The best thing was being able to receive samples. We were particular on what we were looking for as a gift to represent our company. Having it in hand helped us pick the right one. Then from productio... See more
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See what reviewers are saying
Working with Allbranded has been absolutely the least user-friendly experience ever. I paid for an order on March 20th, and I still have not received my entire order a month later. I had to laugh a t... See more
The order was wrong the first time, but customer service through email got it fixed at the production line. We placed two separate orders for a lot of product, and they are great quality. They were wi... See more
It seems allbranded's team is a little new on the block, but after a few mails back and forth, we decided to purchase 6000 Copper bottles, and we absolutely love it! We had our yearly summer company e... See more
Company replied
Company details
About allbranded North America
Written by the company
Welcome to allbranded!
We’re your one-stop shop for corporate gifts, promotional products, and branded merchandise. As a B2B marketplace, we make it easy for businesses, institutions, and organizations to select their preferred advertising materials from our collection of more than 3,000 products and customize them with their unique designs.
Make your brand unforgettable!
Whether it’s for a company event, a client gift, or a trade show giveaway, our carefully curated selection of classic and innovative promotional gifts is sure to captivate and inspire your audience.
Order smart, save time!
Our intuitive product configuration makes ordering quick and hassle-free. Just choose your color, add your promotional message, select your quantity, and upload your design.
Experts by your side
With eight online shops, we serve customers throughout Europe and the USA. Our rapid growth is driven by a highly motivated and diverse team. Our mission? To be your go-to source for promotional products.
We look forward to your visit at allbranded.com!
You name it. We brand it.
Written by the company
- 🙌 Your personal merch expert
- We know exactly what we do. So you can be sure that we’ll always support you as your personal experts every step of the way.
- 🛡️ No risk, just done
- Cost and print confirmation upfront with free artwork for more transparency and a guarantee that you never pay extra.
- 🚀 First choice for last minute
- Got a last-minute orders? No worries. We can speed up production so you can relax.
Do you have a question?
We are here for you!
We want to make your shopping experience as smooth as possible! That’s why we’re happy to assist you over the phone or through our web chat.
Plus, with every order, we’ll send you a free artwork mockup so you can see exactly how your design will look on the products. We don't start production until you’re completely satisfied.
Contact info
2980 McFarlane Road, 33133, Miami, United States
- (786) 550-8068
- cs@allbranded.com
- allbranded.com
In a rush? 🚀
4.2
Great
84 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had issues from the start but the company rectified and all is great. Will now give a 5 star..
Had issues in the beginning but learned that system were down and you were not able to contact. Got it all straightened ut and I must say...very happy with my product.
5 December 2023
Reply from allbranded North America
Hi Lori, really sorry about the umbrella trouble – that's not the experience we want for you. Marcella from our team has already reached out, and we're looking into how we can fix this.
We're working on sorting out a solution for the faulty umbrellas, and we'll keep you in the loop.
Appreciate your patience, and we're on it to get this resolved for you.
Rob from allbranded
Great service
I was please with the customer support and my items arrived on time and look so sure!
4 December 2023
Reply from allbranded North America
Hi Beatrice, That's awesome to hear! 😊 Really glad everything arrived on time and that you're loving your items. Enjoy your new stuff! 🌟🚀
Rob from allbranded
Great product, suggestion for customer service
I appreciated the hands-on personal touch along the ordering process and the product is PERFECT! It would be helpful to have an online portal to track progress as I was left wondering if the product was in production and if it would arrive on time (it arrived at 6pm the night before I needed it). I ordered another product that was available on your website and then was informed that is was not available. This delayed the process such that if I had chosen a different product by that point it would have missed the deadline so I did not make the additional order. I asked if express shipping could be applied to the order for free and was told that was not possible. From a customer success standpoint, that would have been a small price for you to pay to get the additional order and keep a customer happy. I do have many more orders I'd like to make.
28 November 2023
Reply from allbranded North America
Hi Gretchen,
Wow, a 5-star review! We're super stoked and can't thank you enough. Your honest feedback is gold for us, especially as a young company.
Totally hear you on the online tracking portal – it's on our radar now, thanks to you. And about the inventory hiccup and shipping stuff, we're on it. We're all about making things smoother for you next time.
