Alharam Travel Reviews 4,362

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting their ability to secure suitable packages and manage bookings efficiently. Many people appreciate the excellent service, noting that their holidays were well-organized, smooth, and stress-free, making their travel experiences enjoyable and hassle-free. However, some customers also noted issues with the booking process and customer service. A few people reported arriving at their destination to find no hotel booking in their name, leading to significant stress and inconvenience. There were also mentions of slow responses, conflicting information from different agents, and a lack of flexibility with transfer times, which caused dissatisfaction for a minority of reviewers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of staff... See more

Booking process

Consumers find the booking process to be ambiguous, with experiences varying widely. Many reviewers praise... See more

Holidays

Customers had positive experiences with holidays, particularly Umrah trips. Many reviewers praised the... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise specific agents like Khurram... See more

Based on these reviews

Rated 5 out of 5 stars

Alhumdullillah me and my family have completed our 2 Umras and also went to Medina and it wouldn’t have been possible without sister Sumera as my flight was cancelled due to the war in Iran but sister... See more

Company replied

Rated 5 out of 5 stars

It was a Great experience with Fahad. He guided through everything every step of the traveling and booking hotels transport. He took extra pain in making sure we get the right options. Fahad will... See more

Company replied

Rated 5 out of 5 stars

From the moment I reached out to the minute it was booked, Manahil has been so helpful in sorting out our Umrah package. We were given discount on airline tickets and she gave us the best prices for t... See more

Company replied

Rated 5 out of 5 stars

I highly recommend AlHaram Travel. They gave me a very good deal and made the whole booking process easy and stress-free. The team was professional, helpful, and always ready to answer my questions.... See more

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Rated 5 out of 5 stars

We had a few issues with our booking initially, but Kiran Murtaza handled everything professionally and efficiently. She stayed on top of the situation and managed to sort all the problems out smoot... See more

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Rated 5 out of 5 stars

Amazing smooth umrah. Taxi was ready soon as we landed. Very comfortable large car on the way to Makkah. Seamless and quick contact and responses from everyone that made the umrah easy and absolutely... See more

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Rated 5 out of 5 stars

Asalamu'alaikum I want to start off by saying thank you to Fahad for his assistance with finding and customising my umrah package. I did want specific hotels for Makkah and Madinah and dates. He... See more

Company replied

Rated 5 out of 5 stars

We used Al Haram travels in April 2025 and had a brilliant experience. We have now booked another trip via Al haram for March 2026 and honestly as always Iqra Hassan has been such a pleasure to hel... See more

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Rated 5 out of 5 stars

Omar was really helpful in booking our Umrah and I highly recommend him. Omar booked the flights, ground transfers and hotels. Al-haram Omar also sorted out our visas. In sha Allah will book agai... See more

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Rated 5 out of 5 stars

Amazing service from sister Menahil! She was so patient with me, answered all my questions and helped me find an Umrah package that suited my budget perfectly. She made the whole process really easy a... See more

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Rated 5 out of 5 stars

Amazed with the patience of Menahil who was the sister who helped me book our first family umrah ( in sha Allah). With this company Alharam Travel. She was very informative about the package’s that w... See more

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Rated 5 out of 5 stars

I have just come back from an ummrah trip Alhamdulillah, booked yet again with Al haram travel through brother bux and all I can say is wow. Bux never fails to keep an efficient process from start to... See more

Company replied

Rated 5 out of 5 stars

Really want to thank sister Fatima for her professionalism and knowledge in providing me details and booking my upcoming Umrah in March 2026 with my wife. She had searched various flights and hotels a... See more

Company replied

Rated 5 out of 5 stars

Amazing Travel agency. I am using them for umrah since 2018. Kiran Murtaza is like my family person. Always give me the best price. What ever hotel I ask she try to provide me at lowest price. Alhamdu... See more

