Allenshoesaccessories Reviews 24

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Looks like a kindergarten kid sewed a hoodie and put logo on it. VERY CHEESEY! Wish I would have read reviews before I ordered. I did received it in a timely manner.

Rated 5 out of 5 stars

I loved everything about it thank you I did love everything about it until I figured out that my package was delivered somewhere in North Carolina and I do not reside there so why am I giving a good r... See more

Rated 1 out of 5 stars

Shipping and company itself is not located where reported (3 addresses in the US but item made in and shipped from China) Item delivered is not what was advertised. Customer service email either never... See more

Rated 1 out of 5 stars

This company can improve by sending what they're advertising to their customers, not cheap knockoffs. Their prices are outrageous for the garbage they're actually selling. I recommend that no one ever... See more

Company details

Written by the company

At Allen Shoes Accessories, we believe that taking care of your shoes is just as important as choosing the right pair. Our mission is to provide high-quality shoe accessories that enhance both the look and longevity of your footwear. Whether you're looking to protect, style, or maintain your shoes, we have everything you need to keep them in perfect condition. Founded with a passion for footwear care and style, we are dedicated to bringing you premium-quality shoe accessories at affordable prices. Every product we offer is carefully selected to ensure durability, functionality, and aesthetic appeal.


Contact info

1.8

Poor

TrustScore 2 out of 5

24 reviews

5-star
4-star
3-star
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1-star

Replied to 27% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

No customer service

I guess I should have read the reviews before the purchase. I ordered a hoody for my daughters xmas present. It said *I'm just a girl who love toothless and Stitch* The orderung abd shipping was great and the hoody fit perfectly. The issue was they forgot the T in toothless on the front and the back. No phone so I emailed them right away (actually the day I received it) since the first 4 emails and now after xmas, I have tried chatting and emailing an additional 3 times as they say to do for a return. Absolutley NO response. The policy on returns is 30 days from the day you receive the item but no one is answering and there is ni way to call. So disappointed, finally found a hoody she loves and that actually fits her and they couldn't get their own spelling right. I will know better next time and would encourage those who want to order not to.
Products quality may be good but if you need them for anything don't waste your time.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Stole my money

Ordered a sweater in early December hoping to wear it for “ugly Christmas” sweater day at work, but the day passed and I still hadn’t received it. I tried calling the shipper but they were unreachable. I then emailed them and received a response say it would be 5-8 more days. After 10 I emailed again, and they responded I would receive it that same day. Two more days passed (now after Christmas) and I still haven’t received it. I asked for a refund and got no reply. It’s a scam.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

They are reselling Temu items taken three weeks to get a tracking number

I ordered an item a Christmas sweater. The first three days of December are actually I believe it was the fourth and the reason that I ordered from them to begin with is because they guaranteed I would have it by December 17 which was two weeks Temu delivers faster than that so I thought OK I’ll have it by then. I don’t need it until the 19th for a Christmas party or at least for Christmas day one week later when I did not have a tracking number yet or even a confirmation, I emailed them. They emailed me back two days later telling me that my item had been shipped out that day, four or five days later when I still didn’t have a tracking number I emailed again two days after that so a total of seven days later I got another email telling me that my order was being shipped out that day still no tracking number because then I would see that they had not even processed my order yet you see they were ordering it from somewhere else probably Temu or something like that because they charged way more for it. I was willing to pay the price they were asking because the website looked reputable and nowhere did it show it was going to be shipped from another country and right on the advertisement it said arrives by 12:17. It was the whole reason I paid the price I paid. Now here we are December 22. And they’re just not answering me anymore until today. They sent me a screenshot of somebody shipping information from a foreign shipping company. That’s not even on American Google and it just arrived in the country. I may get it by January. Horrible awful company to deal with they robbed me for $60 at Christmas time I want my money back and what they don’t know is I’m going to be so petty over that $60. They’re gonna wish I never chose their website.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

It looks nothing like the picture!

Well low and behold I finally got my hoodie. They sent me a pull over my order says ZIP UP HOODIE! No return anything! It looks like a knock off im in no way happy with this business at all! I want my money back and take this horrible hoodie back! The colors aren't a true red at all!!
At this rate winter will be over by the time I get what I want messing with allenshoe. Im going elswhere and I dont recommend this place at all!!

