Alicia J Diamonds Reviews 

43
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Alicia J Diamonds is a 5 * provider of bespoke jewellery. Alison’s attention to detail is excellent. Through every step of the process She listens carefully to the customers requirements and due to h... See more

Rated 5 out of 5 stars

I couldn't rate Alicia J Diamonds highly enough. Alison helped me design an engagement ring and was fantastic throughout the entire process! She helped me understand all there is to know about diamond... See more

Rated 5 out of 5 stars

I was referred to Alison, to create a special statement ring for my 50th birthday. After sharing many ideas, a 'mock ring' was created based on my brief. What a superb idea, it allowed me to we... See more

Company replied

Rated 5 out of 5 stars

Working with the Alicia J team was absolutley incredible. Alison in particular was not only a complete delight but really listened to everything we wanted when it came to rings. She is talented, c... See more

Company replied

Company details

  1. Jeweler
  2. Diamond Buyer
  3. Jewelry Designer
  4. Jewellery Manufacturer

Written by the company

Alicia J Diamonds is a bespoke jewellery brand that designs, sources and crafts stunning, bespoke diamond and gemstone jewellery. The difference is, we share our knowledge throughout the process, helping to guide every client to find the perfect piece of fine jewellery that they will cherish for a lifetime.


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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4.8

All reviews

(43)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

A really professional, welcoming and secure experience with a great personal touch

I asked the Team at Alicia J to create a pave set diamond heart pendant & necklace for a very special birthday surprise present for my Wife.

After some design discussions and a really nicely put together presentation of ideas, I opted to ask for a piece from the website, to be made bespoke with added diamonds.

To my relief, nothing was a problem, it was a great experience and all enquires where well managed, handled quickly and the team went above and beyond to create a beautiful sentimental piece of bespoke jewellery.

The extra touches like being delivered by hand, the expert insurance valuation and the packaging really made it special.

My young daughter commented that the piece was very 'Diamondy', and indeed, it truly glistened. The quality really exceeded my expectations.

Thank you to all at Alicia J

9 November 2022
Unprompted review
Rated 5 out of 5 stars

A ‘me treat’ …….

Alison has extensive knowledge of diamonds and precious stones; she takes the time to truly understand exactly what you are looking for, understanding your budget and sourcing the perfect stone. She and her team are passionate for delivering an exceptionally high client experience from the very start, to the delivery of your amazing piece of jewellery.
My purchase was very much a ‘me treat’ after a challenging and difficult few years, following the loss of my mother and a divorce. A very special experience, and I simply cannot recommend Alicia J Diamonds highly enough.

21 September 2022
Unprompted review
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Reply from Alicia J Diamonds

Fabulous to work with you Tracy and so happy that we were able to help you create your bespoke 'me treat'.

Rated 5 out of 5 stars

Returning Customer - more than pleased!

I am a returning customer for my wife and was more than pleased with both purchases! Stunning diamond necklace and earrings. Great customer service and insightful consulting when choosing the present! Can only recommend their services!

7 April 2022
Unprompted review
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Reply from Alicia J Diamonds

A real pleasure to work with you again.

Rated 5 out of 5 stars

Resetting my old diamonds...

What can I say about the amazing experience that I have just had with Alicia J Diamonds.

I have had a diamond ring for years sitting in a drawer getting dusty that I simply just didn't love! I told Alison about the ring and she said, let us see what we can do with it.

Well! I felt like a princess the way the team looked after me the whole service, the storyboard with suggested images, the speed at which they turned my old 'unloved' diamonds into my now most comfortable and much loved diamond ring which quite simply I don't want to take off my finger :-)

Thank you to the whole of the Alicia J team I am now a super fan! ....Now I have my eye on one of their gorgeous bold rings ;-)

16 September 2022
Rated 5 out of 5 stars

Bespoke wedding rings and personal service. 5 STARS!

We could not recommend Alison enough. Alison supported myself and my husband to design our wedding rings. Right from the moment we met her at our home we knew we were in good hands. Working with Alison was seamless, she really gets to know you and is open to any designs you have In mind. She is also great at recommending what may not work. Being a true artisan in her craft you really feel in good hands. We learned a lot about the diamonds she sourced and the setting of them in our rings. Such a flawless experience from beginning to end. We could not recommend Alison enough.

