AliaDent Dental Clinic Reviews 98

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and welcoming attitude, noting that interactions felt personal and supportive. The service is frequently described as excellent, with many appreciating the clear explanations, gentle procedures, and overall smooth user experience. People often mention feeling comfortable and well-cared for throughout their treatment. However, some customers were dissatisfied with the quality of the work, specifically mentioning issues with zirconium crowns that did not fit properly, causing pain and functional problems. These reviewers also felt that the pros and cons of treatments were not fully explained, leading to disappointment and a lack of satisfaction with the final results.

What people talk about most

Staff

Reviewers consistently mention positive feedback about the staff. Customers frequently praise the... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the professional,... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting a strong sense of... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers express high satisfaction, praising the... See more

User experience

Consumers find the user experience to be positive. Many reviewers express gratitude for the comfortable and... See more

Based on these reviews

Rated 5 out of 5 stars

everyting was clear from the very start ✨ the receptionist explained what would happen in a friendly way and the dentist repeated the steps in simple language so i never felt lost. the treatment itsel... See more

Rated 5 out of 5 stars

i walked in nervous thinking the worst i almost canceld my appointment because i was so worried about the pain but the team welcomed me with big smiles and it instantly felt different... See more

Rated 5 out of 5 stars

I would like to sincerely thank the entire team at Aliadent Clinic, especially the doctor, the nurse, and Emirhan. Emirhan did an excellent job organising everything for us. He’s very efficient w... See more

Rated 5 out of 5 stars

i dreaded the whole thing thinking id be in pain but nope not at all. the process was smooth and clear, and mr ahmett was amazing through every step he kept reassuring me while his t... See more


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dental Implants Periodontist
  5. Dentist
  6. Denture Care Center

Written by the company

We are based in Istanbul/Turkey, since 1992 and we provide entire dentistry services in the fields of maxillofacial surgery, implantology, orthodontics, aesthetic dentistry, pediatric dentistry, root canal treatment, and periodontology with experts in one's field. In addition, we combine aesthetic dentistry with technical applications in International Standards and offer solutions that are an art in their essence.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

98 reviews

5-star
4-star
3-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Special Thanks to Emirhan and the Team

I would like to sincerely thank the entire team at Aliadent Clinic, especially the doctor, the nurse, and Emirhan.

Emirhan did an excellent job organising everything for us. He’s very efficient with patients, and his professionalism and friendly personality truly stand out.

I really appreciate how supportive and helpful he has been throughout the process. It made our experience much easier and more comfortable, and I’m very grateful

12 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently had my zirconia crowns done…

I recently had my zirconia crowns done at Aliadent, and I couldn’t be happier with my experience.

From the very beginning, Gary, my patient representative in the UK, made the whole process so easy. We started my consultation via WhatsApp, and he was extremely helpful, informative, and reassuring, which gave me the confidence to go ahead.

Thank you to Dr. Elman Kaleagasi he was absolutely amazing. So calm, professional, and reassuring throughout the entire process. He made me feel at ease and confident every step of the way.

A big thank you as well to my guest relations officers, Emirhan and Dermet, who were incredibly supportive and attentive from start to finish. They were always there to guide me and answer any questions I had.

Special thanks to Mr Hussein too he was so kind, helpful, and genuinely supportive, making sure everything went smoothly for me. Especially when my stay was extended, I was really taken care of, which meant a lot and made the whole experience even more comfortable.

Overall, the care, professionalism, and aftercare I received were outstanding. I truly felt looked after every step of the way. I would highly recommend Aliadent to anyone considering dental treatment abroad.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently had a full mouth dental…

I recently had a full mouth dental implant procedure at AliaDent on 2026 and I am incredibly happy with the results. The team was professional, attentive, and caring from the first consultation to the final fitting. A special thank you to Miss Pinar, Dr Elmen and Miss Mona who was able take on this difficult task with professionalism and expertise. The clinic staff were very polite and welcoming, clinic itself is modern, and they made me feel very comfortable throughout the process.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

THE BEST SERVICE AND TREATMENT I EVER…

THE BEST SERVICE AND TREATMENT I EVER HAD IN MY LIFE.SUGENT AYSA DEAL MY CASE LIKE AN ANGEL.
MRS MONA ASSIST ME ALL THE TIME REGARDING THE HOLE TREATMENT AND ACOMODATION ,VIP TRANSFAR WITH CARE LIKE A FAMILY MEMBER.
ALITTEL BIT HIRE PRICE BUT WORTHY.
I WILL DO MORE TREATMENT IN COMMING DAYS.WILL SUGGEST ALL MAY FRIENDS FOR TREATMENT HERE.
SPECIALLY BIG THANKS TO MRS MONA GREAT PERSON 👍