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Fake in every way

Shipping and company itself is not located where reported (3 addresses in the US but item made in and shipped from China) Item delivered is not what was advertised. Customer service email either never responded to or email bounced back. Complete fraud

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware clearly a Chinese scammer

Buyer Beware clearly a Chinese scammer. Order and paid for product without a tentative ship date. Emailed vendor, their response was 3 days to manufacture and another 14 to ship. THEN I read the trust pilot reviews. Canceled the order and put a stop payment on my credit card. I then find out via Goldman Sachs the company charging my card is HUSKYTEE with an address in London, where there is no company by that name. Check the address they have listed on trust pilot. Clear Water Apt #? DO NOT ORDER FROM THIS SCAMMER.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

I loved everything about it thank you

I loved everything about it thank you I did love everything about it until I figured out that my package was delivered somewhere in North Carolina and I do not reside there so why am I giving a good review for something that I have not received and I even have a picture of it where it was delivered

9 October 2025
Rated 1 out of 5 stars

My item still isn’t here

My item still isn’t here. I ordered it almost a month ago.

20 October 2025
Allenshoesaccessories logo

Reply from Allenshoesaccessories

We’re so sorry for the mix-up earlier! Our tracking shows your package has been successfully delivered, and we truly hope it reached you safely. 💛
If everything’s all good now, we’d be so grateful if you could update your review

Rated 1 out of 5 stars

SCAM COMPANY

This company can improve by sending what they're advertising to their customers, not cheap knockoffs. Their prices are outrageous for the garbage they're actually selling. I recommend that no one ever buy anything from these scammers. They should be run out of business for their shoddy merchandise and lies.

20 September 2025
Rated 1 out of 5 stars

I ordered something almost three weeks…

I ordered something almost three weeks ago and it still hasn't shipped yet

17 September 2025
Allenshoesaccessories logo

Reply from Allenshoesaccessories

We’re so sorry for the mix-up earlier! Our tracking shows your package has been successfully delivered, and we truly hope it reached you safely. 💛
If everything’s all good now, we’d be so grateful if you could update your review

Rated 1 out of 5 stars

Poor business practice

I wrote this company for a refund because my package was confiscated by USPS for having counterfeit postage and they won’t deliver it. I haven’t heard back from the company yet and find this to be poor business. No one notified me. I had to find out because I tracked my order when I realized I received an email that my product had shipped weeks ago but I still hadn’t received my order. Get disappointed and feel Allen shoes accessories should make this right by at least refunding my money for the product I can not receive. Beware!

15 September 2025
Allenshoesaccessories logo

Reply from Allenshoesaccessories

We’re so sorry for the mix-up earlier! Our tracking shows your package has been successfully delivered, and we truly hope it reached you safely. 💛
If everything’s all good now, we’d be so grateful if you could update your review

Rated 1 out of 5 stars

Ordered and paid for the product 3…

Ordered and paid for the product 3 weeks ago and still have NOT received the product nor an explanation of when i will receive it. Sent them an email got a sorry for the slow service …

15 September 2025
Allenshoesaccessories logo

Reply from Allenshoesaccessories

We’re so sorry for the mix-up earlier! Our tracking shows your package has been successfully delivered, and we truly hope it reached you safely. 💛
If everything’s all good now, we’d be so grateful if you could update your review

Rated 1 out of 5 stars

The item I ordered was not as…

The item I ordered was not as described. When I followed the instructions to start a return, I was asked to send pictures of the item. I did this and have never heard back. It has been almost two weeks since I started the return process. I feel like they are trying to get past the 30 day mark so my return can be declined. Customer service is very poor.

11 September 2025
Rated 1 out of 5 stars

Week late on delivery

Week late on delivery

12 September 2025
Allenshoesaccessories logo

Reply from Allenshoesaccessories

We’re so sorry for the mix-up earlier! Our tracking shows your package has been successfully delivered, and we truly hope it reached you safely. 💛
If everything’s all good now, we’d be so grateful if you could update your review

Rated 1 out of 5 stars

I have not received my package yet.

I have not received my package yet.

23 July 2025
Allenshoesaccessories logo

Reply from Allenshoesaccessories

We’re so sorry for the mix-up earlier! Our tracking shows your package has been successfully delivered, and we truly hope it reached you safely. 💛
If everything’s all good now, we’d be so grateful if you could update your review

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