Alleviate took a huge load off me by helping with my debt! I just couldn't get ahead. I have never had such professional, speedy, and kind service! All staff are thorough and always willing to listen... See more
Company replied
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Review summary
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London was super patient and seemed knowledgeable about the process. He was able to answer all of my questions and ensure I understood each step. The entire process was easy, and fairly quick. It to... See more
Company replied
Hoping the complete experience will be great. Will have to write another review midway through the program and at the end. The process so far has been fairly easy. The understanding and the mechanics... See more
Company replied
The whole entire process was so easy with Alleviate with Tamara's assistance. She was congenial, courteous and extremely professional but above all personable. I answered her questions truthfully an... See more
Company replied
Company details
Written by the company
Alleviate Financial Solutions helps people who are in debt, resolve their debts so that they can have financial freedom once again.
Contact info
4 Park Plaza #1500, 92614, Irvine, United States
- (800) 308-7360
- marketing@alleviatefinancial.com
- alleviatefinancial.com
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was very easy to talk to Kelly
It was very easy to talk to Kelly. He explained everything in terms that I understand. Answered questions that I had. He was very knowledgeable, helpful and friendly.
2 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Camile, thank you for your feedback! We’re glad Kelly explained everything in a way that made sense and answered your questions with care and expertise.
They walk you through the process
They walk you through the process. Explain every detail about your situation.
Very nice people
Ty robert sdams
2 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Robert, we’re glad to hear you were able to walk through the process with care. Thank you for taking the time to share your experience with us!
I engaged this company because I was maintaining, not gaining, on my debt
I engaged this company because I was just "maintaining" my debt and wanted to affect real change. They promised to pay my debts off with a settlement by giving me a loan and me making one payment to them for the loan with my debt resolved. Three months, one settlement. All creditors threatening me day and night with demands for payment and nothing from Alleviate but "oh, its got to get worse to get better." I had a fair credit rating, now I'm deficient rating. I hear more from crickets than I do my "team." They seem like a bunch of attorneys who decided to run a get rich quick scheme that preys on those who want to try and get ahead of debt. Because of their inactions, my credit cards that I have kept are reducing my credit limits due to the mistake of engaging this company for debt relief. The fall out to my mental health, my financial situation and my life is horrible. I wish I had researched better, but the shift from Debt Solutions who took the original call to being farmed out to Alleviate, having to engage with Forth and so on......my debt is worse than ever before.
4 March 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thank you for reaching out, James. We regret any frustration and appreciate the opportunity to address your concerns. A member of our leadership team has attempted to contact you but was unable to connect. Please return our call at your earliest convenience so we can review your account together.
As outlined in your agreement, Alleviate’s mission is to negotiate and settle your enrolled debts, with the first settlement typically occurring within the first four to six months of the program. We can confirm you completed the compliance quality assurance call prior to enrollment, during which you acknowledged both the purpose of the program and the potential impact on your credit.
Although you are approximately three months into your estimated 43‑month program, our team has already successfully negotiated and settled one of your accounts and will continue its efforts as the program progresses. While Alleviate is not a law firm, our records indicate you enrolled in the optional legal plan with a third-party provider. Creditor contact is common in the early stages, and we want you to know you are not alone. We look forward to discussing this and any additional questions you may have.
Payment now
13 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thanks for reaching out, Donna! If you need help with anything, please don't hesitate to reach out.
When I thought I was lost
When I thought I was lost, and I couldn’t qualify for any kind of loan at all, Nancy Tang saved my life. She was so sweet, kind and understanding, and brought several things to my attention that I hadn’t thought of and helped me in so many ways, I love her to death. Bev
30 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
Bev, we love hearing about your experience and are so glad Nancy was able to help you find a clear path forward.
I would have been happier if my…
I would have been happier if my creditors that we are paying off, be notified sooner so they will not be calling me, when they haven’t been paid.
27 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thanks for your feedback, Priscilla! Creditor contact is normal in the early phases of the program, and you’re certainly not alone. If you have questions or need extra support, please call our team at 888‑879‑9777, Monday–Friday, 6am–6pm PT. We appreciate your patience and are here to help.
Jeff was straightforward and…
Jeff was straightforward and knowledgeable. A great reference.
1 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
JS, we really appreciate you sharing your experience and are glad Jeff was able to help with his expertise and straightforward approach.
Christopher O The representative that assisted me was…
The representative that assisted me was very proficient, professional, and pleasant to deal with. He made everything seem easy.
I would say Christopher O went above and beyond for me. Thank you Alleviate
29 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thanks for taking a moment to recognize the great service you received, Heather! We’re glad Christopher could provide such an outstanding experience, and we look forward to supporting you on your journey to becoming debt‑free.
The staff was very helpful.
29 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
John, we're always happy to help and really appreciate your feedback!
Great company to deal with!
30 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thanks, Dee Dee! We're grateful to have helped you find a path forward.
ProfessionalVery quick
Very quick, very easy, very professional handled it as if I were sitting right there with them thank you
30 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
We appreciate you sharing your experience, Clem! We’re glad we could deliver service that felt efficient, professional, and personal.
Friendly and knowledgeable
Everyone that I have spoken with from the very start has been great. Friendly and knowledgeable.
29 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
Exactly what we strive for, Brooke! We’re glad to hear you’ve had such a positive experience. Thanks for sharing with us.
Knowledgeable and reliable personnel.
Ms. Bell was very knowledgeable and made the process understandable and easy. She worked with me to try and set up a payment I could afford. I was very comfortable with her as the person to take care of helping with my finances.
28 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thanks for taking the time to share your experience, Michelle! We’re delighted to hear Ms. Bell helped make the process easy to understand and found a solution that fit your budget.
Adam really helped out and explained…
Adam really helped out and explained why this program will work for me . Super simple and stress free.
29 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thanks for sharing, Anthony! We’re happy Adam could help simplify the process and make it a stress‑free experience.
The agent was very informative.
The agent was very informative. Made sure I understood the process.Answered my questions.
28 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thanks for sharing, Donovan! We’re glad your agent could answer your questions and ensure you felt confident throughout the process. We’re always here if you need anything.
The agent I dealt with ,Michael Mina.
The agent I dealt with ,Michael Mina., was awesome. He was considerate kind and he explained all the questions I asked in good detail where I understood everything I couldn’t have asked for a better experience and if this pays out like I think it’s going to then I will definitely definitely tell other people about your company alleviate thank y’all. l
20 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
Kathleen, we’re so happy to hear Michael was able to thoroughly answer your questions and make your experience a great one! We’ll be sure to share this with the team, and we’re always here if additional questions arise.
Reply from Alleviate Financial Solutions
Thank you for sharing, Charmain! We’re glad Dominic could provide a positive, supportive experience and help guide you forward. We’re excited to follow your progress and are always here to help.
Easy to understand affordable and makes…
Easy to understand affordable and makes sense
28 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
Glad it all made sense, Tim! We’re even happier to hear it was affordable and truly appreciate you sharing your feedback.
Alex was a helpful person
Alex was a helpful person. I'm happy to be helped with my problems.
28 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
Ronald, we’re glad Alex could help and truly appreciate you taking the time to share your feedback!
I thought the video was very thorough…
I thought the video was very thorough and went over everything I needed to know.
28 April 2026
Unprompted review
Reply from Alleviate Financial Solutions
We’re happy to hear the video was helpful, Jill! Our team looks forward to supporting you throughout your debt‑free journey and are always available if you need assistance.
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