnecessary charges. However, some customers also noted positive experiences, praising the professionalism and knowledge of certain engineers. These people often highlighted efficient and effective work, with problems being resolved quickly and to a high standard, sometimes at a fair price.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction with prompt... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising the professionalism,... See more

Price

Users describe ambiguous interactions with price, with many reviewers expressing significant dissatisfaction... See more

Payment

Clients share negative opinions on payment, primarily expressing dissatisfaction with the requirement for... See more

Customer service

People report negative experiences with customer service, citing issues such as unreturned calls, being... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Boiler for vulnerable aged adult broke down. Called in the company. They demanded payment of £150 before agreeing visit, which I paid. Engineer said over 25 years old, listed a number of faults and... See more

Rated 1 out of 5 stars

Very disappointing experience. An engineer came out and spent around 10 minutes inspecting my boiler, then charged me £154 just to tell me that a part needed replacing. No repair was actually... See more

Rated 1 out of 5 stars

Absolutely rubbish! Charged £154.80 - guy didn’t test anything just knocked on bits of the boiler. Said would cost too much to fix so get a new one. Thank goodness we got a British Gas advisor ou... See more

Rated 1 out of 5 stars

Honestly the worst experience I've ever had with tradespeople. Mariusz came very late and identified the problem with my windows not opening. I then called back for a second appointment and each time... See more



Contact info

2.6

Poor

TrustScore 2.5 out of 5

149 reviews

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No recent history of asking for reviews

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2.6

All reviews

(149)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a dripping toilet that had been…

Had a dripping toilet that had been annoying me for weeks. The engineer replaced the fill valve, checked the seal and adjusted the flush level. Everything works perfectly now. Smooth experience from start to finish

20 November 2025
Unprompted review
Rated 5 out of 5 stars

I booked an engineer for a heating…

I booked an engineer for a heating issue after three radiators refused to warm up properly. He flushed the system, checked all the TRVs and found an airlock trapped at the far end of the circuit. After bleeding the pipework and balancing the system, every radiator started heating evenly. He explained everything clearly and didn’t try to oversell anything. Very professional and knowledgeable.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

They recently replaced a faulty valve in our bath and shower. The job was done efficiently and professionally, and I won’t hesitate to call them again if I need any plumbing help in the future.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish

Absolutely rubbish! Charged £154.80 - guy didn’t test anything just knocked on bits of the boiler. Said would cost too much to fix so get a new one.

Thank goodness we got a British Gas advisor out who suggested we get one of their engineers out just to double check it couldn’t be fixed before committing to a new boiler as ours was only 6 years old…
All it was - the expansion vessel needed re pressurising - a simple 25 min fix. I know who I’ll be calling next time in this situation and it won’t be Allround365
(who by the way posed as local to my area under a different name)

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Great

Hi,
Hope

This company and their team were great, very efficient and got the work done really quickly. I called in the morning and by the afternoon they were at my door. They were covid safe while they fixed my lighting that kept on going on and off. Would definitely recommend

4 November 2025
Unprompted review
Rated 5 out of 5 stars

After an “accident,” there was a hole…

After an “accident,” there was a hole in my bath (don’t ask). The plumbers from this company didn’t ask either. They just replaced our bath at a price we had agreed on. Happy to have called them. Thanks.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

We had an issue with a gas fire that…

We had an issue with a gas fire that wouldn’t ignite. This company came out the next day and resolved the problem in about 15 minutes. The plumber also carried out several additional checks and tests. It’s reassuring to know the gas system is now in good condition. Very professional service—we’re very pleased.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Hired some plumbers from this company…

Hired some plumbers from this company for a very large project installing new piping systems at a water treatment facility and was extremely impressed with everything, from the service to the end result. I would not hesitate at all to use this company again.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Plumber

If you’re looking for a London plumbing company for any job big or small, I’d recommend this one. Used them a few times and they’ve never let me down.

18 November 2025
Unprompted review
Rated 1 out of 5 stars

This company are absolute scammers

This company are absolute scammers. Not only did they replace a filter that was not the issue and charged me for this and the error kept happening. They charged me £350 and then refused to refund or actually fix it when the washer/dryer continued with exactly the same fault. To make matters worse they were SO rude to me on the phone. The whole thing has been really upsetting- DO not use this company they are really awful and have absolutely no customer service

10 November 2025
Unprompted review

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