It was a pleasure working with the company. Alex answered all of our questions about the Ajax System and delivered everything on time. The final security system works great and offers a lot of functio... See more
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What can I say, if I could give 10 star I would. Alex's communication on first enquiry, excellent. The estimate was well done and thought through. Time scale of getting work done, perfect. Alex left u... See more
Company replied
The best ever! Very patient and informative communications via emails before I decided to go for ALDeals! Very professional and gentlement service for building a secure and safe home! I've the securit... See more
Company replied
I ordered the Ajax Hub 1 from ALDeals and the whole process was flawless. Payment was made through PayPal which always gives you that extra layer of security, I was given a tracking number for the... See more
Company replied
Company details
Written by the company
ALD Security specialise in the supply, installation and maintenance of: - AJAX Wireless and Fibra Security Burglar Alarm Systems - Hikvision, Safire, UniFi, Paxton, Reolink CCTV Cameras and NVR Systems - Hikvision, Safire, Akuvox, Paxton Video Intercom Systems - Anviz and Paxton Biometric Access Control and Time and Attendance Systems - UniFi, Cisco, Aruba, Ruckus, Cambium Indoor and Outdoor Wi-Fi - Mikrotik, Ubiquiti, Cambium, Siklu PtP/PtMP Wireless Links - Data and Network Cabinets - Savant, Control 4, Crestron, Ajax Home Automation Systems
Contact info
Unit 1 Kingsmill Business Park, KT1 3GZ, Kingston upon Thames, United Kingdom
- info@aldsecurity.co.uk
- aldsecurity.co.uk
Great service & support
Great service & support. Alex was very customer friendly and helpful. Highly recommend using these guys.
26 October 2020
Reply from ALD Security Ltd
Thank you so much for leaving your review about your experience with us! ✨
We’re so happy that we were able to provide you with great customer service!
If we can help any further then please do get back in touch 😊
Take care and we hope you enjoy the rest of your day!
Ordered Ajax starter kit 1
Ordered Ajax starter kit 1 from this company and my package arrived in the time stated it was well packed will definitely order from this company again the alarm was easy to set up and was running in 30 mins thanks barry ⭐️⭐️⭐️⭐️⭐️
26 October 2020
Reply from ALD Security Ltd
Barry, thanks for your time and the 5 stars. We're delighted that you've had an awesome experience!
Super Happy customer
Super Happy customer.
I've order from Denmark on a Tuesday. Got package 6 days later on a monday.
Only needed to swap the plug on the Hub to get it working in DK 😁
Great prices on Ajax kits. 💪
Great service on chat 🦸
Great delivery time 😍
Sincerely
Thomas from Denmark
6 October 2020
Unprompted review
Reply from ALD Security Ltd
Hi Thomas! Thanks so much for taking the time to leave us a review. We’re thrilled that you’re so happy with our service. If you need any more support then we’re here on the phone, live chat or email. Thanks again!
Ordered part 9 days ago and nothing…
Ordered part 9 days ago and nothing arrived, tracking says hasn’t been Dispatched then I’m asked for a review 😂
Wouldn’t order from here again! Lucky the part wasn’t needed for a job!
22 August 2020
Unprompted review
Reply from ALD Security Ltd
Hi Dan, thank you for taking the time to leave us some feedback, we use this feedback to continuously make improvements where we can. I am sorry to hear of the difficulties you were having with delivery service, this is not the experience I expect any of our customers to have.
Your package has been dispatched on a next day after order placed and full tracking is provided on our website, but courier company has let us down with delayed delivery. I can assure you this will be investigated.
Once again please accept our sincere apologies and we hope you will give us another try in the near future.
Reply from ALD Security Ltd
Thanks so much for your review and trust, we're thankful for amazing customers like you.
The ALDeals Team
Great customer service
Great customer service. Products arrived quickly. Would definitely recommend to others
8 July 2020
Unprompted review
Reply from ALD Security Ltd
I really appreciate you taking the time to share your feedback and being so open with us.
Thanks for your trust, we're thankful for amazing customers like you.
The ALDeals Team
Great company that I would highly recommend for your alarm system.
I couldn't be more pleased with ALDeals, from start to the present day they have offered an efficient, friendly service. I recently had Ajax Security System installed and I couldn't feel more secure in our home. I love the fact that I get alerts to my phone whenever the alarm is turned on/off, Internet / power goes off or in case fire alarm sensor is activated. Because this is a Smart system it doesn't stop with just alarm, the app has many features that can be added on. Quite handy that it works with Apple Watch, so I can arm /disarm my alarm on the go.
Being able to see the video streams from our cameras is big one for us - useful to have it all in one Ajax app. Also being a wireless system is great as no mess to install and we can take it with us if we move the house. Overall it is very user friendly and we are in complete control of the system.
Would highly recommend Ajax system to anyone!
11 June 2020
Unprompted review
Reply from ALD Security Ltd
Thanks so much for your review. It's truly great to hear you're happy and have had a great experience! We're here to help in every way we can, so please don't hesitate to get in touch.
Fast and correct delivery
10 June 2020
Unprompted review
Reply from ALD Security Ltd
Hi Dennis, thank you very much for taking the time to leave us such a great review. We’re thrilled that you’re happy with our service.
Very helpful
Josie and Alex were very responsive and helpful in assisting me to get the best out of the NVR that I purchased from ALDeals. Thank you.
21 May 2020
Unprompted review
Reply from ALD Security Ltd
Hi Jan!
It's great to hear you have had brilliant support from our guys! We really appreciate the feedback.
Thanks!
The ALDeals Team
Great service
Great doing business with you. Not only quick service, also willing to assist and advice in every possible way.
Highly recommend.
13 May 2020
Unprompted review
Reply from ALD Security Ltd
Thanks Tomaz for taking your time to leave such an amazing review. We really love to hear your feedback. It really means a lot to us. We hope you have a lovely week.
The ALDeals Team
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