Rating 0* How do I go about getting a full refund from YOUR SMILE DIRECT now seen to be known as Alignerly… I want my money back as they went into liquidation which left me with an unfinished te... See more
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See what reviewers are saying
Despite being clearly conned into paying £299 three weeks ago for my treatment, and having received no contact from them after making said payment (despite constant calls and emails). Today I received... See more
Read all the reviews on here before you even consider treatment. Alignerly is owned by the same guy Graham Byrne who has left hundreds of customers at your smile direct out of pocket and now having to... See more
DO NOT USE them or any of their sister companies, SCAM ARTISTS. They were formerly Your smile direct which went into liquidation and by the sounds of it have left hundreds, if not thousands of peop... See more
Company details
Information provided by various external sources
Clinical Aligner Treatment with Your Dentist At Direct-To-Consumer Prices
Contact info
5 Fitzwilliam Square, D02 R744, Dublin, United States
- +353 1 485 4506
- support@alignerly.com
- alignerly.com
These guys were Your Smile Direct
These guys were Your Smile Direct, set up by the same guy. YSD went into liquidation Leaving thousands of customers with thousands of pounds lost and no way to receive a refund. All communication has been cut. Don’t trust as far as you can throw them!
AVOID SCAMMERS
Rebranded from your smile direct and basically left all customers in the lurch ! Just disappeared on us all without a word of warning ! How disgusting to do that to people.. some are in treatment and stuck now and will have to fork out more money to have teeth straightened! Some just paid and receiving NO TREATMENT THIEFTS
Would give 0 stars if I could
Would give 0 stars if I could. Do not bother, sort out your existing customers before. Honestly sickened by what all the existing customers are experiencing right now. Scammers
AVOID AT ALL COSTS!
This parasitical company is YourSmileDirect, but rebranded. How about you deal with your existing customers and stop trying to scam everyone?!
Disgraceful scammed out money stay away…
Disgraceful scammed out money stay away from this company it’s a cover up for your smile direct ego have left all clients high and dry and no response.
Stay clear
AVOID THESE PEOPLE
Awful, started my treatment in December 2019 and all was fine, now coming to the end of my treatment it seems my final set of aligners is purposefully off so I need refinements, took over a month to send out a kit and emails take weeks to respond to. No communication about their rebrand from yoursmiledirect/liquidation complete shambles. Don’t spend your money here there are countless others with the same offer. Can now no longer even access my treatment plan either. Save the money you may put into this and just do invisalign honestly you will be devastated by your dealings with these people.
Shocking customer service
You have taken over Your Smile Direct and not contacted your customers to explain what’s going on. This poor communication has caused a lot of worry and upset to hundreds of customers. Please reply to your emails, phone messages and social media comments.
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