AllfoundReviews 

616
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Considering 361 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently stating that items never arrived or were delivered to incorrect addresses. People also expressed dissatisfaction with the product quality, noting that items often did not match their descriptions or advertisements, and some products were completely non-functional. Furthermore, consumers found the response time from the company to be very poor, with many emails and messages going unanswered, leading to difficulties in resolving issues or obtaining refunds. However, some customers also noted positive experiences with the products, praising their stylish design, good quality, and effective functionality. A few other people also felt that the delivery was quick and tracked, and that the items received were as described.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and accuracy. Many customers praise products as... See more

Order

Customers consistently note negative experiences with order fulfillment, with many reporting that their... See more

Quality

People report ambiguous experiences with quality, with many customers expressing satisfaction with products... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising fast shipping,... See more

Response time

Consumers find response times to be negative, with many reviewers reporting a lack of human interaction and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The dragon hanging bead earrings have a bold and stylish design. Lightweight, eye-catching, and perfect for adding a unique touch to outfits. Great customer support too.

Company replied

Rated 3 out of 5 stars

I have recently bought unisex non-slip barefoot shoes through Allfound and am thrilled with my purchase, these are great quality! I will be ordering more in the near future.

Company replied

Rated 3 out of 5 stars

I have been sourcing products from this company for several years now, and I cannot recommend them enough. The product quality is consistently excellent and meets our high standards every time.


Company details

Written by the company

Allfound is a small but cutting edge company dedicated to delivering and offering the coolest new items in one place. We have a goal to offer our customers the best products with the best quality and the best services. We use innovative chemistry with modern design technology to consistently set the standard for modern toys, glass, electronics, tools, batteries and phone accessories.


Contact info

2.0

Poor

TrustScore 2 out of 5

616 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(616)

333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID!!

I would give zero stars if I could. Avoid this 'company' at all costs. My order hasn't arrived despite there being a 'tracking number' stating it was delivered several weeks ago. Their responses are poor and automated.

Thankfully I paid on Paypal and after a few minutes of completing some details against the transaction on my Paypal account, they have now refunded my money. Thank you Paypal :-)

Do not waste your money with this scam company.

30 December 2025
Unprompted review
Allfound logo

Reply from Allfound

hi Lucy, We checked your order by https://www.17track.net/?nums=ZHPHD251121869867ML. The newlest status is 2025-11-29 20:32
Sutton Coldfield DO, Delivered. We will check the package with loacl shipping company and contact you.

Rated 1 out of 5 stars

"Flying" bird cat toy

I ordered what looked from the advert to be a "flying bird" cat toy. It took a long time to arrive and when it did it just squawks and does not fly. There are no instructions regarding charging (I assume it doesn't charge) and it is expensive for a bog standard toy that just makes a noise!

30 December 2025
Unprompted review
Allfound logo

Reply from Allfound

hi, We are sorry to hear that you are not recevied the package yet. We understand our prices may not suit all businesses and that cost can be a factor when selecting a product. That being said, we are confident in the value that our product brings and ensure that each of its components is worth what they charge.

Rated 1 out of 5 stars

Extremely poor quality

If I could give this a zero it would be to much. I ordered an advent calendar with WW2 planes which turned out to be soft plastic and absolutely NOTHING like the picture and were crammed into tiny boxes so the wings were bent to fit and would not straighten out. They were bought as part of a present and I felt dreadful that I gave someone something so terrible.
However after submitting my review the company contacted me quickly and refunded my money but I would definitely not buy this product again.

24 October 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi

We are sorry to hear that you are not satisfied with product. For the exact dimensions and capacity, we always descript these informations in the "Specifications" table of the product page. We understand that photos can be tricky.

The trustpilot account “ D Baldry” is the only information we can see here. Could you please provide more informations to help us?

Best regards

Rated 1 out of 5 stars

Do Not Buy From Them!

Not an option to give 0 stars unfortunately! Ordered on 24th November. Chased on 9th December. Sent tracking link that didn’t work and advised shipping is 7-10 days. Still not received at end of December. Hard to get hold of anyone. Definitely not UK based!

28 December 2025
Unprompted review
Allfound logo

Reply from Allfound

hi

We are sorry to hear that you are not recevied the package yet. According to the footer of the website, total time will be 10-18 working days, processing time and Delivery time.

Could you please provide your order number or the name of the recipient?

Best regards

Rated 1 out of 5 stars

Feels like Scammer run this shop

I ordered a car windscreen polish, ordered back on 10th November 2025 and still no delivery by this post at end of December 2025, but they still insist on sending me emails offering their services but none of the links work so it feels like a total scam. I will never even look at this company again, zero customer service and looks like it just swallowed £35 of my money. Blocked them on Facebook, asked to unsubscribe from the mailing list but it still keeps coming and since ordering I keep getting emails from dating sites and other sellers that I know I didn't ever ask or subscribe for.
EDIT I have looked back at my bank for clarification and the Transaction was on the 15th November and for £14.65 to m.allfound.co.uk, I remember now reducing the amount ordered at checkout for the exact reason that it may not arrive, honestly a mistake, but it is still not arrived. If Allfound can rectify this I will further amend my post to show their response.

