A Little Bird Told Me. Reviews 

I purchased a recipe binder from this shop, but unfortunately, it suffered a major structural failure after less than six months of normal, standard use. The metal rivet anchoring the internal ring mechanism completely sheared and pulled through the cardboard spine of the cover, leaving the binder entirely non-functional.

I have reached out to their customer support email (13jun) directly with photos of the manufacturing defect to request a resolution under the legal guarantee. Unfortunately, I have received no response or acknowledgment.

I am leaving this review in the hope that customer service will get in touch to resolve this matter. I am happy to update this review once contact is established and the issue is handled.

Order Reference: ALBTM#11831

Edit: Finally received a replacement product and everything is okay. They took the time to answer but then everything was solved in a few weeks. I would buy again!

I have purchased a handbag for my girlfriend on this site on 9th of December for Christmas . It delivered very quickly and safe, everything okay so far. Unfortunately, my girlfriend didn’t like the bag and I have contacted them on 26th of December to ask if it is possible to return since EU rules are 14 days but in Christmas period it is usually longer. All my efforts to contact are neglected and no response received. Please do not buy from this website because if you want to return and use your right to return you will not be able to. Shop says they have responded but I have checked everywhere and they haven’t. In addition to that I have contacted them through other platforms and they haven’t responded to that either, so future buyers watch out

I was unable to pick up the package on time so it returned to sender. I was able to reach out to A Little Bird and schedule a shipping date a month in the future, as that was the next available time for me. Great service and understanding from the team, and the bag is lovely!

Do not purchase anything from a little bird told me. I just did for my sister in law who lives in Amsterdam for her birthday. They sent her items PLUS someone else's. They contacted me weeks later asking for the item back. Note I do not live on this continent and have no idea what was done with them after I paid for them.

I asked them to please stop contacting me and not to show up to my SILs place to take them items back given I have no idea who they are and the items have already been used. Mind you this is over one additional tote bag worth 17$. They then threatened to CALL THE POLICE to I don't know say somehow this is theft??? Buyer be warned this is an absolutely horrible company. And they may just send you something someone else was using because they "sent it in error" ....

My boyfriend had pre-ordered a baggu bag for me that said it was going to be sent mid june, then it changed on the website to beginning july and now it says end of july. They dont update you anywhere except on the product page itself and they dont answer any messaging except to say that they went on holiday.

I placed an order for three bags, two of which were pre-orders. Upon receiving the package, I discovered that one of the bags was the wrong model, different from the one I ordered, as clearly stated in both my order confirmation and the packing slip included in the parcel.
I have reached out to the company via their chat, email, and the contact form on their website, but it has now been ten days, and I have yet to receive any response to my inquiries.

I have orderd a lot from them they always have good quality and there are never any problems. The quality is very great and never had any problems. I recommend this to everyone.

If you are looking for some special gifts, this is a great place! I just received my pre-order item today, love it! My shopping experience was smooth, thank you!

I ordered an expensive calendar from them as a Christmas present. They shipped it in a completely unsuitable and undersized box and needless to say, the calendar was an unusable mess when it arrived. They've not bothered to answer my emails

Edit: they have now responded, apologised for the delay and resent the item. They think the courier company (UPS) may have repackged the item. Looking at the label, that does appear possible.

I have purchased many things from them in the past with no problems. But I have preordered some items that were supposed to ship last month. I’ve heard nothing from them after multiple emails and trying to contact them on different social media platforms. So beware ordering from them. Might go great or you might be completely ignored.

They didn't send all my purchases and they don't respond to emails or chat.

Waste of money. Don't order from here!

I love their vibes. They have all cute stuffs from US/UK which means I just can buy and get them within 2 days or so without any annoying shipping problem.
It was my second time purchase, and I asked them If can they make my package to suitable size to letter box since my doorbell is not working currently. And they did it perfectly for me, even wrote this tiny note. They have such a personable customer care service! I'm totally satisfied with this shop and think If I need anything next time I would definetly shop here again!