Company replied

Rated 5 out of 5 stars

Booked a last minute umrah trip and brother Fahad helped me at throughout the entire process to get the best deal and make sure my trip went smoothly. Would definitely book with them again

Company replied

Rated 5 out of 5 stars

Sumera is a wonderful sales associate. I decided to surprise my parents and book them umrah, not going to lie I was very scared and hesitant as I have never booked with an agency before, nor have I ev... See more

Company replied

Rated 5 out of 5 stars

aslamalaykum. Spoke to Sumera as we wanted to plan our Umrah trip. She guided us through the flight options hotels and logistics of the trip. Very helpful and on point would definitely be coming back... See more

Company replied

Rated 5 out of 5 stars

Omar organised our Umrah trip for me and my family, and the overall service was excellent. Everything was handled professionally, from well-chosen flights to smooth transfers and comfortable hotel sel... See more

Company replied

Rated 5 out of 5 stars

Everything was wonderful from the moment I contacted them until I received my order, thank God. They were cooperative, respectful, and trustworthy. I'd like to thank Mr. Omar; he's a very respectful p... See more

Company replied

Rated 5 out of 5 stars

We made a Umrah booking as Usual we booked with Kurum Shezad. This is the 3rd time we have been booking with Kurum without any hassle. He was polite and very helpful and gave us the best service.

Company replied

Rated 5 out of 5 stars

We had an excellent experience with Nadia Maria during our recent trip to Bangladesh. She was extremely helpful from start to finish, always available whenever I needed assistance, and genuinely w... See more

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Rated 5 out of 5 stars

This company has given me a very satisfactory experience they have provided my visas very efficiently and quickly and also provided me with hotel vouchers I am leaving in a months time and the company... See more

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Rated 5 out of 5 stars

I can’t recommend this travel agency highly enough! Fahad was truly exceptional — incredibly helpful, knowledgeable, and patient throughout the entire process. Honestly, this was the best customer ser... See more

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Rated 5 out of 5 stars

I would like to say a massive THANK to Kiran Murtaza for being able to find me an amazing Umra package. She has been so professional and knowledgeable in finding this package and was also a very p... See more

Company replied

Rated 5 out of 5 stars

I always book with Alharam travel as sister Kiran Murtaza is always there to assist and help with the best quotes for me and my family. She is very professional and polite when dealing with request. S... See more

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Rated 5 out of 5 stars

Umrah package in Ramadan 2026. Very good and smooth process umrah visa and hotel and transport everything it’s very good price and very helpful saif is very good communication and fast reply we are h... See more

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Rated 5 out of 5 stars

Amazing umrah package and Ibrar who took care of us was amazing. His professionalism, patience and helpful manner was absolutely next to none! This was my second time booking with this company and bot... See more

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Rated 5 out of 5 stars

My elderly mother missed her flight for her Umrah and Kiran was absolutely fantastic in rearranging everything - throughout the course of the day, flights and travel for my mother got sorted with con... See more

Company replied

Rated 5 out of 5 stars

I recently traveled for Umrah with Al Haram Travel, and my experience was excellent from start to finish. Brother Khurram Shahzad and his team handled everything very professionally. There were no... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Omar. This was our fourth booking with Omar. All my family was pleased and thanked him. Very good company and service. Looking forward to my next Umrah Alhamdulliah.

Company replied

Rated 5 out of 5 stars

"Dear omar, I just wanted to say a big thank you! I’ve booked my flights with you so many times, and every single experience has been smooth and wonderful. You always make everything so easy, stress-f... See more

Company replied

Rated 5 out of 5 stars

For the Umrah I contacted with Alharam Travel and spoke with Menhil. She understands what kind of service I’m looking for my family to do Umrah and she provided better package with my budget. Alhamdul... See more

Company replied

Rated 5 out of 5 stars

Excellent service. 5* Brother Ibrar was very helpful and extremely patient whilst making us a tailor made Umrah Package. Would definitely recommend Alharam Travel. Most of my relatives have also book... See more

