While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
About Alensa Eesti
Information provided by various external sources
Alati parimad hinnad
Alensa osutab soovi saavutada madalamaid kontaktläätsede hindu Eestis. Kasutajad saavad teha hinnapakkumisi, kuni teistel veebipoedel pakkumine on kehtiv.
Tasuta kohaletoimetamine tellimustele alates 30€
Tasuta kohaletoimetamine tellimustele alates 30€ ning tasub ainult 1.99€ teistele tellimustele. Saadetiste vöötkood on lisatud kõigile tellimustele ning saadetis jõuab klientideni tavaliselt viie tööpäeva jooksul.
Kiire kättesaamine
Tänu meie ulatuslikule laole (umbes 500.000 kontaktläätsete pakke) saame 97% laekunud tellimustest koheselt teele saata. Me teostame umbes 70.000 tellimust iga kuu.
Kingitused tellimustele alates 60 €
Vali endale kasulik kingitus tellimustele alates 60 €. Kingitused alati muutuvad.
Alensa.ee
Contact info
Estonia
- info@alensa.ee
- alensa.ee
4.6
Excellent
18 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Fast delivery to Estonia and good…
Fast delivery to Estonia and good prices.
10 December 2025
Unprompted review
Very good service
Very good service, fast delivery time. Plus as a bonus they suggest gift options:)
11 August 2025
Unprompted review
Everything is great
I’ve been using Alensa to buy my contact lenses and solutions for a while now. I’ve got no complaints—prices are fair, much better than in Estonian optical shops; quality of the lenses has always been great for me, and delivery is quick. I have no problem recommending this site, my experience is good.
1 July 2024
Unprompted review
Unbelievably fast and pleasant service
Unbelievably fast and pleasant service! 10 points :)
7 February 2024
Unprompted review
Reply from Alensa Eesti
Thank you so much! We're thrilled to hear that you found our service unbelievably fast and pleasant. Your feedback means a lot to us!
Surprisingly good price and fuzz free, fast delivery was a bonus
Really good price for contact lenses. Was unsure about this company as never ordered before, but fast delivery, no fuzz.
Agree with some other customer that if the price remains, will order again.
13 January 2024
Unprompted review
Reply from Alensa Eesti
We're glad you found our prices competitive and that you had a smooth experience with fast delivery. Thank you for giving us a chance, and we look forward to serving you again in the future!
Systane Ultra eyedrops order
Ordered Systane Ultra eyedrops (3 packages) for the second time now. Prices are unbeatable, expiry dates have been 1-1,5 years in the future so very reasonable. Haven't ordered any other products from their website but will be a return customer if the prices for eyedrops remain at great levels.
6 January 2024
Unprompted review
Reply from Alensa Eesti
Thank you for choosing us again for your Systane Ultra eyedrops! We greatly appreciate your loyalty and are thrilled to hear that our good prices and reasonable expiry dates have met your expectations. We understand the importance of delivering high-quality products with extended shelf life, and we're delighted to have earned your trust. We look forward to your future orders and we promise to maintain the great levels of pricing that you value.☺️✅
Malle
I ordered 5 times here and I'm very satisfied. Best prices, quick delivery. Good quality of contact lenses.
20 June 2023
Unprompted review
Reply from Alensa Eesti
Dear Malle, we really appreciate your kind words! Our team always puts in their best effort and we're so glad to have you as our valued client. 😊
Beware of "about to expire" products
Update #2. Short: Thanks for the refund! I got it.
Got contacted with them by email on 17th Jan. Requested a shipping label to return items.
19th Jan - got a shipping label and sent it back next day 20th Jan.
3rd Feb - got a refund to my card.
Overall. Thanks for the return. But you need to work on your response time. The response time is very slow.
+ My review was not published on their website until I told about it on Trustpilot.
+ Now when I am checking - the product is delisted from website, but can be accessed by direct link - so they potentially hide products with bad review.
Therefore I cannot give full 5 stars. I am in between 3 and 4. 3.5 is more fair score. But since Trustpilot does not support fractional score I will leave it as 3.
---
Update: I got contacted with them. They agreed to exchange eye drops with much better expiry date. I asked for a return shipping label to their address - they ignoring me for 2 days already.
And I also left the review on their website, but it is only visible to me. When I am logged in - it is visible to me, and when I am logged out - it's hidden. So they are using very bad practice of hiding the bad experience their customers had. The review was left around a week ago, so even moderation should have happened during that time. They just don't want to show the bad reviews on their webpage.
---
They are selling left overs and old batches. I bought 3 packs of eye drops on January 3rd, 2023 and each of them is same expiry date - July 2023.
When I bought this eye drops on April 18th, 2022 - they also had same expiry date - July 2023.
Eye drops are meant for usage of 6 months. I expected it to be at least a year advanced expiry date. Next time will definitely buy from other place. This place is cheap because of compromises they have.
3 January 2023
Unprompted review
Reply from Alensa Eesti
Dear Nick,
Thank you for sharing your feedback with us. We are sorry that you are not satisfied with your purchase. We only sell full-value products with current expiry dates. So if you plan to stock up, you can mention to us in the comments what expiry dates you would be happy with. We always respect the wishes of the customer. Unfortunately we did not have information on this topic. Please contact our customer service to exchange your products.
Thank you for the update. We have looked into this matter. Our customer service always tries to respond to messages as quickly as possible, we apologise that it sometimes takes a while longer. We have seen that the courier we ordered has already picked up the parcel. It's great that customer service was able to help you. We would also like to mention that we do not hide any reviews. As you can see, we value every review and we work on them. Sometimes it just takes us a while longer to moderate a page. If you want to ask something, remember that our customer service is waiting to help you.
Trustworthy Shop
Good prices, quick delivery. Good quality of contact lenses. In case of any troubles, Alensa Eesti is helpful& reachable via email.
I ordered 3 times here, very satisfied.
4 November 2021
Unprompted review
Great and easy shopping experience
Great and easy shopping experience
Good prices, very fast delivery, awesome company
1 August 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.