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Very professional service everybody is…

Very professional service everybody is so good and they are always asking us about what we need. I am so happy with doctors, and patient relation coordinator emirhan, he was so happy and energetic. He is always helping us. Thank you for everything, keep going on like this.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

We chose Aliadent after an open day in…

We chose Aliadent after an open day in the UK where we found all information given very informative and very reassuring, meeting face to face with the patient co-ordinator and dentist. I chose to have a full mouth of crowns and my mother is having a full mouth restoration, bone grafts, sinus implants and jaw implants with full mouth of teeth on a second visit. From that moment the whole process was simple and fuss free. I travelled with my mother to Istanbul and we was collected from the airport and taken to our hotel. The hotel was nice but as two women on our own we did feel a little bit isolated away from the main areas. This did ground us and we only stayed in the hotel room for a week, which was a bit boring. We had B&B but the breakfast options were not good so we never ate there. We luckily took food so we could eat in our room and the hotel did offer to get us food delivered. We addressed this with the team and they took it all on board and assured us that we will be able to stay in a different hotel on our return visit. We were taken to and from our appointments every day by friendly drivers. The clinic staff were all very friendly and made us feel very calm and safe. They explained everything in detail and answered all our questions. I especially want to thank my doctor, Elman, he was such a perfectionist and spent a lot of time on my final teeth, making sure they were just right. He advised me of style and colour and got it spot on. I am thrilled! Also, a big thank you to Demet, she looked after us and explained everything in detail. She addressed our concerns and kept us calm. One concern she helped with was that my mother and I were supposed to have our treatments in separate clinics on the same day and we didnt want to be spilt up and travel about on our own and Demet changed it all for us and kept us together. We were able to be with each other all the time. This meant so much to us. Everyone was so lovely and I cannot thank everyone enough xx

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Mona at Aliadent

Mona at Aliadent was incredibly caring and supportive. She made the whole experience so much easier—I truly don’t think I could’ve done it without her. So grateful ❤️

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed – Do Not Recommend

My experience with Alia Dent was a huge disappointment. I made a big mistake trusting the owner Ali Akbıçak and the surgeon Ahmet Bayrakçıoğlu, and I am not satisfied at all. There was not enough detailed information given about the implant treatment, the procedures, and the total costs before the treatment. Also, the pros and cons of the treatment should have been fully explained both before and after the procedure, but no information was provided simply, I was told you will get used to it.

Some of the issues discussed at the beginning progressed differently during the process, which created serious doubts about trust. In my opinion, the main priority in healthcare should not be making money, but patient health and correct treatment.

I especially recommend that people coming from abroad consult at least two or three other specialists and discuss all details clearly before making a decision.
Even one star is too much for Alia Dent. I definitely do not recommend it.

14 March 2026
Unprompted review
AliaDent Dental Clinic logo

Reply from AliaDent Dental Clinic

Thank you for sharing your feedback with us. At Aliadent, we have been providing dental care services for over 30 years, delivering treatment to our international patients in accordance with widely accepted clinical standards.

We are sorry to hear that you feel disappointed with your experience. Your treatment process was carefully followed by our medical team. The procedure was initiated after obtaining your informed consent and was completed with your approval at the end of the procedure.

Following the completion of your treatment, we invited you both verbally and in writing to attend follow-up appointments at our clinic in order to monitor your healing process and overall treatment outcome.

Patient health and satisfaction are always our priority. For this reason, we remain ready to assist you at any time to reassess your situation and to provide any necessary follow-up examinations related to your treatment.

If you contact our patient representatives, we will be happy to review your concerns together and assist you in arranging an appointment for further evaluation.

We wish you healthy days ahead.

Rated 5 out of 5 stars

I know how that sounds

I know how that sounds, trust me. I had a cleaning and check up. The chair had a massage function,weirdly awesome. They gave me these cool sunglasses so the light wasnt blinding. 🙂The hygienist put on this ambient/chill music playlist and just worked quietly, telling me what she was doing in a soft voice. It was so methodical and calm that I almost dozed off. At one point she found a potential spot to watch and the dentist came in, looked, and said "nothing urgent, just keep an eye on it at your next visit in 6 months." No pressure, no upselling. I walked out feeling like I'd had a mini spa treatment, not a dental appointment. My shoulders werent up by my ears. Never thought I'd say a dentist was relaxing, but here I am saying it.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

