I had the same experience as Devon Ward, except I didn't try to reach them. I spoke to the bank instead. This company covers fraudulent activity through this site and more. In fact, there are at lea... See more
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See what reviewers are saying
The company has promised to make a refund for me, I'm hopeful it will come
Harry is a good advert for your company he dealt with my problems very quickly and professionally.
I spoke with Harry and he was very polite he explained everything to me so I could understand properly I would give him 10/10 thanks 🤩
Issue Addressed
Thank you escalation team for addressing the issue that I had few days ago,I'm satisfied with the service.
Thank you escalation team
i need to cancel a membership its being…
i need to cancel a membership its being dealt with
The service was great
The service was great, n the products is high quality. Is arrived n the package totally in good conditions and Marshall really friendly service man if u need help
Thank you so much Emirly for the good…
Thank you so much Emirly for the good service
I had same experience like Devon Ward
I had the same experience as Devon Ward, except I didn't try to reach them. I spoke to the bank instead. This company covers fraudulent activity through this site and more.
In fact, there are at least two websites that run different businesses, look the same, and most importantly, are based in the exact same location and building, Antinois, 5B, Lakatameia, 2314, Nicosia, Cyprus, which is in -a house with several bedrooms, according to google map. They both managed to repeatedly steal money from my account until I discovered the fraud. The other fraudulent sister company website is at wheelstous.com
I STRONGLY ADVISE you not to interact with these two websites. They are scammers.
The main issue was addressed and…
The main issue was addressed and excellent communication between the team
Customer support was fantastic in…
Customer support was fantastic in resolving my issue, and I’m very happy with the outcome.
Thank you Jeremy for your good service
Thank you Jeremy for your good service
Really professional as they reimbursed…
Really professional as they reimbursed me for some charge not expected when creating my account, I recommand this site.
I requested to cancel my subscription…
I requested to cancel my subscription and the process was a smooth one
Refund
Even though I originally did not have a good experience. I was kindly refunded thanks to the help of Claire from the Escalation Team.
They answer quickly to you questions…
They answer quickly to you questions and respond quickly thanks
Goods were not recieved as per request.
Disgusting experience
I never signed up to this company and somehow they took money from my account. When I spoke to them on their live chat, I was told that they would send me a copy of the form I “signed” when I “signed up” to the company. I never got them. Instead I received an email saying I would get a full refund and to expect the money in my account with 3-5 days (after the email was sent). That should have been in my account 9 days ago ant the latest. The company said they would be sure to check in on me within a week to check that the money came through okay. When it didn’t come through I went back on the live chat and was given an email to contact. I emailed the company about the issue and was told they would respond in 12-24 hours. They didn’t. I then emailed them again but with screenshots this time to hopefully get a response and was told they would respond within 12-24 hours. They didn’t. I then phoned the company and they told me to send a screenshot of the email saying I’d get a refund AGAIN! I was told they would respond within 12-24 hours. THEY DIDN’T. I’ve just called again and been told the managers have lots on and can’t get to me that quick. It has officially be 2 weeks and I still have no help or idea what’s going on. Such terrible customer service and so distressing when they have taken my money without my knowledge. I’ve been ghosted by the company without any explanation as to why and just simply want my money back like they said they would. I would advise anyone to not buy or interact this this company as they are extremely unreliable and unprofessional.
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