Sorry for any stress caused, and we're super grateful you're considering us for more orders. Your insights are helping us level up big time!
Rob from allbranded
Quick to ship and provide samples of…
Quick to ship and provide samples of available offerings.
9 November 2023
Reply from allbranded North America
Hello Bruce,
You just made our day! Thank you for the stellar review and looking forward to serve you in the future.
Happy holidays!
Rob from allbranded
Fantastic Laptop Backpacks
I recently ordered laptop backpacks from Allbranded for our staff and they are awesome! The quality is top-notch and sturdy, with many compartments, and comfortable to wear. They're perfect for our tech gear. The pricing was surprisingly good and the delivery was quick and hassle-free. The customer service team I dealt with was friendly and efficient, making the whole experience smooth. These backpacks have upped our gear game. I can highly recommend Allbranded to anyone looking for high quality and value.
30 November 2023
Unprompted review
Reply from allbranded North America
Hi Jo, thanks for the super awesome feedback! We're thrilled you loved the backpacks. Your recommendation means the world to us. Happy to have helped up your gear game!
Rob from allbranded
Fantastic notebooks!
We ordered 7000 notebooks and were impressed with the exceptional quality. The imprints were high-quality, showcasing our logo perfectly. Delivery was on time, and the notebooks were a hit at our event. Highly recommend for their professionalism and products!
22 November 2023
Unprompted review
Reply from allbranded North America
Hi Marcus,
we are super excited that you received your notebooks on time and thanks a million for the review! We hope we gained your trust and we are here to help you for any other events! Thank you again!
Sarah from allbranded
Amazing Customer Service
I called this morning 11/30/23 and left a message to see if we could purchase the 20 oz Eddy Bottle Tritan. within 5 hours Marlon Silang and I had our order placed and paid for. I shared the urgency, and Malon walked me through each step with amazing customer service and follow-up. Thank you-I will be calling again!
30 November 2023
Unprompted review
Reply from allbranded North America
Hi Rose, I'm glad to hear about your positive experience! It's fantastic that Marlon provided such efficient and helpful service. Your feedback is invaluable to us, as we thrive on customer reviews to continually improve our service and grow as a company. Thank you for sharing your experience and helping us get better!
Mike from allbranded
Not a good experience
I paid for expedited shipping. I then checked in with Marcella from All branded who told me the items wouldn’t be shipped for a week. So I ask to cancel the order and please refund. In the meantime, I placed an order with another company who could get me the product by the date needed. I then called Marcella to confirm that the order was cancelled and she informed me, whoops, the warehouse already shipped and you will have the items by the expected date. I ended up with twice the amount of items needed. She said she would refund me and follow up for a scheduled pick up. Of course that never happened.
7 November 2023
Reply from allbranded North America
Hi Lisa, We're really sorry to hear about the mix-up with your order and the trouble it caused. We definitely didn't want to leave you with twice as much as you needed.
I want to make sure we sort this out for you. One of our customer service folks will be in touch soon to resolve the issue. Thanks for letting us know about this – your feedback helps us get better. We're on it and we'll be in touch soon.
Rob from allbranded
Our organization made a last minute…
Our organization made a last minute purchase and Marlon Silang and Marcella Dupree helped us received our purchased products in time for our event. We appreciated the communication and effort of Marlon to ensure delivery. Thank you.
4 November 2023
Reply from allbranded North America
Hi Dana, Thank you so much for your kind words! We're thrilled to hear that Marlon and Marcella were able to assist you effectively and ensure your products arrived on time for your event. Excellent communication and customer service are what we strive for, and it's great to know our team delivered. We'll be sure to pass along your appreciation to Marlon and Marcella. If there's anything else we can help you with in the future, please don't hesitate to reach out.
Thanks again for choosing us, and for taking the time to share your experience!
Rob from allbranded
Overall happy with the company and…
Overall happy with the company and people I dealt with. The processes the order quickly and efficiently. Only one star less is that the shop wasn't as easy to deal with and instructions were not clear.
14 November 2023
Unprompted review
Reply from allbranded North America
Hi Bob, thanks for the feedback. We continuously working on our online marketplace, and stay tuned - an update will follow in Q1 with existing new features and products, and we would love to have you back! Good luck with your anniversary.