10 September 2022
Unprompted review
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Reply from Alicia J Diamonds

That's lovely to read Jenna, wishing you and Jack a lifetime of happiness (and diamonds!) xx

Rated 5 out of 5 stars

Blown away by the level of support and end product

I heard great things about Alison and Alicia J Diamonds from my close friend, and I was not disappointed with my experience - in fact, I was blown away by the end result and the level of support I received along the way.

Alison and the team talked me through the entire process of securing the perfect engagement ring for my (now) fiance. They were so helpful in helping me understand the various designs of rings and diamonds - which can be quite a daunting process if, like me, you haven't had any experience in this area. Alison even went the extra mile to add customisation to the ring in the form of adding our birthstones, which was a unique and meaningful touch. I was so pleased with the engagement ring and my fiance hasn't stopped showing it to everyone she can.

Thank you Alison & team for all of your help. I couldn't recommend them enough!

31 August 2022
Rated 5 out of 5 stars

You made my dream come true!

I loved the whole process, Rachel was so helpful, understanding and made everything from design to delivery an enjoyable experience. Nothing was a hassle down to the delivery, making sure my now fiancée suspected nothing.

The ring is stunning, I was blown away when I opened the box and hid it out of sight for a whole week before I proposed at the Shard. I kept checking on it everyday just to admire the beauty of it, so tastefully done with a beautiful finish. Made extra special when I proposed knowing there is no other ring out there like this one.

Thank you Rachel for making the beginning of my forever fairytale a reality.

Highly recommend this company and Rachel.

4 April 2022
Unprompted review
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Reply from Alicia J Diamonds

What a privilege to work with you and help make your proposal so memorable.

Rated 5 out of 5 stars

The most beautiful diamonds and…

The most beautiful diamonds and exceptional service. Very very happy.

We had my engagement ring hand crafted by Alicia J. The diamond is so sparkly I can’t stop looking at it! We gave the team pictures of the ring I liked and they made it happen, my diamond was personally sourced from Dubai and the band designed to my spec. The quality is exquisite and honestly beats anything I’d seen from the wider known luxury brands.

What makes Alicia J so wonderful (aside from the amazing gemstones) is the personal service from Alison and the team. The ring was hand delivered, I then had follow up appointments (at my home address) for resizing and then for scoping my wedding ring. I was made to feel like a VIP!

Everybody comments on the beauty of my engagement and wedding ring and are amazed at how the two rings fit so neatly together.

My next piece will certainly be an Alicia J, bring on my eternity ring and perhaps a little gem stone treat to myself for working so hard this year. I recommend to all.

25 March 2022
Unprompted review
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Reply from Alicia J Diamonds

Thank you so much for your words. A pleasure to work with you and we hope to see you again in the future.

Rated 5 out of 5 stars

I absolutely love my Bold ring

I absolutely love my Bold ring! The mission behind the collection truly resonates with me, and the mission I have started through FemPeak is to encourage women to think big and shape the future of humanity in business and technology. Every time I wear the ring I'm reminded of the journey we are all on together as women in leadership.

16 March 2022
Unprompted review
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Reply from Alicia J Diamonds

The perfect statement ring for a #bossbabe like you. xx

Rated 5 out of 5 stars

It was fantastic working with Alicia J

It was fantastic working with Alicia J, they were incredibly helpful throughout the whole process. The ring is beautifully personal with perfect, flawless stones, it is truly one of kind!

11 March 2022
Unprompted review
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Reply from Alicia J Diamonds

A pleasure to work with you and create Your One!

Rated 5 out of 5 stars

A wonderful experience

A wonderful experience. Alison was incredibly supportive and knowledgeable in helping me to create the perfect necklace! Would highly recommend

8 March 2022
Unprompted review
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Reply from Alicia J Diamonds

Thank you so much, so pleased to have worked with you on this.

