Very happy with my experience and the deal that was being offered at the time so I paid for three necklaces but received five. The material seems solid, great quality for every day wear.
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I placed my order three weeks ago and have not received any updates since the payment. I have tried reaching out three times already (via e-mail and their website), but have not received a reply. Eith... See more
Olivia was too kind and always responded fast. And always with a solution. Something went wrong with the shipping company as they said I wasn't home at the informed delivery times. Olivia didn't hesit... See more
Olivia was simply fantastic. I reached out to customer support to report that one of the products I had ordered was damaged right away, and they didn’t hesitate to apologize and send me a new product... See more
Company details
Written by the company
Alliette is a sanctuary for those who seek to embrace their inner magic and express their individuality through thoughtfully designed jewelry.
Contact info
United Kingdom
- info@alliette.co.uk
- alliette.co.uk
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Hasn’t replied to negative reviews
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Very good quality <3
Order has never been shipped
I placed my order three weeks ago and have not received any updates since the payment. I have tried reaching out three times already (via e-mail and their website), but have not received a reply. Either it's very poor cutomer service, or it's a scam. Don't bother ordering from them.
will keep following the brand
Very happy with my experience and the deal that was being offered at the time so I paid for three necklaces but received five. The material seems solid, great quality for every day wear.
It’s all a scam
I love the charm but....
I love the charm, the moon is beautiful with the details but the chain was very cheap looking and didn't look so good against the charm so I put it on an actual sterling silver chain. The shipping time was longer than expected as well and the updates for the package through whatever uniuni is, didn't update for days and then the package was out for delivery.
I still have not received my order
I still have not received my order. I have reached out twice with no reply. I'm sad bc it was a lot of money and I have nothing.
The tracking details are a little…
The tracking details are a little weird, but trusted the process! I will be a returning customer!
all in all ok!
The chains are larger and longer than I expected – but still very beautiful! The moon locket necklace is a bit tricky to open and close. I’ve decided to keep the order, though I must admit I was hoping for a little bit more overall. The packaging could have been a bit more thoughtfully done as well. That said, the design is truly lovely, and I’m hopeful that the quality will hold up well over time.

Reply from Alliette
I'm extremely disappointed as I ordered…
I'm extremely disappointed as I ordered more than one month ago, and still didn't receive anything. The customer service was also extremely disappointing and inefficient as they answered me once telling me that they'll provide to resend it to me but then they disappeared, stoppta answering my mails and never sent me anything at all....
Straight from amazon
I thought i was buying from a little indipendent shop, and then i got a mail from amazon saying that my product has been shipped. What a shame

Reply from Alliette
Jewelry 5/5 stars
Jewelry 5/5 stars. Customer service 10/5 stars. I love each piece so much. I finally have jewelry that I can plan outfits around. I will DEFINITELY come back to add to my collection.

Reply from Alliette
One of the best customer service I've…
One of the best customer service I've deal with in a while. Very courteous and kind, quick response and resolution. I'll definitely be a repeating customer.
No scam just beautiful jewellery
It took a while to ship but I am very happy with my order. I got what I ordered and it came in a cute packaging. I hope it lasts long but I still need to try it out. I wore the jewellery for like 2 weeks but it still looks great even the ring that comes in touch with water everyday.
Deceptive Pricing, Shop Elsewhere…
The company is very misleading in the value of the items sold, in particular the Tarot card charms. Im sure they are always running a sale on these items to deceive people into buying more and to give the illusion of quality and value.
These exact items are available through a variety of sellers on Amazon for less than the "sale"price promoted on Alliette. I know because I ordered the same piece from both sites, and they are identical to the finest detail.
Companies like this make it difficult to support small businesses.

Reply from Alliette
I ordered a size which turned out to be…
I ordered a size which turned out to be a little too big for me. So, I contacted them and ordered me new ones for free. Really good quality and service. Also they responded really fast.
Best costumer service EVER.
Best costumer service EVER.
I bough a necklace that was faulty in the closure and with 2 emials at costum service I now have the replacement shipping.
Shoutout to Olivia that made the experience smooth and human!
THANK YOU!
Customer service can't get any better
Olivia was too kind and always responded fast. And always with a solution. Something went wrong with the shipping company as they said I wasn't home at the informed delivery times. Olivia didn't hesitate and re-sent the parcel without extra costs. Haven't experienced such a great and friendly customer service in a long time.
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