Rob from allbranded
We ordered 1500 bags for our Christmas…
We ordered 1500 bags for our Christmas event and were beyond pleased with the service. Everything was delivered seamlessly and the quality was top-notch, making our festive event a hit!
5 November 2023
Unprompted review
Reply from allbranded North America
Hi Martino, thanks for the 5 rocket star review! Hope your staff will enjoy the bags! Hope we see you back soon.
Rob from allbranded
Reply from allbranded North America
Thank you! Team allbranded.
High quality promo items, printed correctly the first time
I ordered 600 bags for our employees and I must say, I was thoroughly impressed. The print logo on the bags looked fantastic, and the quality was top-notch. They were a huge hit at the event, and everyone loved them. Thank you for making our company event a success!
29 September 2023
Unprompted review
Reply from allbranded North America
It was a pleasure working with you Jadawn, and glad they arrived on time! Let us know if you need anything else in the future. Chris from allbranded.
Great product and service!!
I ordered a bunch of gift boxes for our anniversary employees and they loved it! Great product and service!
26 October 2023
Unprompted review
Reply from allbranded North America
Thank you.
Ordered a few hundred swag items for…
Ordered a few hundred swag items for promo and they came in right on time and my logo looked amazing. I look forward to ordering from them again as it was a seamless process from start to finish. Highly recommend.
30 September 2023
Unprompted review
Reply from allbranded North America
Hi Brittany, we appreciated the feedback and thank you again for the first time opportunity to support you with your event! Let us know how it went - we would love to hear back from you. Rob from allbranded
GREAT CALL BACK AND PRICES
4 October 2023
Reply from allbranded North America
Thank you and hopefully you enjoy the products.
Exceptional customer service
I had a great experience speaking with Rob. I had a concern regarding the logo size for the bags that I ordered, they were able to reply to my query and were able to guarantee the logo size I wanted. Customer Service was really outstanding, and the product delivered was exactly what I wanted. Great Quality. Keep it up allbranded!
24 July 2023
Unprompted review
Reply from allbranded North America
Hi Paolo,
Thank you for the positive feedback! We're glad to hear that you had a great experience with Rob and that our customer service met your expectations. We'll make sure to maintain our high-quality products and service. Thank you for choosing allbranded!
Juliana from allbranded
Outstanding Experience
Outstanding Experience! 5 Stars for allbranded!
I recently had the pleasure of using the allbranded website for my corporate event, and I must say, it was an outstanding experience from start to finish! I can confidently give them a full 5-star rating for their exceptional service and offerings. Thank you!
19 July 2023
Unprompted review
Reply from allbranded North America
Hi there! Great to hear from you and thank you for taking the time to rate us!
Rob from allbranded
Top-notch; highly recommended!
It seems allbranded's team is a little new on the block, but after a few mails back and forth, we decided to purchase 6000 Copper bottles, and we absolutely love it! We had our yearly summer company event and wanted to give our staff something reliable and lasting. The product quality is top-notch, and the logo print is fantastic. Highly recommend!
19 July 2023
Unprompted review
Reply from allbranded North America
Hi Dalton,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a fantastic day!
Rob from allbranded
We did not receive straws with the…
We did not receive straws with the water bottles we ordered. The bottles themselves look great with our branding.
20 June 2023
Reply from allbranded North America
Hi Janet,
We greatly appreciate your kind words regarding the quality of our bottles and print. We apologize for the oversight regarding the missing straws in your order. Please know that our team is committed to ensuring the complete satisfaction of our customers, and we take your feedback seriously. Rest assured, we have already reached out to you to rectify the situation and ensure that the missing straws are promptly sent to you.
At allbranded, we strive to provide exceptional products and top-notch customer service. Your feedback is invaluable in helping us improve our processes and deliver an even better experience to our customers. We apologize for any inconvenience caused and appreciate your patience and understanding.
Should you have any further concerns or require any additional assistance, please do not hesitate to reach out to us directly. We are here to address any further inquiries and ensure your utmost satisfaction.
Once again, thank you for bringing this matter to our attention. We look forward to resolving it swiftly and exceeding your expectations.
Rob from allbranded
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