Alexatravel 

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Rated 5 out of 5 stars

I would like to recommend this company from when l first called them has l had to add another person to my booking Morris was fantastic he could do enough for me. He talked me threw everything lovely... See more

Rated 5 out of 5 stars

I spoke with Mark Williams regarding my upcoming trip; he was very professional despite my bad connection. He chatted with me on WhatsApp and was so extremely helpful. I was able to achieve my aim tod... See more

Rated 5 out of 5 stars

I had a very good experience. James was really good in his attitude. He made me feel calm when I was very anxious. James took time to understand the situation I was in. He was very patient with me..... See more

Rated 5 out of 5 stars

Problem solver thanks Mr Paul much appreciated with all his patience and calls and help despite all the hiccup from the last trip, Mr Paul finally solved all my problem. Alexas travel is genuine and... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Alexatravel.co.uk is a United Kingdom-based Travel Agency that specializes in offering a wide range of travel products and services through its online platform. With a focus on providing a seamless customer experience, our website serves as a comprehensive 'one-stop shop', granting customers access to specially curated airfares and an array of luxury hotel accommodations. We are dedicated to catering to the discerning traveller, ensuring top-notch flights from the UK to various destinations worldwide.


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All reviews

(492)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Traveling

The service was exceptional, and the trip exceeded our expectations. We highly recommend this agency to anyone planning a trip.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Jaspreet Kaur

I had very good experience. I spoke with nick about my tickets. He talked very nice and polite. He helped me very well. Highly recommended. Thank you for your help nick ..

7 July 2025
Unprompted review
Alexatravel logo

Reply from Alexatravel

We are delighted to hear that your flight booking experience with us was exemplary. Miss Nick's dedication to providing outstanding service is truly commendable and reflects our team’s commitment to excellence. Your continued support is greatly valued, and we are eager to incorporate your feedback to further enhance our services.

Should you need any assistance with future travel services, accommodations, or holiday arrangements, please feel free to contact us. We remain devoted to offering you exceptional deals and superior service.
Warm regards,

The Alexa Travel UK Team

Rated 5 out of 5 stars

I had a very amazing experience and will recommend this company to everyone,

I had a very good experience. James was really good in his attitude. He made me feel calm when I was very anxious. James took time to understand the situation I was in. He was very patient with me.. He kept on ringing me at different times to make sure that I am okay until the end of the journey. Financially low but the company helped me to get the flight.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

WORTH IT.

Ben, oh ben... This man is brilliant, an expectational communicator, a paragon in his field. I would highly recommend him as your best travel agent. AlexaTravel is worth all your time.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Ash Johnson – A True Travel Professional

I recently had the pleasure of working with Ash Johnson at Alexa Travel, and I genuinely couldn’t be more satisfied with the experience. From the very first conversation, Ash displayed an exceptional level of professionalism, attention to detail, and a calm, helpful demeanor that made the entire booking process smooth and stress-free.

Ash went above and beyond to accommodate my specific travel needs, showing remarkable patience and flexibility, especially when I had to make changes to my itinerary. He handled everything with great care and always kept me informed at each step. His communication was prompt, clear, and honest, which gave me full confidence in the process.

What really stood out was how Ash treated my concerns as if they were his own. He didn't just provide a service—he genuinely cared about making sure everything was perfect. That kind of customer service is rare these days and truly appreciated.

Thanks to Ash’s expertise, everything went off without a hitch—from booking to travel support. It’s clear he takes pride in what he does, and it reflects in every interaction.

I highly recommend Alexa Travel and especially Ash Johnson to anyone looking for reliable, professional, and friendly travel assistance. I will definitely be using their services again in the future.

Thank you, Ash, for your outstanding support!

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if it was an…

Would give zero stars if it was an option.
Scam company , tried to rip me off!

PLEASE SEE MESSAGE FROM TRUSTPILOTABOUT THEIR POSITIVE REVIEWS
We’ve detected that this company may be asking for reviews in a way that Trustpilot doesn’t support. This can lead to bias and compromise the reliability of reviews.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

I spoke with Mark Williams regarding my…

I spoke with Mark Williams regarding my upcoming trip; he was very professional despite my bad connection. He chatted with me on WhatsApp and was so extremely helpful. I was able to achieve my aim today and I would gladly recommend his services to my friends and family.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Nice service

They worked with me very nicely and I reply like how good the service is thanks you specially the guy morris worked with me very patiently ❤️😊

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Use Alexa Travel

We have had the most awful experience with Alexa Travel who deceived us into buying airline upgrades which Qatar airlines does not provide. It has taken us 18 months of aggravation and hours of wasted time on phone calls with Alexa Travel. They repeatedly promised a partial refund which has never happened despite continual empty promises that they would resolve the matter. We have finally been reimbursed by our credit card company by invoking Section 75 of the consumer credit act 1974. Do NOT use Alexa Travel.

4 June 2025
Unprompted review

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