Alexander Hudson Estates Reviews 141

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Awfull! Sent wrong offer to seller and turned the 106 property in a hat draw by asking 16 people to view the property when the price is fixed and no offer can be submitted above so turned into a lotte... See more

Company replied

Rated 5 out of 5 stars

Alex and his team are always on the ball. Lovely photos of the house and screening of potential tenants resulted in an interest of 15 sets of people. They keep in touch, gleen feedback and Alex hims... See more

Rated 5 out of 5 stars

We cannot say enough about how fantastic Alexander Hudson Estates is. Everyone we spoke to was so kind, friendly and professional. Our main contact, Lindsey, went above and beyond to help get our sale... See more

Company replied

Rated 5 out of 5 stars

We sold our house in February and completed ion 12th May. Alex Hudson and all staff were particularly supportive and helpful with negotiations within the chain and between solicitors. Any issues (as... See more

Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

Since moving to Newcastle in 2010, Alexander Hudson has developed a love for the North East, its people and their property. Ever since then he has specialised in residential sales, student and professional lettings as well as property management of some of the region’s finest properties and most detailed transactions. My vision is to develop Alexander Hudson Estates into a recognisable and respected household brand, one house at a time, without ever loosing focus of the things that matter most, Honesty, Integrity & Commitment.


Contact info

3.7

Average

TrustScore 3.5 out of 5

141 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Awfull

Awfull! Sent wrong offer to seller and turned the 106 property in a hat draw by asking 16 people to view the property when the price is fixed and no offer can be submitted above so turned into a lottery very distressing

27 April 2026
Unprompted review
Alexander Hudson Estates logo

Reply from Alexander Hudson Estates

Michael, I'm sorry you missed out.

As always we've taken our clients instruction and have accepted an offer from who they believe to be the 'right buyer' for them and their personal circumstances.

Alexander Hudson

Rated 2 out of 5 stars

Everything was going right

Everything was going right, until vendor pulled out of deal 2 days before contract exchange date. After that, we've been struggling to even get on a call with our property agent at Alexander Hudson, they've left us alone and are providing no further information, neither are suggesting any more properties.

We're now stuck with an expiring mortgage, a £1200+ Solicitor Invoices, £520+ Conveyancing bill and a property agent who won't take our call and neither call back. Horrible service.

25 January 2026
Unprompted review
Alexander Hudson Estates logo

Reply from Alexander Hudson Estates

Sandeep,

Thank you for getting in touch. Please can I ask you to contact my office as I dont believe the above to be correct and possibly misunderstood. Alexander Hudson

Rated 5 out of 5 stars

Alexander Hudson Estate Agents provided…

Alexander Hudson Estate Agents provided exceptional service when selling our home. No issue was ever too big, and their team was consistently attentive to every detail throughout the process. Their professionalism, communication, and genuine care made the entire experience smooth and stress-free. Highly recommended!

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Six weeks without a washing machine

Six weeks without a washing machine. No contingency plans in place to deal with a lengthy ongoing issue. 75 rental properties on their books but no facility to replace temporarily until sorted. Expected better but I guess the transient student population have zero long term revenue stream post graduation.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

I had a faulty central heating control…

I had a faulty central heating control unit upstairs, which meant we had no heating at a bad time of the year. Heather and their team walked me through how to remove the control unit from the wall, and it simply needed batteries fitting.
We now have lovely warm radiators upstairs, thanks to the immediate attention given to my call.

Thank you Heather/team.
ALWAYS quick to respond to anything we call about.
From Paul & Sai in Wideopen, Tyne & Wear.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, our personal estate agent was great to handover our case when she went on leave. We felt very well cared for and would thoroughly recommend to our friends and family.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Communication was fantastic from start to finish. The whole team were great and always answered any questions we had.

26 June 2024
Unprompted review
Rated 4 out of 5 stars

Lindsey was amazing...

Selling our house took longer than anticipated, but Lindsey's dedication and support were unwavering throughout the process. She was always available to answer questions, guide us through each step, and provided the reassurance we needed to stay committed. We truly appreciate her efforts.

One area for improvement: While Lindsey was fantastic, we were disappointed that Alexander, the business owner, didn't personally reach out after our initial agreement, as requested. A direct line of communication with the owner would have been ideal given some of the difficulties further down the chain.

Overall, Lindsey's professionalism and support made a significant difference in our experience. We wouldn't hesitate to recommend her services.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

My fiancé and I couldn't ask for…

My fiancé and I couldn't ask for anything more from Alexander Hudson. They have been amazing since the beginning of our house hunt, so supportive regarding any questions and queries. We are very grateful for all of the help and support, they have made buying our first home a dream come true. I would definitely recommend if you are looking to buy or sell to go with Alexander Hudson Estates.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Alexander Hudson…

Couldn’t recommend Alexander Hudson enough the whole team are brilliant from the day we decided to put our house on the market right until we sold it. Special shout out to Ema who was amazing keeping in touch and keeping us up to date on progress.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Estate Agents

I couldn't ask for anything more from Alexander Hudson. The entire team are fantastic and would always be there to support any queries. From start to finish i felt i never had to push the team for an update as they constantly kept me in the loop about any viewings, offers etc.

I would highly recommend if you are looking to sell to go with Alexander Hudson, i will be sure to use them again when needed.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

I Highly recommend selling your…

I Highly recommend selling your property through Alexander Hudson estates, especially if you live within the NE12 postcode! Alex, Ema and the team are very knowledgeable and offer a first class service.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Really great so far!

From viewing to our offer being accepted it took 3 days.
We are just at the beginning of our process but so far Ema has been super helpful and quick with responses and I can’t fault these guys so far!

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful service

I’m a first time buyer and I found my property through Alexander Hudson. They were really informative at the viewings, quick to respond to emails and overall really helpful :)

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

From the initial appraisal to completion the firm performed in a very professional manor.
All staff were very pleasant to deal with and kept me up to date in what was a protracted sale.
I would have no hesitation in using them again.

30 January 2024
Unprompted review

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