Alexander Castle Reviews 23

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Came well packaged and beautifully boxed. The locket itself perfect and designed wonderfully. My mum loves it and has a surprising nice weight to it. Very happy and would buy more pieces from Alexande... See more

Company replied

Rated 5 out of 5 stars

This company delivered A 9ct gold st christopher with chain, however, I realised that the chain length was short, entirely my fault. Contacted them, they let me exchange the 18" to 20" at little cos... See more

Rated 1 out of 5 stars

Really odd experience with this company. I ordered some jewelry through their website, smooth transaction, money out of my account, delivery date was set and got an invoice and verification. Several... See more

Company replied

Rated 4 out of 5 stars

The birthday present I ordered was accepted on your website but then I was messaged to say it was out of stock. I telephoned and Richard Alexander promptly resolved the issue and made arrangements to... See more

Company details

Written by the company

Alexander Castle is a UK based jewellery shop selling gold and silver jewellery. We sell necklaces, earrings, brooches, lockets, St Christopher's, crosses and crucifixes in traditional, Celtic and Mackintosh styles which are great for Christmas, a birthday, mothers day as well as Christenings and First Communion.


Contact info

4.1

Great

TrustScore 4 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You will not be Disappointed

Alexander Castle are great guys to Deal with they go the extra mile and sum very pleasant and polite very competitive prices they would be hard to beat fast delivery beautiful presentation box many thanks new customer
Ricky

11 June 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look