Company replied

Rated 5 out of 5 stars

I really liked the service of your travel company. You arranged a very good Umrah package for me. I will definitely contact you again in the future. JzakAllah fahad brother

Company replied

Rated 5 out of 5 stars

I booked Umrah through Al haram travel. Iqra was my agent and she was great, she was quick to respond to any queries I had and was friendly and helpful. She made the whole experience super easy and... See more

Company replied

Rated 5 out of 5 stars

I would like to commend Kiran Murtaza from Al Haram Travel for her outstanding customer service. She went above and beyond in resolving all aspects of our Umrah travel and successfully handling the e-... See more

Company replied

Rated 1 out of 5 stars

Bad service I paid a deposit and I was only asking if there was price different in the package as they are raising their prices Within 24 hoursPrice changes up to 500 pounds It is their duty... See more

Rated 5 out of 5 stars

I recently booked my travel through Alharam Travels, and I would like to share how positive my experience was. From start to finish, the entire process was handled very professionally by Iqra Has... See more

Company replied

Rated 5 out of 5 stars

Want to sincerely thank Nadia for booking our trips. Thankyou for bringing us the best deals and planning our trip accordingly to our need. In sha Allah will be in touch again.

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Alharam Travel and I would highly recommend their services. Khurram Shahzad provided outstanding support when arranging my dad’s travel from London to Pakistan... See more

Company replied

Rated 5 out of 5 stars

My experience with Alharam Travel was outstanding. I discussed my Umrah package with Ibrar, and his support exceeded all expectations. He is extremely professional, friendly, and genuinely care about... See more

Company replied

Rated 5 out of 5 stars

My family made a umrah package with Kurum shezad . We had made umrah package B4 with Kurum and again he was professional and good service he gave us . Everything was good with the package.

Company replied

Rated 5 out of 5 stars

The entire booking experience was efficient, seamless, and professionally handled. All details were communicated clearly, and Brother Fahad was very responsive and helpful whenever I had questions. T... See more

Company replied

Rated 5 out of 5 stars

Great service from Omar. We booked our second trip with him and had to make some changes re dates and hotels and Omar was more than helpful and sorted things. Looking forward to our upcoming trip and... See more

Company replied


Company details

  1. Travel Agency
  2. Tour Agency
  3. Tour Operator
  4. Tourist Attraction
  5. Travel Aggregator

Written by the company

Alharam Travel is a leading Travel service provider for, Hajj, Umrah and special Ramadan Tours to perform Holy Obligations. If you are looking for the most trustworthy sources for Holy Journey then you are on Right Spot. Alharam Travel is best Option for you to perform righteous duties of Islamic Obligation


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great trip

Great trip. Well organised well communicated very easy process and all as we expected and even better.
Iqra Hassan did a great job in organising and keeping us informed and staying in contact. Would highly recommend her and will book with her again.

6 April 2026
Unprompted review
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Reply from Alharam Travel

Thank you for your wonderful feedback. We're delighted to hear that your trip was well organised, clearly communicated, and even exceeded your expectations. It's great to know that Iqra Hassan provided excellent support by keeping you informed and staying in touch throughout. We truly appreciate your recommendation and look forward to assisting you again in the future.

Rated 5 out of 5 stars

It was a great experience with Alharam…

It was a great experience with Alharam travels Fahad put every possible effort to make sure to get us a good deal in terms of hotel,flight, ground transportation and everything. we peacefully performed our Umrah alhamdu lillah and Will definitely go again in sha Allah with this company.

19 March 2026
Unprompted review
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Reply from Alharam Travel

Thank you for your feedback. We're glad to hear that you had a great experience with Alharam Travels and that Fahad put in dedicated effort to secure good arrangements for your hotel, flights, and transportation. It's wonderful to know that you were able to perform your Umrah peacefully, and we truly appreciate your trust and look forward to serving you again in the future!

