The item i ordered is high quality but the sizing on the coat i ordered runs one size smaller so i returned it and i confirmed they received at a warehouse in my city but they said it'd be 30 days for... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The return order process should be improved. I did not like that I had to email customer service and negotiate with them. Although they gave me $50 back over $63 and I could keep the item, I would hav... See more
Company replied
Really happy with my purchase! The clothes looked just like the pictures, and the quality was better than I expected for the price. The material felt comfortable and well-made. Shipping was reasonable... See more
Company replied
I bought several dresses for my second wedding through this company. The fabrics they use are luxurious, they feel wonderful against my skin, and drape beautifully! The lining in the sheath is perfec... See more
Company replied
Company details
Written by the company
Allegra K® is an online fashion store. We aim to provide superior quality clothing at a reasonable price for everyone. We own an intense and complex supply chain and a talented designer team in this industry. We always listen to our customers' opinions and strive to find innovative ways to improve and deliver the most satisfying products. Regardless of a diverse range of body types, personality, and gender, you can find clothes that fit.
Contact info
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- cs@allegra-k.com
- allegra-k.com
3.9
Great
550 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect fit for me!
I needed this Bolaro for a fancy dinner but I was afraid it would be a little chilly so this Bolaro was perfect!
19 April 2026
Unprompted review
Satisfied
I recently needed the assistance of customer about a purchase order. The representative was efficient; prompt; and courteous. The issue was resolved.
14 April 2026
Unprompted review
Reply from Allegra K
Hi Stephanie,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
The dresses are beautiful
The dresses are beautiful. I ordered a size small but unfortunately they are a little too big and when I asked to exchange for an extra small they made the exchange easy!
17 April 2026
Unprompted review
Reply from Allegra K
Hi Dawn,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Inaccurate Marketing
The item I order, a 3/4 sleeve t-shirt (x3) was written up on the website as being made up of 30% cotton. The t-shirts that arrived have no cotton in them and are made from polyester, rayon and spandex. Very disappointed.
16 April 2026
Unprompted review
Reply from Allegra K
Hi Aidan,
I'm sorry to hear that you're not 100% satisfied with this.I checked the items that you bought,the description ‘65% Polyester, 30% Cotton, 5% Spandex‘
to follow up your confused,our customers service team contacted you.plz confirm your inbox.
Best regards,
Allegra K
Very pleased!
Excellent customer service, quality, well made clothing, and
fast and timely delivery.
I am very pleased with Allegra K!
16 April 2026
Unprompted review
Reply from Allegra K
Hi Marbet,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
The shoes are exactly as described
The shoes are exactly as described and adorable! Quality, look, comfort, all exceed expectations!
12 April 2026
Unprompted review
Reply from Allegra K
Hi Melissa,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Very nice clothes
Items are very well made and fits perfectly if you get your correct size.
12 April 2026
Unprompted review
Reply from Allegra K
Hi Indraprashad,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
The dress was not a good fit but they…
The dress was not a good fit but they worked with me for a refund.
10 April 2026
Unprompted review
Reply from Allegra K
Hi Sarah,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
I purchased two jackets and Allegra k…
I purchased two jackets and Allegra k gave me a full refund. Not only did they give me a full refund, I also was able to keep the jackets and donate them to a needy person.
25 March 2026
Unprompted review
Reply from Allegra K
Hi Rita,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Thank you!
I ordered 4 dresses but decided to keep one dress only. The dress is beautiful and customer service was prompt in regards to my refund. Thank you Allegra!
8 April 2026
Unprompted review
Reply from Allegra K
Hi Rita,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Clothes are great quality and shipping…
Clothes are great quality and shipping was great
22 March 2026
Reply from Allegra K
Hi Diane,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Fast shipping
These beautiful dresses arrived super quickly and were very high quality!!
8 April 2026
Unprompted review
Reply from Allegra K
Hi Robyn,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Great quality!
1 April 2026
Unprompted review
Reply from Allegra K
Hi Rachael,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
I placed my first order
I had an issue with an item I received . Customer service was great
21 March 2026
Reply from Allegra K
Hi Jeannette,
I'm sorry to hear that you're not 100% satisfied with this.our customers
service team already contacted you via email.please check your email,sometime mail is in spam.please double-check: cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
Reply from Allegra K
Hi Thelma,
I'm sorry to hear that you're not 100% satisfied with this.our customers
service team already contacted you via email.please check your email,sometime mail is in spam.please double-check: cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
Reply from Allegra K
Hi Vickie,
I'm sorry to hear that you're not 100% satisfied with this.our customers
service team already contacted you via email.please check your email,sometime mail is in spam.please double-check: cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
Great product and easy size exchange
Our dance studio ordered dresses for a costume and loved them! The company was also very helpful in ordering size exchanges, making the process super easy!!
2 April 2026
Unprompted review
Reply from Allegra K
Hi Office Manager,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
cute looking clothes
29 March 2026
Unprompted review
Reply from Allegra K
Hi Arielle,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
This company is pure bullshit.
I was due a refund of $52.
They emailed me, offering 20% of that amount.
I said no.
Then they emailed me, offering $34.
I said no.
Then they emailed offering $45.
I said no.
Then they emailed me, finally offering the $52.
This company is pure bullshit.
3 April 2026
Unprompted review
Reply from Allegra K
Hi Pat,
I'm sorry to hear that you're not 100% satisfied with this.our customers
service team already contacted you via email.please check your email,sometime mail is in spam.please double-check: cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
Beautiful and Quality products ✨️ 👌
Elegant dresses and skirts for elegant ladies . The winter and Autumn 🍂 boots and coats are top notch.❤️ 💖 ❤️ 💖
I recommend ladies to shop ladies wear from this online shop.
19 February 2026
Unprompted review
Reply from Allegra K
Hi Lee,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
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