My implant story coming from the UK alone👍

Alright, this is long but if youre researching like I was, you need details. I flew from London to Istanbul solo for 3 implants. Was I terrified? Yes. The internet is full of horror stories. But AliAdent's coordinator, Maya, answered like 100 of my emails before I even booked my flight. When I arrived, the driver was there, the clinic was modern but not intimidating. The consultation was an HOUR long. dr elman drew diagrams, showed me models, answered my "what if" questions. The day of surgery, I was a wreck. But the anesthetist was joking with me, and next thing I knew I was waking up. Recovery room with a blanket, someone checking my vitals constantly. The pain after was...manageable. Like, I took the meds and watched Netflix. The critical bit? I wish the dietary advice for the first week was a bit more detailed i lived on soup but got bored fast. Maybe a recipe sheet would help. BUT, that's my only tiny critique. 😁 The follow up calls, the check ups, the fact the dentist gave me his WhatsApp for emergencies...it felt like a partnership. Now, 6 months later, I have my permanent teeth. They feel rock solid. I eat apples. I smile in photos without thinking. Was it a leap of faith? Absolutely. Was it worth it? For the quality, care, and price, without a doubt. I'd do it again, just pack more soup varieties.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

From "omg this pain" to "wait

From "omg this pain" to "wait, its over?" A whole journey
I have to write this because last week I was in literal tears from a throbbing tooth, googling emergency clinics at 2am. I called aliadent first thing crying and the lady on the phone was so calm and got me in that afternoon. I walked in a mess, braced for the worst pain imaginable. The waiting area was quiet and smelt nice not like chemicals which was a surprise. The dentist took one look and knew what it was an absess he said. He explained it super clearly, showed me the xray and said he could drain it and start a root canal right then to stop the pain. I was so scared but he was so patient. AND HE WAS RIGHT. The moment he gave the local anesthetic the relief started, and the procedure itself was...weirdly fine? I felt pressure but zero pain. He kept talking me through it. Afterwards, the agony that had taken over my life was just GONE. I almost cried again from relief. They gave me printed instructions and a number to call anytime. This wasn't just a fix; it felt like being rescued. If you have severe pain, dont wait, just go here. 👏

26 January 2026
Unprompted review
Rated 1 out of 5 stars

They delete the bad comments

Dont trust them all I know is they manage all these reviews,they deleted the bad comments,this site name is TRUSTpilot ,i dont TRUST this site and this company

6 December 2025
Unprompted review
AliaDent Dental Clinic logo

Reply from AliaDent Dental Clinic

Dear Sandra Thompson,

Thank you for sharing your opinion.

We would like to clarify that Aliadent does not have the ability to delete or manage reviews on Trustpilot, as it is an independent platform where all feedback is handled in accordance with their own policies.

We value transparency and honest feedback, and we take all patient experiences seriously—both positive and negative. Our goal is always to provide high-quality care and continuously improve our services based on patient feedback.

If you have personally experienced any issues with our clinic, we would sincerely appreciate the opportunity to review your concerns and assist you directly. Please feel free to contact our patient relations team so we can better understand and address your situation.

Kind regards,
Aliadent Dental Clinic

Rated 5 out of 5 stars

i was nervous before arriving but the…

i was nervous before arriving but the warm welcome and kind words helped a lot right
when i stepped in someone greeted me with a smile and that broke some of the tension the
waiting area had magazines soft music and it didnt feel like a typical cold clinic the dentist then
explained the treatment in simple words and kept checking if i was fine the whole way treatment
went much better than i expected no pain no rushing and i felt like i was actually being listened
to after the treatment they gave me written aftercare steps and later on someone from the team
called to ask if i was doing okay that support really made me feel like i was more than just
another patient it was realy caring .

28 November 2025
Unprompted review
Rated 4 out of 5 stars

cant believe im saying this but i…

cant believe im saying this but i actualy enjoyed going to the dentist 😅i was nervous
at first but the receptionist smiled and made me feel welcome, then the dental assistant cracked
a joke and I started to relax. The dentist was patient, explained things in a simple way, and kept
asking if I was okay during the treatment. I didn’t feel any pain, which was a huge relief. What
made it even better was how they called me the next day to see if I was fine. That little follow-up
showed me they truly care. For once in my life, I walked out of a dentist office with a smile on
my face and no fear about going back 😅

24 November 2025
Unprompted review
Rated 5 out of 5 stars

i dreaded the whole thing thinking id…

i dreaded the whole thing thinking id be in pain but nope not at all. the process was
smooth and clear, and mr ahmett was amazing through every step he kept reassuring me while
his team stayed in touch even after the procedure. they called me two days later just to see how
i was feeling which honestly felt very special. by the fourth day i was already eating normally
again and later that week i could bite into food like nothing happend. i never expected to have
this kind of profeshionalism mixed with real kindness from a dental clinic but mr ahmet and his
team delivered exactly that no pain no stress just results and care… how can i say thank you :)
teskurler

21 November 2025
Unprompted review

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