Rated 5 out of 5 stars

I had an excellent experience with one…

I had an excellent experience with one of the consultants at Al-haram Travel Agency he’s name is Fahad. As this was my first time planning a trip for Umrah, I had a lot of questions and uncertainties, but he was incredibly patient, understanding, and supportive throughout the entire process.

He spent a significant amount of time on the phone with me, guiding me step by step, reassuring me, and making sure I fully understood how everything would work. He really took the time to listen to my needs and concerns, especially regarding my budget, and helped me find the best possible options.

What truly stood out to me is how dedicated and attentive he was. He made sure nothing was overlooked and was always willing to go back and adjust things if I wasn’t fully satisfied. He tailored the experience to exactly what I wanted, which made me feel very comfortable and confident.

Overall, he is extremely kind, professional, and genuinely cares about his clients. I couldn’t have asked for better support for such an important journey.

Highly recommended!

14 April 2026
Unprompted review
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Reply from Alharam Travel

Thank you for sharing your experience. We're delighted to hear that Fahad provided such patient, supportive, and attentive guidance while helping you plan your first Umrah trip. It's great to know he took the time to understand your needs, worked within your budget, and ensured everything was tailored to your satisfaction. We truly appreciate your kind words and are glad he could make your journey planning comfortable and confident.

Rated 5 out of 5 stars

I want to commend Alharam Travel Staff…

I want to commend Alharam Travel Staff member Amna for her excellent service. She is patient, kind, and very understanding. If you need to book a flight, I recommend reaching out to Amna.

12 April 2026
Unprompted review
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Reply from Alharam Travel

Thank you so much for your kind feedback! We’re delighted to hear that Amna provided you with such patient, kind, and understanding service. It’s wonderful to know she made your booking experience smooth and positive. Your recommendation means a lot, and we truly appreciate your trust in Al haram Travel. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Omar bhai

I had an excellent experience with Alharam Travels, especially with Brother Omar. I was planning my journey to Saudi Arabia for Umrah, and he truly went above and beyond to make everything smooth and stress-free.

Brother Omar carefully listened to what I needed and put together the perfect package tailored exactly to my requirements. His professionalism, attention to detail, and genuine care made a huge difference.

I highly recommend Alharam Travels to anyone planning their Umrah. You’ll be in great hands!

25 December 2025
Unprompted review
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Reply from Alharam Travel

Thank you for your wonderful feedback! We’re delighted to hear that you had such an excellent experience with Al haram Travels, and we’ll be sure to share your kind words with Brother Omar. It’s great to know he took the time to understand your needs and create a package perfectly tailored for you, making your journey smooth and stress-free. Your recommendation means a lot to us, and we truly appreciate your trust!

Rated 5 out of 5 stars

Swift Booking within minutes

Fast and Smooth Experience in booking a family holiday with Mr Fahad. The best rates were given for the options we had in mind so the deal was finalized within minutes. Inshaallah, will plan all holidays from this Agency going forward.

11 April 2026
Unprompted review
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Reply from Alharam Travel

Thank you for your kind feedback! We’re delighted to hear you had a fast and smooth booking experience with Mr Fahad and that you were happy with the rates and options provided. It’s great to know everything was finalized so quickly and easily. We truly appreciate your trust and look forward to helping you plan many more holidays in the future!

Rated 5 out of 5 stars

You've earned my trust

I recently returned from Umrah. I had my tickets done by Omar from Alharam Travel. As I was travelling in the middle of the war in the Gulf, goes without saying the level of precarity that prevailed. Throughout this, however, Omar was in touch and made sure everything was in order. Our original airline cancelled their flights, followed by multiple schedule changes in the new flights. Omar was always on the job to update us and manage things through. Long and short, not only did we fly and arrive on the same date, Omar made sure that our timings and convenience of journey was maintained.
I wish to commend Omar and Alharam for their amazing service, integrity and commitment especially in the middle of a war situation. You've really earned my trust. Thank you!