26 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi David

We really appreciate you pointing this out, and I'll pass your feedback to our product team. We are take your reply very seriously and will supervision of our employees with higher requirement. We value our customers' satisfaction and their opinion on our service, products, ordering process, and more. So we really appreciate your taking the time to share your thoughts with us.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 1 out of 5 stars

Item ordered doesn't work

Ordered a Christmas watering can santa deoration with LED lights. It randomly arrived after zero communications /order ref etc. It doesn't work at all, it is terrible quality to look at, so asked to return for refund. Not getting any communications back at all. Really dissatisfied. What a waste of money.

15 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Amelia

We strive to make quality items that meet and exceed customer expectations and are sorry to learn that your experience wasn't positive. We do hope you give us another chance in the future so that we can demonstrate the level of quality our customers can expect from us.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 3 out of 5 stars

With long lead items

With long lead items, I turned to Allfound and found parts available and form/fit/functional on my design. Very happy, thanks.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! DON’T BUY FROM HERE!! Ordered 3 weeks ago and they haven’t replied to emails. Gone to my bank and reported fraud

13 December 2025
Unprompted review
Allfound logo

Reply from Allfound

hi Laura

We are sorry to hear that you are not satisfied with shipping time. You can track this order by https://www.17track.net/?nums=ZHPHD251213622214ML. The newlest status is 2025-12-20 16:54
GB, Arrive at the destination airport

Please wait patiently for a few more days, if you have not received it, you can contact the after-sales team. We will give you a satisfactory solution.

Best regards

Rated 3 out of 5 stars

However

However, Allfound has a variety of items. And we buy it at a low price.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

ALLFOUND should be avoided

Ordered 4 pairs of googly eyes novelty spectacles. 5/12/25 £27.98
I never received any confirmation, so have no order number.
I have emailed ALLFOUND numerous times, initially to try and get confirmation.
After two auto response emails, I requested to cancel the order as advised in the emails.
This again was responded to with an auto response.
I keep emailing, and get the same auto response each time.
Today 22/12/25 a package arrived, no markings, it contains toilet cleaning sponges.
So, either ALLFOUND have ignored my cancellation and sent out some random low value item.
Or they still haven’t sent anything out.
Either way ALLFOUND have my money and I don’t have what I ordered.
I am progressing a credit card dispute.
Don’t get involved with ALLFOUND.

22 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Andy

According to our policy, Unshipped order can be cancelled. If the item is in stock, it may sometimes be shipped within 1-2 days. We want Customer can get item(s) as soon as possible. On weekends, the package may have already been shipped before customer service even sees your email.

If for any reason you’re not satisfied with your order, you can request to return the items within 30 days upon receiving the order.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 1 out of 5 stars

You have to give one star to be able to…

You have to give one star to be able to write a review!! Honestly this company should have minus stars! I wrote recently that I thought that I was scammed and they did reply saying that no they were a real company. I gave them the benefit of doubt to supply me with the missing order but guess what? No order has been received despite several emails to them. I therefore have concluded that this company are definitely scammers and warn others to avoid them like the plague!

21 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi ian

Please notice that the daily working time is Monday to Friday and off on weekends. Usually, the service team reply emails within 24 hours.

Could you please provide more informations to help us?

Best regards

Rated 1 out of 5 stars

I’ve been scammed

I ordered a steamer device which arrived but the water safety cap is permanently locked and so the goods are faulty. I have contacted the company however all I receive is an automated email. I have now sent three emails and get the same email with no details how to get a refund. Scam company I think

15 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Elizabeth

We apologize that let you had this experience. We have the standard process for some similar issues to handle orders. But we are not robots. We are a real and can be trusted shopping site.

There are many similar orders if we only search by your Trustpilot account. Could you please give us more informations, such like the name of the recipient, phone number?

Best regards

Rated 1 out of 5 stars

Appalling company

Appalling company, seems to be an elaborate scam. Ordered a pack of dehumidifier bags on 28th October. Tracking showed them arriving in the UK on 5th November but then nothing. Got the email address for their customer service but just get automated responses with no human interaction.

28 October 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi RICHARD

We apologize that let you had this experience. I will process the refund for you.

Best regards

Rated 1 out of 5 stars

Never try this fake business

Never try this fake business. I paid around £20 for an order which I placed at the beginning of November. It is almost the end of December, I have not yet received my order.

Unfortunately, my experience here was extremely disappointing. From the start, communication was unclear and unprofessional. I had to follow up multiple times just to get basic information, and even then the responses were vague and unhelpful.

The service did not meet expectations and felt rushed and poorly handled. When I raised concerns, they were either ignored or brushed off rather than addressed. For the amount of time and money spent, I expected much better quality and customer care.

Overall, I would not recommend this business based on my experience. There are plenty of other options that value customers and deliver what they promise.

21 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Tawfiqullah

We really appreciate you pointing this out, and I'll pass your feedback to our product team. We are take your reply very seriously and will supervision of our employees with higher requirement. We value our customers' satisfaction and their opinion on our service, products, ordering process, and more.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

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