All Access Tickets Reviews 

Scammers selling tickets to events that don’t exist. Spain are playing England in MADRID on 15/11 not BARCELONA

Would give this 0 stars if I could. I went to buy BTS tickets, had a 15 minute limit, couldn't get a single spot bc the site sucks butts and doesn't refresh fast enough, and when I finally got one, I got booted because "I" took too long. 0/5 stars if possible.

PRIMAVERA SOUND- Sold my tickets weeks ago with no payment to date, 40 emails with no outcome except for “ the system is down”. Your terms and conditions state payment in 5 to 10 days. I am making an official complaint to consumer rights and taking legal action. Absolutely appalling customer service.

Travelled to Argentina for a Taylor Swift concert on Friday 10 Nov 2023 and concert was cancelled at the last minute due to weather conditions. All Access sold and charged for the tickets in US dollars to Chilean bank card but will only refund in Argentine pesos at the official rate to a bank account in Argentina.
How is this company allowed to continue to function???
Save your money, never use them.

UPDATE: I finally received my refund...kinda. After a bunch of back and forth, we came up with a solution. I was even offered a $500 promotion if I left my money with them on credit. I declined. Once I gave my info in order to process the refund Ben told me there was a $500 service fee. $500!!!! I'm not sure what service I was being charged for; Seems like it should have been the other way around. And oddly enough, when I first received the email about the event being canceled I called and was told I might need to contact my previous bank to watch for the refund. I was told the refund amount so the bank knew what to look for. The amount of the refund they told me was the FULL amount I had paid, and I was given that number by at least 2 different people. I feel like the $500 "service fee" was just one more way I could be scammed and completely ripped off. Seriously y'all, BUY YOUR TICKETS ANYWHERE ELSE. You'll thank me.

After 3 years, an event I had purchased tickets for was canceled. I was sent an email on February 28th 2023 notifying me of the cancelation and that I would be issued a refund and that they had up to 90 days to refund the money. I emailed and called right away because I no longer had the debit card I used to purchase the tickets and didn't have a bank account. After being treated rudely I was told they would issue a check because i also did not have paypal or venmo. I spoke to Ben who said because I emailed him on March 15th, I would get my refund on June 15th...which was NOT what the initial email said, and I brought that to his attention; to which he had no answer or response. I waited patiently because I know there were lots of people that were waiting on refunds. I was honestly just trying to make the return process less hassle for all involved. Ben treated me like I was trying to make a problem for him, which i absolutely was not. I spoke to someone a week after I should have gotten my refund and was put through to a generic voice-mail with no name. No one ever returned my call. I emailed Ben twice within a couple weeks...he never responded to me. I called again and finally spoke to him. He told me I had to have Venmo or PayPal in order to get my refund and that they weren't doing checks anymore. I asked why he never replied to all my attempts to contact him and asked why I was never told this. He said basically he didn't see the point. So...I was just never gonna get my money back?! He said well if you had PayPal or Venmo we could have gotten it to you 6 months ago...or a year. Which was an absolute LIE. The event was canceled February 28th of this year (just under 4 months) so he was making stuff up at this point. I still haven't gotten my money back and I'm not sure how I'm going to but I would NEVER EVER EVER go through them again, and you shouldn't either. Unless you like being ripped off, treated terribly, flat out lied to, and ignored.

I can see why this company has very very very very very bad reviews you are supposed to be professional in your duties but you are obviously not when innocent Passers walk by and you’re shouting rude obscene words to women which clearly is offensive!! even by yourselves mimicking songs!! I should’ve got you nicked..,
This company is just unprofessional bunch of no brainers no manners and should be re trained

I've had the same issue as many others I have read. In May of 2021 I purchased 2 tickets on the website and was charged $660.00. To my surprise, the next day I had an email stating that there was an issue and my order could not be processed. I checked my bank account and discovered my credit card was charged $660.00???. I really wanted to see the band so I purchased the tickets again assuming the issue would be resolved and I would be reimbursed for the first charge. After several emails I was contacted by an agent three weeks later. He advised since I used PayPal there was nothing he could do about the first charge of $660.00 but sent 2 tickets electronically, which I accepted. When I tried to access the tickets on the Ticketmaster app, I was unable to bring them up. Needless to say, I not only didn't get to see the band, but also was out of now, $1,200.00. My only recourse was to notify my credit card company. Now, three months later I received a call from the agent again, who questioned why I filed a dispute. He became very agitated, and rude eventually hanging up on me. I never used any profanity or personal attacks, but tried to explain to him that I had been swindled out of a lot of money. I will never use this site again.

Never use this company. I’m in Hawaii. Suppose to go to a concert in Vegas. In 3 days. No tickets. I am disabled. Told them that. They told me to call tomorrow. Gosh I wish I had read these reviews. Before.