24 March 2026
Unprompted review
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Reply from Alharam Travel

Thank you for sharing your experience and for your kind words. We’re truly glad to hear that Omar was able to support you throughout such a challenging and uncertain travel period, and that he kept you informed and assisted you with every change along the way. It’s wonderful to know you were able to travel smoothly despite the disruptions. We deeply appreciate your trust in Alharam Travel and your recognition of our commitment and service.

Rated 5 out of 5 stars

Excellent friendly staff especially…

Excellent friendly staff especially batool she is a great staff

30 March 2026
Unprompted review
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Reply from Alharam Travel

Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our friendly team, especially Batool. We truly appreciate your support and will make sure your kind words are shared with her.

Rated 5 out of 5 stars

It was a Great experience with Fahad.

It was a Great experience with Fahad.
He guided through everything every step of the traveling and booking hotels transport.
He took extra pain in making sure we get the right options.
Fahad will do anything to make it a great experience you may want from Umrah Trip.

24 March 2026
Unprompted review
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Reply from Alharam Travel

Thank you for your kind feedback! We’re delighted to hear you had a great experience with Fahad and that he guided you through every step of your Umrah journey, from bookings to hotels and transport. It’s wonderful to know he went the extra mile to ensure everything met your expectations. We truly appreciate your trust and support!

Rated 5 out of 5 stars

Alhumdullillah me and my family have…

Alhumdullillah me and my family have completed our 2 Umras and also went to Medina and it wouldn’t have been possible without sister Sumera as my flight was cancelled due to the war in Iran but sister Sumera managed to get us a direct flight although it was very costly but this was a test from Allah. My dream came true even after all the extra costs. Me and my family are very happy me as we had the best time of our life and was an impossible journey being possible.

25 March 2026
Unprompted review
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Reply from Alharam Travel

Alhamdulillah, we are truly grateful to hear that you and your family were able to complete your Umrah journey despite the unexpected challenges. It’s inspiring to know that, even after the flight cancellation, Sister Sumera went the extra mile to arrange an alternative so you could fulfill your dream. Your words mean a lot to us, and we’re honored to have played a part in such a meaningful and life-changing experience for you and your family. May Allah accept your Umrah and grant you many more blessed journeys.

Rated 5 out of 5 stars

Definitely recommend alharam travel…

Definitely recommend alharam travel especially Khurrum. We've been with this team for years now and can't complain!

12 March 2026
Unprompted review
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Reply from Alharam Travel

Thank you for your continued trust and support—we truly appreciate your loyalty over the years! It’s wonderful to hear that you’ve had consistently positive experiences, especially with Khurram. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Rated 1 out of 5 stars

Awful, terrible, do not recommend

I went last week
Communication and customer service is awful. When you ask them anything, the don’t have the answer or they ignore you totally. I was stuck with them cos they had all my money and I had to pay more money on top to get my tickets. They forced me to pay more. The lady named Menahil, her English is terrible and couldn’t explain things properly. Was on the phone for hours trying to sort out paperwork. If you don’t want stress and anxiety then please void this company. You rather pay a little extra somewhere else, at least you know you get a good service. Their prices are good to be true because they make up the money afterwards you are trapped in and have not much choice and you loose all your money. The hotel distance are also not accurate. Please do some homework before hand and don’t get into a mess like me. I regretted. Really bad service. I personally don’t recommend. Menahil also did the hotel paperwork wrong and I was forced to check out a day early. Unnecessary stress. Or I had to pay more for another day, the hotel had no other information to help me.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Returning from another umrah trip…

Returning from another umrah trip booked by Omar,
Excellent service, excellent details provided by Omar.
Will be looking for another booking soon. Anyone I recommend has been very happy.

20 March 2026
Unprompted review
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Reply from Alharam Travel

Thank you for your kind feedback! We're so pleased to hear that Omar provided excellent service and clear, detailed support for your Umrah trip. It’s wonderful to know that those you’ve recommended have also had great experiences. We truly appreciate your trust and look forward to assisting you with your next booking!