Rated 5 out of 5 stars

Beautiful rings, couldn't be happier

Alison from Alicia J helped me design a copy of my engagement ring and I couldn’t be happier. She spent as much time as needed to ensure it was right and fitted well. Any adjustment was never to much trouble. My now husband and I were so happy with the final result we decided to put an order in for our wedding rings. My engagement ring and wedding band just fitted perfectly. I wouldn't choose anyone else when it comes to wedding rings. I loved how personal and relaxed it felt. I still love looking at my rings, just beautiful, couldn't recommend enough.

7 March 2022
Unprompted review
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Reply from Alicia J Diamonds

Great to read. Wishing you both so much love and happiness for the future x

Rated 5 out of 5 stars

Replacing A Diamond Necklace

I used Alicia J to replace a diamond necklace that was stolen, Alicia J came up with a design that complimented the earings and actually looked far better. They communicated with me the whole time and personally hand delivered the necklace. The cost of the necklace for the quality received was excellent and I would be happy to recommend Alicia J. Great communication, great product and excellent service.

7 March 2022
Unprompted review
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Reply from Alicia J Diamonds

A pleasure and hopefully we get to work with you under better circumstances next time x

Rated 5 out of 5 stars

I could not recommend Alison anymore

I could not recommend Alison anymore ! I was completely clueless with regards to diamonds and had a lot to learn. Alison was very informative and discussed everything I needed to know in making the right decision on purchasing my partners engagement ring. The service was completely bespoke and this enabled me to design a ring that I felt my partner would love and to put my own stamp on it, whilst Alison ensured the quality of the diamond was maximised for the budget. I got the ring size wrong, this was taken away and amended in a number of days with no issues, Grace even collected it and Alison dropped it to our house! My partner absolutely loved the ring and we are both over the moon with the quality - thank you Alison! For anyone debating if they should purchase their ring from Alicia J or another, I would highly recommend Alison/Alicia J!

10 February 2022
Unprompted review
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Reply from Alicia J Diamonds

A lovely review, thank you for sharing that. Appreciated x

Rated 5 out of 5 stars

Absolutely amazing - highly recommend!

Absolutely amazing - highly recommend!
Alison went above and beyond with her customer service and attention to detail with my engagement ring. She worked with me (for hours!) to find out my ring preferences, created 4 model rings in the styles I liked to see what I preferred and then created my perfect ring from this. An amazing service and I have already highly recommended her to all of my friends. I could not thank her enough!

22 October 2021
Unprompted review
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Reply from Alicia J Diamonds

Happy to spend the hours with you on this to achieve a timeless piece. x

Rated 5 out of 5 stars

I had the absolute BEST experience with…

I had the absolute BEST experience with Alison and her team, a real diamond experience. She brought me along on the journey of my beautiful ring and it far exceeded my expectations. Such a beautiful ring I get to call mine. Thank you!

15 September 2021
Unprompted review
Rated 5 out of 5 stars

great experience, very professional

I commissioned Alicia J to make a pair of one-carat diamond studs for my beautiful wife. She loves wearing them. What I loved was the process of designing and buying them. I don’t have any experience of diamonds but I was made to feel confident throughout, with your extraordinary product consultation, amazing diamond knowledge and help in creating this special gift.

11 August 2021
Unprompted review
Rated 5 out of 5 stars

5* Company. Can't recommend enough!

Alison was so helpful right from the start. I had a particular idea in mind when choosing a ring and she was listened to and offered her advice. Right from start to finish she was always in touch and responded so quickly whenever I got in touch with her. Brilliant service and lovely people! We're both very happy with the end result.

28 June 2021
Unprompted review
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Reply from Alicia J Diamonds

A treat to work with you to find the perfect ring.

Rated 5 out of 5 stars

If I could give a 6* rating I would!

I cannot recommend Alicia J Diamonds enough, they made what I thought was going to be a stressful process a really enjoyable one. Right from the outset Alison was really helpful and guided me through the design process, she completely understood my brief and the ring we designed and delivered exceeded all expectations.

18 June 2021
Unprompted review
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Reply from Alicia J Diamonds

We aim to please! What a fabulous review. Thank you!

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