Absolute garbage. Never again will I purchase tickets from them. It has been 6 months and I'm still getting the run around about my refund for tickets I purchased well over a year ago. I can never get anyone on the phone from customer service and their replies to my emails are the biggest evasive joke ever!!! Never again!!!!@

Please see below reported to the BBB...

For your records, the report you submitted is outlined below.
All Access Tickets
9454 Wilshire Blvd STE M11
CA, 90212
Ticketsallaccesstickets.com
www.allaccesstickets
Website
Online Purchase
An Individual was scammed
Lost $695.00
This is by far the biggest scam I have seen! This place charged my card (Amex) and did not provide any confirmation number for my tickets nor did I receive any tickets. I called the number, was told to send an email, when I sent an email, was told that I should call the number. When I got angry and responded that I had already called the number, I received a call. I was told that this was all my card companies fault, that my card company put a hold on the card, DARREN could not explain how the card company got a charge from All access tickets for 695.00 but I still had no tickets. He then had the nerve to tell me that I was rude and condescending because I was angry. When I asked to speak to a manager, I was told he was the highest I could request. This place is a joke, and I would still be laughing, but I still have a 695.00 charge on my account with no tickets.
Thank you again for helping Better Business Bureau protect others from scams.
BUYER BEWARE!!!!

My wife ordered tickets to Luke Bryan and Morgan walked and they are saying they will send the tickets 2 days before the concert. Why would you send tickets 2 days before, first time i have ever heard this. Total SCAM if you ask me.

Utterly fraudulent company; they actively spoof TicketMaster, STEAL your money, and walk away. They should be shut down

Purchased 2 pairs of concert tickets that I thought was coming from the original box office of the venue. The website re-directed me to All Access where the ticket prices were 10x but disguised as the box office. I immediately realized the error and requested cancellation and All Access refused to cancel the credit card transaction (months in advance of the concerts). Short sighted business model - SCALPERS - SCAMMERS!

Somebody was able to tap into my bank account and purchase from this site. The person first used paypal - In which I filed a dispute. The investigation showed it was unauthorized and not from me so I got my $600 back that was wrongly taken from me. About a week later - TODAY - Instead of charging my paypal (which was investigated and shown to be unauthorized and I got refunded by Paypal NOT the company) they charged my entire bank account. I woke up to -$76. I filed a complaint with my bank and was able to cancel the processing order.
I had to close down that bank account because they kept taking the money and I had to keep calling the bank to get it back despite changing my password and locking all my cards.
I had to open a whole new bank account with a different account number to get the UNAUTHORIZED payment PROVED by my BANK AND PAYPAL to stop it. Now I have to wait up to 10 days for a new debit card.
I got lucky and was able to get my funds back.
I emailed several times with PROOF of PayPal telling me it was unauthorized but got absolutely no response - not even a “We’ll get back to you in 48 hours” like the first time. Customer Service must’ve seen me getting my money back and stopped contacting me.
BTW - Even though it was PROVEN unauthorized and I showed PROOF which was IGNORED, I was still told it was final.
Beyond angry.

The site is a total SCAM! You will never receive tickets since they are a facade! Michael Sauers is a rude douche bag with this fraudulent company and will try to bully you with his arrogant attitude! Micheal refused to prove the legitimacy of My tickets and refused to send me my tickets, (well of course he did since they never existed)! Good Seat Tickets and My Ticket Tracker are complicit in this scam (check out there scam reviews here also), never use them either! All three of these shysters have been reported to the Attorney General and FCC and I will stop at nothing to expose their wicked extortion on the public and have them shut down! Good luck ripoff Mike you will need it!

Less than 1 star. Please save yourself, do not use this site. It came up first in search and I fell for it. I ordered tickets in July, 2019 for a December show. 3 phone numbers later, they said they would ship via fedex. When I didn't receive the tickets, they immediately said they were lost at FedEx. They didn't search or anything. Then Steve emailed the tickets and said I should have called sooner. Why didn't they email originally when I first ordered them, is beyond me. I'll try and get my 'shipping' fee refunded. I doubt it.

Do not use these people to purchase tickets for anything! They overcharged me 2500 dollars to buy tickets that I could have bought for 500 dollars! They steal your money and you feel victimized! Worst people to deal with! Scam Alert!!

DO NOT TRUST THEM.

This company isn't even worth one star. Not reputable. Con artists. Unprofessional. Untrustworthy. Please don't purchase tickets through this site. Go directly to the venue where you're going

I have purchased numerous tickets through access ticket and I’ve only had the best experiences dealing with very professional people at the office who have gone above and beyond to make sure I get the tickets I want and the time I want them and if anything happens as it did when Eric Clapton had to reschedule due to illness they called me immediately and let me know when it was rescheduled and all the other info. This is the only company I will deal with and when you want great seats..that always has a great price tag as well. I personally want to thank them for always being so great and now..on a mission to find those Eagle Tix for the 2020 tour!!