Rated 5 out of 5 stars

Booked a last minute umrah trip

Booked a last minute umrah trip and brother Fahad helped me at throughout the entire process to get the best deal and make sure my trip went smoothly. Would definitely book with them again

31 March 2026
Unprompted review
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Reply from Alharam Travel

Thank you for your kind feedback! We’re so pleased to hear that Brother Fahad was able to support you throughout your last-minute Umrah booking and ensure everything went smoothly while securing the best deal. We truly appreciate your trust and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Umrah trip

Very happy with Alharam travels Ibrar has been so helpful from beginning to end it was my first time going to umrah and turned out excellent I will be booking with him again Inshaallah the service is excellent and also very fast response

30 March 2026
Unprompted review
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Reply from Alharam Travel

Thank you for your wonderful feedback! We’re delighted to hear that your first Umrah experience went so well and that Ibrar provided helpful, responsive, and excellent service from start to finish. We truly appreciate your trust and look forward to assisting you again!

Rated 5 out of 5 stars

Good company

I highly recommend AlHaram Travel. They gave me a very good deal and made the whole booking process easy and stress-free. The team was professional, helpful, and always ready to answer my questions. Thanks to Kuram Shezad for all his assistance. He is very good at his job and made everything smooth and hassle free I will like to approach him again for my needs. In Sha Allah.

I really appreciated their support in finding a package that suited my budget, and everything was handled smoothly. Overall, I had a great experience and would definitely use their services again in the future. Thank you for the excellent service!

1 April 2026
Unprompted review
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Reply from Alharam Travel

Thank you for your kind recommendation. We’re delighted to hear that you had a smooth and stress-free experience with AlHaram Travel. It’s great to know that Kuram Shezad was able to assist you so effectively and help find a package that suited your budget. Your appreciation of our team’s professionalism and support means a lot to us. We truly value your trust and look forward to serving you again in the future!

Rated 5 out of 5 stars

We made a Umrah booking as Usual we…

We made a Umrah booking as Usual we booked with Kurum Shezad. This is the 3rd time we have been booking with Kurum without any hassle. He was polite and very helpful and gave us the best service.

1 April 2026
Unprompted review
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Reply from Alharam Travel

Thank you for your continued trust in us! We’re delighted to hear that Kurum Shezad provided you with excellent, hassle-free service once again. Your loyalty means a lot, and we truly appreciate your kind words about his helpful and polite support. We look forward to serving you again for your future journeys.

Rated 5 out of 5 stars

Fantastic support for our family Umrah

Booking Umrah can be a big task, but Sumera at Al Haram Travel has made it a breeze. She’s been in constant contact to ensure our family gets the best possible package. Her professionalism and helpful attitude have been amazing. We haven't departed yet, but I already feel we're in great hands. Can’t wait to share more after we return!

2 April 2026
Unprompted review
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Reply from Alharam Travel

Thank you for your kind feedback! We’re so glad to hear that Sumera has made your Umrah planning smooth and stress-free. Your trust means a lot to us, and we’re committed to ensuring you have a comfortable and memorable journey. We look forward to hearing about your experience after your return—wishing you and your family a blessed and peaceful Umrah!

Rated 5 out of 5 stars

From the moment I reached out to the…

From the moment I reached out to the minute it was booked, Manahil has been so helpful in sorting out our Umrah package. We were given discount on airline tickets and she gave us the best prices for the Umrah hotels. Everything was sorted out in like a day. I’m so grateful that we got in contact with them. Alhamdullilah, May Allah grant them so much success in this business ❤️

31 March 2026
Unprompted review
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Reply from Alharam Travel

Thank you so much for your kind words! We’re really happy to hear that Manahil was able to assist you efficiently and provide the best deals for your Umrah package. Your satisfaction means a lot to us. May Allah accept your Umrah and bless you abundantly—we truly appreciate your trust and duas.

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