Allied Surveyors & Valuers Ltd Reviews 

2,673
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and thoroughness of the work provided. The staff are frequently commended for their helpfulness, professionalism, and friendly approach, making interactions pleasant and informative. Many people appreciate the quick response times and the prompt delivery of detailed reports, often exceeding expectations. The customer service is often described as exceptional, with reviewers noting the personalized attention and clear explanations provided throughout the process. The user experience is consistently positive, with many finding the entire process easy and straightforward from start to finish. However, some people were dissatisfied with the service, mentioning concerns about a surveyor's knowledge regarding the valuation.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as efficient, professional, and... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their helpfulness,... See more

Response time

Customers had positive experiences with response times, frequently praising the promptness of staff in... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

User experience

Clients share positive opinions on user experience, describing it as amazing, quick, and incredibly easy from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful from the outset with staff answering the phone promptly. Survey clearly structured in sections and using traffic light system (red, orange and green) for actions required. Surveyor answe... See more

Company replied

Rated 5 out of 5 stars

We needed a Surveyor fast as we are in a chain to buy a new build property and could loose our preferred plot. The ladies doing the initial quote and booking were very helpful, tried their best t... See more

Company replied

Rated 5 out of 5 stars

The survey results settled my mind with the purchase of my property. Being a single parent the survey reassured me of things that needed to be done in order of priority so I could budget around my chi... See more

Company replied

Rated 5 out of 5 stars

Great service. Fitted in very quickly and was very accommodating and survey provided within 2 days of survey being carried out which was amazing as heard some forms take well over a week to produce. S... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Allied Surveyors and Valuers Ltd is a general practice cooperative, owned by its 30 shareholding Chartered Surveyors, covering England and Wales. Allied is well established within the arena of mortgage valuations with a particular specialisation in the field of residential investment property from BTLs to complex HMOs. In addition to acting for financial institutions, Allied is an established private client business. Our surveyors hold a wide range of experience and are proficient in carrying out surveys for home buyers including the popular RICS Home Survey Level 1 (formerly Condition Survey), RICS Home Survey Level 2 (formerly Homebuyer Survey) and the RICS Home Survey Level 3 (formerly Building Survey). The company also has a commercial property valuation department. All surveyors are specialists in their field and the Regional Directors have worked for many years in their geographical areas to live up to the firm’s mantra of offering ‘national coverage with local knowledge’.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,673)

342 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Value far below market value

Used 2 irrelevant comparators and the third was valued 55k more than what they valued mine at. Extremely lowball figure. If you are selling stay clear of this company.

22 June 2026
Unprompted review
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Sorry to hear you have not received the standard of service you were expecting, we do appreciate your feedback and take on board your comments. If you would like to send the details of your appeal to our technical team (reviews@alliedsurveyors.com), then we would be pleased to review this content accordingly. Please do not hesitate to get in touch if you have any further questions or requirements.

Rated 5 out of 5 stars

Good communication

Good communication

22 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

We needed a Surveyor fast as we are in…

We needed a Surveyor fast as we are in a chain to buy a new build property and could loose our preferred plot. The ladies doing the initial quote and booking were very helpful, tried their best to accommodate us and couldn't thank them enough.

Good customer service these days is hard to find, and so I recommend this company wholeheartedly.

Nicolae

15 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Chester office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Personal touch

I’m not sure if it’s a very small team in the office or just the amazing personal feel of the group. You speak to one person and they know who you are and who’s dealing with you and what you are calling about. It’s lovely to speak to people and not “I’ll get you transferred to that team”. They are hard working and thorough with the work they complete also.

17 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Pleased with the service

Wendy was really friendly and helped with lots of question. The report was extremely informative and detailed.

9 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Leeds office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

RICS for HTB

Professional, quick, and effective. I would highly recommend

12 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

The survey results settled my mind with…

The survey results settled my mind with the purchase of my property. Being a single parent the survey reassured me of things that needed to be done in order of priority so I could budget around my children. I would like to thank Kieran for going through the survey step by step so I knew exactly what the main problems were.

4 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Leeds office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Excellent friendly and efficient…

Excellent friendly and efficient service. Would highly recommend

12 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

timing

timing, realistic, professional

10 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Excellent service

Excellent service - professional, prompt and reasonably priced. Comprehensive report with clear and concise advice. Very pleased and would be happy to recommend.

29 May 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Very useful and helpful survey

Very useful and helpful survey. John was happy to talk through all points.
Very happy.

4 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 4 out of 5 stars

easy to understand and read survey

was very easy and friendly to book and staff very helpful

9 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review. We will feed this back to the Allied Surveyors & Valuers Leeds office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Follow up from survey

The chap who phoned me following the survey I had done was extremely helpful

1 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

5 Star Review - would highly recommend

I received a comprehensive RICS Level 2 survey within 2 weeks of the surveyor's visit to the property. Simon was brilliant; he called me and walked me through the points from the survey and provided me with guidance on areas for improvement based on the Amber and Red alerts.

I would highly recommend Allied Surveyors to anyone moving into a new property or buying their first property. Sometimes it can feel quite scary reading a detailed report, but if you decide to use Allied, a lot of those worries will disappear due to their customer care and clarity.

3 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Leeds office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

We used Allied Surveyors & Valuers Ltd…

We used Allied Surveyors & Valuers Ltd for our RICS valuation and honestly couldn’t fault them. The whole experience was so quick and incredibly easy from start to finish — everything moved much faster than we expected and there was no hassle at all.

Mark carried out the valuation and he was absolutely brilliant — such a friendly, helpful guy who put us completely at ease straight away. He took the time to explain everything clearly, answered all our questions, and was just lovely to deal with.

The report came through really quickly, was clear and accurate, and exactly what we needed for our mortgage application. You can tell they really know what they’re doing and care about making things smooth for their customers.

If you need a valuation, I’d 100% recommend Allied Surveyors & Valuers Ltd

5 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Cheltenham office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 4 out of 5 stars

Good reliable friendly contact with…

Good reliable friendly contact with Kenzie and clear explanation. Thank you for your services.

4 June 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review. We will feed this back to the Allied Surveyors & Valuers Torquay office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Professional and efficient service

Professional and efficient service. Recommend.

28 May 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 4 out of 5 stars

Had to chase to find out if the survey…

Had to chase to find out if the survey had been done and to then find out when we would get a copy of the survey.

Overall satisfied with the service.

22 May 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review. We will feed this back to the Allied Surveyors & Valuers Hull office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Very pleased

I was pleased with how quickly I was able to get an appointment. The surveyor was lovely and I got the report through the same day. They were also very competitively priced.

27 May 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look