I searched the web for the best price for a StihlHSA60 trimmer with battery and charger and alliance came up trumps, so I ordered it on pm of 18/05/26 and it turned up at my house on pm[1330 hrs] on... See more
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Operations Manager Paul Ouwerkerk was extremely helpful in assisting me over the phone.I was enquiring as to "possible" purchase of Stihl MSA 220 C-B Battery Chainsaw along with the AP 300 S battery w... See more
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Beautifully set up shop Outstanding customer service from the reception to the technical experts on the floor Love they they are a Stihl dealer as well
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I ordered the slugger cold saw blades after my nearest stockist only had lower quality blades that were dearer than Feins list price. I was googling the blades and saw Alliance Hardware, they had t... See more
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Company details
Written by the company
We're an independent hardware and industrial supplies business with a customer-oriented focus. Not only do we stock the best tools at the lowest prices, we also offer solutions to our customers. As well as tools, we are a distributor for the Bahco & Lenox bandsaw blades. Two of the best quality bandsaw brands available on the market. Our aim is to reduce our customers' cost per cut, by increasing their cutting efficiency and reducing downtime. We're open from early until late, to make sure we're always available when our customers need us. Give us a call today and see how we can assist you.
Contact info
39-51 Chapman Street, 3130, Blackburn North, Australia
- alliancehardware.com.au
4.7
Excellent
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Alliance Hardware
Hi John,
Thank you very much for taking the time to leave us a review.
We're pleased to hear that our pricing was competitive and your order was delivered promptly.
We hope to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
I searched the web for the best price…
I searched the web for the best price for a StihlHSA60 trimmer with battery and charger and alliance came up trumps, so I ordered it on pm of 18/05/26 and it turned up at my house on pm[1330 hrs] on 19/05/26. What a surprise .
Well done alliance Hardware.
19 May 2026
Unprompted review
Reply from Alliance Hardware
Hi Paul,
We're pleased to hear that we were able to assist you both in pricing and turnaround time with your order. We can't take the credit for the delivery time but it's always good to get some positive feedback with our carrier services.
We hope you enjoy your new tool and look forward to dealing with you next time.
Thank you,
The Team @ Alliance Hardware
It took a life time to arrive and no…
It took a life time to arrive and no parcel updates
26 April 2026
Reply from Alliance Hardware
Hi Justin,
It is disappointing to hear that your order wasn't delivered in a timely manner, especially considering you had paid extra for Express shipping.
We will look into the tracking and investigate why you never received any updates regarding your delivery.
We will also process a refund to you for the shipping amount as it was not delivered within the specified time-frame.
We hope this doesn't discourage you from shopping with us in the future.
Thank you,
The Team @ Alliance Hardware
product update…
order placed with product being received within a couple of days. thank you
28 April 2026
Reply from Alliance Hardware
Hi Seng,
Thank you very much for taking the time to leave us a review.
We're glad to hear your order was delivered promptly and without issue.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Beautifully set up shop
Beautifully set up shop
Outstanding customer service from the reception to the technical experts on the floor
Love they they are a Stihl dealer as well
21 April 2026
Reply from Alliance Hardware
Hi Min,
Thank you very much for your kind feedback, we truly appreciate the support.
We look forward to dealing with you again.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Alanna,
Thank you so much taking the time to leave us such a great review. We're glad to hear your order was delivered quickly.
We look forward to dealing with you again next time!
Thank you,
The Team @ Alliance Hardware
Was delivered and I was not home
Was delivered and I was not home. Received notice from courier and requested they delivery on Thursday 30 April which as I would be home all day. They delivered second time on Tuesday 28th April and guess what I was not home. As this was the second delivery I have to pick it up. Called them and asked for it to be delivered on Friday 1st May. Told would have to pay $5.50 said that is ok as the facility is 30 minutes drive from where I live. Not delivered on the 1st May. This is all too much trouble for a $30.00 hedge trimmer service kit. Will mot be ordering again from you. I hope somehow I st least get this order delivered to me.
Hope you can help. Im home this Thursday 7th May it can be delivered then please. Or I give permission for it to be left at front door. I have cameras monitoring so have no issue with it being left when not home.
