Allegiant Finance Services Reviews 

2,464
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 569 reviews, reviewers overwhelmingly had a great experience with this company. People highlight that the entire procedure is handled with great professionalism and care. Customers frequently praise the straightforward and simple process, noting that filling out digital forms is extremely quick and hassle-free. Consumers also deeply appreciate the regular updates and efficient communication provided throughout their various compensation claims. However, some customers also noted serious issues with communication delays, stating they received repetitive automated messages and slow responses regarding their active cases. A few reviewers felt dissatisfied when waiting a long time for settlements to be finalized or experiencing unexpected fee deductions.

What people talk about most

User experience

Users describe positive interactions with user experience, noting that the whole process feels simple,... See more

Claim

Customers consistently note ambiguous experiences with claim processes, as many reviewers highlight... See more

Customer service

People report positive experiences with customer service, often praising fast communication and professional... See more

Payment

Consumers find payment to be ambiguous as many reviewers reported getting their money fast and paid promptly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Even though I was disappointed with the insurance payout for my car total write off, I did not do anything about it. When I saw that Allegiant could do the hard work for me, I thought it was worth a... See more

Rated 5 out of 5 stars

I was a bit apprehansive about this being a scam if I am honest but it was really easy and they kept me updated on how it worked and timeline etc. Claim was completed and paid out within 8 weeks and o... See more

Rated 5 out of 5 stars

From the initial contact through to settlement, I found the process very straightforward. Any lul in activity was explained and was due to the time frame within which my former insurer had to respo... See more

Rated 5 out of 5 stars

This service is good for the ordinary consumer who do not have clout or monies to take a big company to court . So many people who know they are right but justice is only for the rich . This way you h... See more


Company details

  1. Small Claims Assistance Service

Written by the company

A Claims Management Company Regulated and Authorised by the Financial Conduct Authority. You do not need to use a claims management company to make your complaint to your lender. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.

No Cash No Fee

We only charge a fee when you receive "Cash" in your bank.

We only charge a fee when you receive "Cash" in your bank.
Our success fee is due only if your lender makes a compensation payout, and ranges between 18%-36% inc. VAT. We do not charge you for any part of a settlement that results in the lender reducing your outstanding balance – that is on the house!

We have successfully wiped over £21+ Million of debt for our customers.

View our fees here: https://allegiant.co.uk/compliance/our-fees-2/

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,464)

570 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5/5 Stars

5/5 Stars – Outstanding Service!
I couldn’t be happier with my experience. From start to finish, the team was professional, responsive, and went above and beyond to deliver top-notch quality. It’s rare to find a company that genuinely cares about its customers like this.
Everything was handled smoothly and efficiently. I will definitely be using their services again and highly recommend them to anyone looking for exceptional service!

22 October 2026
Rated 5 out of 5 stars

Can’t complain

Can’t complain, actually got money back from my car that was written off in 2022. Thought it was a load of crap but they actually came back to me with an offer and I got around £700 back. Then communication between wasn’t great as I genuinely forgot about it but again it’s money I didn’t have so🤷🏼‍♀️

17 October 2026
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. I usually never trust ads like this, but figured I had nothing to lose if it was no win/no fee. My car that was written off wasn’t anything grand, but I was sure it was worth more than they gave me. It took several months, but at the end of it all, I came away with £540 I wouldn’t have otherwise had. Thanks very much.

16 October 2026
Allegiant Finance Services logo

Reply from Allegiant Finance Services

Hi Scarlet, thank you for your positive review. We're glad to have been able to help you recover some more money for your written-off car. Thanks for choosing Allegiant to make your claim!

Rated 5 out of 5 stars

Car compensation claims

I’m extremely pleased with the service I received from this company. From the moment they contacted me, they took care of everything and made the whole process feel simple and stress free.
I first contacted them in April regarding my written-off car, and by September, my case had been successfully resolved in my favour. Throughout the process they kept me informed,handled everything professionally and made sure I understood what was happening.

I really appreciated how much they took off my shoulders. Their knowledge, communication and dedication made a difficult situation much easier to deal with.

I would definitely recommend their services to anyone dealing with a written-off vehicle and looking for professional help with their compensation claim. Thank you for all your hard work and support

2 October 2026
Allegiant Finance Services logo

Reply from Allegiant Finance Services

Hello.

Thank you so much for taking the time to leave this review. We're really pleased to hear that our process felt simple and stress-free, and that you felt well-informed and supported throughout.

Thank you for your kind words and for recommending us.

Kind regards,
The Allegiant Team

Rated 5 out of 5 stars

Great experience using these guys

Great experience using these guys. Had a van that was written off a few years ago, saw the article and thought what did I have to lose (other than the money they got for me). Very pleased and would recommend to anyone. Thanks a lot

29 September 2026
Rated 5 out of 5 stars

Easy to use

Easy to use, constant updates about process. Very helpful and explained everything in details

30 September 2026
Rated 4 out of 5 stars

Car claim

Took a while for the claim to go through but got a good result and pay out in the end . I did not think it was worth bothering but glad I did . Allegiant did every thing .Thank you .

11 September 2026

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