I ordered a bike on 29th October. Did not have a reply until 9day after to say that is out of stock so I’ve emailed them back to say I won’t a full refund
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We have ordered a total of 4 x £1k e-bikes from this company. Two of the bikes we had a small issue with and requested support via their Customer Service email. To date, one week later, we have receiv... See more
Item was not dispatched in time, emails ignored, chat that takes you to a private WhatsApp - no reply either. I did not even want a very quick delivery but just wanted to make sure that item will be d... See more
I ordered a lamp and a smartwatch from this company. The lamp is fine but the smartwatch screen is ridiculously dim and cannot be read properly. Despite contacting the company about this, I have nev... See more
Company details
Information provided by various external sources
We are UK distributor of Xiaomi Ecosystem, Youpin and Intelligent appliances.
Contact info
United Kingdom
- aligo.uk
Hasn’t replied to negative reviews
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I ordered a bike on 29th October
I ordered a bike on 29th October. Did not have a reply until 9day after to say that is out of stock so I’ve emailed them back to say I won’t a full refund
Absolutely disgusted
Absolutely disgusted , placed an order for ebike , a few days later got mail sayin they needed £169 custom charges, I decided to cancel my order, , eventually refund was showing as pending on PayPal, a few days later they cancelled my refund, I’m owed £1035 from them & costomer service seems to be non-existing, this is second time iv bought from this site & it’s Tara iv had to write this coz my first order wend smoothly, if things change I will update this review, in the meantime… AVOID
Ordered an Amazfit equator which never…
Ordered an Amazfit equator which never charged and never had a functional Bluetooth - complete waste of money.
Though.....I got scared about the…
Though.....I got scared about the customer service response...awaited for the feedback.....
Eventually, I got the package and it was great.
The order was not fulfilled as not in…
The order was not fulfilled as not in stock, and refund was issued eventually but then failed, so still waiting for my money back. The customer service is shocking takes days to get a response
Delay with 0 customer support
Recently ordered a bezior bike it said it had 2 to 3 day delivery it has already been 2 days since the order was placed and we have contacted them via store message and email with no response about the delay
Parcel missing & Very bad customer service
I have not received my order and the customer service is non-existent
I placed my order 12 days ago and I still have not received it, even though the website indicated it would be delivered in 2-3 working days when I purchased it. I have sent the company several emails but nobody answered any of them. The website shows now that the order is fulfilled.
All I know is that there has been some activity with the delivery company, but the parcel seems to be missing and nobody tells me anything.
Very disappointing experience.
Product guaranteed 2-3 working days…
Product guaranteed 2-3 working days delivery. Emailed them countless times and heard nothing back. Absolutely useless worthless company. How can you run a business with no communication? Absolutely appalling. Do not buy from this worthless piece of **** company .
Great bike
Easy to order and really fast delivery.
Very happy with the bike, great for the price.
Terrible experience
Terrible experience. UPS. Are rubbish. Deliver when am at my work. Won’t give u at time , don’t do weekends don’t chap on my neighbours door. Still don’t have bike yet , having to get it delivered to my friends barber shop. Bin UPS and get a new delivery service. They are s… s… S…
Still not got the E BIKE where is it…
Still not got the E BIKE where is it please help??.
The bike was so easy to put together
The bike was so easy to put together, fast delivery, would recommend
Slightly slower delivery than expected…
Slightly slower delivery than expected but high quality item , all good thank you
Quick and easy purchase,hassle…
Quick and easy purchase,hassle free,just a shame didn't have the first model I originally ordered,why I gave a 4out of 5,rather than 5out of 5
Great price
Great price, Amazingly fast delivery. Only reason not 5 stars is I requested an invoice for my records and still waiting
I brought a scooter that should of took…
I brought a scooter that should of took 2/3 days to turn up with quick delivery and it wasn’t until day 5/6 when I contacted them they decided to take another 2 days to reply to inform me it wasn’t even in stock
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