19 April 2026
Reply from Alliance Hardware
Hi Lee,
Thank you for bringing this issue to our attention. We're sorry to hear that the delivery of your order hasn't been completed. We will reach out to the courier and attempt to have them deliver it on the day you have requested. We will do our best to ensure it is delivered that day.
We can only provide Authority to Leave if we are explicitly requested to do so prior to booking the delivery, however we will attempt to have this delivery left if they can't meet the delivery date.
We will reach out to you with any updates once we have spoken with the courier company.
Thank you,
The Team @ Alliance Hardware
UPDATE 04/05/2026 11:05am:
Hi Lee,
I've spoken with Aramex in Wollongong and have put through a request to change the delivery service to an Authority to Leave service. Once I have confirmation from them today, I will update you.
Thank you,
Paul Ouwerkerk
Alliance Hardware
UPDATE 05/05/2026 03:12pm
Hi Lee,
We have been advised by Aramex that your parcel has been collected. We're glad to hear that has now been resolved. If this is incorrect or there are any further issues, please feel free to reach out to us.
Thank you,
The Team @ Alliance Hardware
A very good experience
Fast, efficient service. Great product, excellent price. Clear, detailed listing on the website. Highly recommend. Thank you and keep up the good work.
24 March 2026
Reply from Alliance Hardware
Hi Rosemary,
Thank you very much for your kind words and your recommendation. We truly appreciate the support and time taken to leave us a review.
We hope we have the pleasure of dealing with you again soon.
Thank you,
The Team @ Alliance Hardware
Package was as ordered and well within…
Package was as ordered and well within the proposed delivery time.
Very happy with the product.
29 March 2026
Reply from Alliance Hardware
Hi James,
Thank you for your review and great feedback. We're pleased to hear your order was delivered promptly and that you're happy with your purchase.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Simplicity
20 March 2026
Reply from Alliance Hardware
Hi Allen,
Thank you for taking the time to leave us a review. We appreciate the support.
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Thomas,
Thank you for taking the time to leave us such a positive review. We appreciate the support and are glad to hear that our staff were able to assist you, and we appreciate the recommendation.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Adrian,
Thank you very much for taking the time to leave us a review. We appreciate the support and are glad to hear your order was delivered promptly and accurately.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Marcello,
Thank you for your review, we really appreciate the support.
We hope to be able to assist you again next time.
Thank you,
The Team @ Alliance Hardware
Great product at a good price with…
Great product at a good price with quick delivery
27 February 2026
Reply from Alliance Hardware
Hi Michael,
Thank you for taking the time to leave us a review, we truly appreciate it.
We're glad to hear that you were happy with the quality and price of the product you ordered, and that it was delivered promptly.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Bill,
Thank you for your review, we appreciate the support. We're glad to hear that our staff were friendly and helpful, and able to assist you.
We hope to see you again soon.
Thank you,
The Team @ Alliance Hardware
Good delivery and product well priced
22 February 2026
Reply from Alliance Hardware
Hi John,
Thank you for taking the time to leave us a review. We're pleased to hear that there were no issues with your order and that our pricing was competitive.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Good people to deal with
Good people to deal with. The person l spoke to was extremely helpful. They sell a great product and l would definitely purchase future products from them.
9 February 2026
Reply from Alliance Hardware
Hi Victor,
Thank you for taking the time to leave us a review, we appreciate your support. We're glad to hear that our staff were able to assist you and we look forward to dealing with you next time.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Colin,
Thank you for taking the time to leave us a review, we truly appreciate it.
We hope to deal with you again in the future.
Thank you,
The Team @ Alliance Hardware
Great website for festool
Easy website to use found the festool Dust Extractor that I was looking for at a very good price and also fast delivery.
1 February 2026
Reply from Alliance Hardware
Hi Steven,
Thank you for taking the time to leave us such a great review, it is greatly appreciated. We're glad to hear that our website was easy to navigate and that we were able to offer you a good price and speedy delivery.
We hope to deal with you again next time.
Thank you,
The Team @ Alliance Hardware
Great price and service
The price of the items was competitive and the service was great. I would recommend Alliance Hardware to those looking to buy new tools.
20 January 2026
Reply from Alliance Hardware
Hi Russell,
We really appreciate you taking the time to share your experience and for recommending us to others! It’s great to hear you enjoyed our service and competitive pricing.
We hope to see you back at Alliance Hardware soon!
Thank you,
The Team @ Alliance Hardware
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