Stay far away from using Alexander Flooring
Stay far away from using Alexander Flooring. They will waste days and hours by not showing up after they confirm and change appointments and don't call to tell you they aren't showing up. Then, they will send a guy (Brandon) to "measure" the floor and give you a price quote. Of course, that quote is meaningless because once you approve the price quote, they then ask you to purchase ALL of the materials and supplies, and then also find a way to increase the price again on you. Oh, and once you purchase more supplies at Floor and Decor (also a scam), they will then tell you you get more or to exchange it for something else after they approved it. Evelyn was the "project manager" who also lied to me several times.
This is a shady way to do business and borderline fraud. I paid two deposits to have my floors and tiles installed by them and they failed miserably. This was a referral from Floor and Decor's Installation Made Easy. Do not use this company ever! It's a scam.
I am a real person that lives in Ladera Ranch/Misson Viejo, CA. I will respond to anyone here with my receipts and questions regarding this terrible experience.








