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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the quality of products, frequently finding items like vegetables, fruits, and even packaged goods to be rotten, moldy, or otherwise inedible shortly after purchase. Reviewers also reported issues with product packaging, such as broken containers and unusable bags, leading to wasted food and frustration. The staff and management were often described as unprofessional and unhelpful, with some instances of dismissiveness when customers sought assistance or reported problems. Conversely, a small portion of people felt satisfied with certain products, such as specific eye creams and coffee varieties, praising their quality and value. Some customers also noted that prices were generally good, and a few had positive interactions with helpful and professional employees.

What people talk about most

Product

Customers had ambiguous experiences with product quality, with many reviewers expressing dissatisfaction with... See more

Staff

Consumers find staff to be negative, with many reviewers reporting rude, unprofessional, and dismissive... See more

Quality

Users describe negative interactions with quality, with many reviewers consistently reporting a decline in... See more

Price

Clients share ambiguous opinions on price, with some reviewers expressing dissatisfaction due to being... See more

Location

Reviewers highlight ambiguous aspects of location, with some customers mentioning they were not aware of the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

My Honest Review of Aldi I used to really love shopping at Aldi, but lately I’ve noticed some disappointing changes. The quality of the vegetables has gone down — many times I find produce tha... See more

Rated 2 out of 5 stars

I recently purchased a bag of your washed and ready-to-eat spinach (3-cup bag). When I opened it and placed the contents into my sauté pan, I discovered several dead flying insects mixed in with the s... See more

Rated 2 out of 5 stars

Sadly, I used to love to shop at aldi since the time I lived in Germany, but lately they replaced certain staple items with cheaper ones (German roasted coffee, paper towels, toilet paper, etc) and to... See more

Rated 2 out of 5 stars

Seems like a majority of things that I buy at Aldis turns out to be poor quality. The Friendly Farms Low Fat cottage cheese was more like lumpy milk. Had to throw it away. Very limited selection and p... See more


2.0

Poor

TrustScore 2 out of 5

207 reviews

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1-star

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Rated 1 out of 5 stars

MAGGOTS CRAWLING IN BROCCOLI !!!

Purchased some broccoli today from my local store in Weeke (Winchester) only to cut it up and find maggots crawling around
This has completely put me off and I’m disgusted

28 June 2020
Unprompted review
Rated 2 out of 5 stars

Lax about safety again

I recently wrote Aldi about their cart sanitation procedure at the Apple Valley, MN location, and they corrected it. I commend them for that, but I noticed on my last visit, that the safety precautions have become lax again. This location is no longer placing purchased items back in the same cart the customer used to gather them, and they are once again requiring shoppers to handle coins to use their carts. I also observed an employee spraying the carts, presumably with a cleaning agent, but without even separating the individual carts. All the carts were pushed together so the cleaning agent couldn't possibly contact each individual cart. It seems, at this location, they are more concerned about the appearance of safety than actual safety for shoppers.

28 May 2020
Unprompted review
Rated 1 out of 5 stars

IN THE PAST ALDI WINE ONLINE HAS BEEN…

IN THE PAST ALDI WINE ONLINE HAS BEEN GOOD AND I HAVE AN ACCOUNT WITH THEM. THIS TIME HAS BEEN HORRENDOUS. ORDER
33806585 20TH MARCH. ONLY FIVE BOTTLES WERE DELIVERED IN THE SIXTH COMPARTMENT OF THE BOX WAS A ROLLED UP ALDI MAGAZINE. ONE MISSING BOTTLE! THE BOX HAD OBVIOUSLY BEEN TAMPERED WITH AND RESEALED. (I HAVE KEPT THE BOX) PHONED MANY TIMES KEPT WAITING 30 MINUTES CUT OFF. TRANSFERRED BETWEEN DEPARTMENTS WHILE I WAS SPEAKING. I REQUESTED THE MATTER BE LOOKED INTO, I WAS TOLD SOME ONE WOULD GET BACK TO ME WITHIN 48 HOURS NO ONE DID. TWO WEEKS LATER MORE PHONE CALLS TO THEM ONCE AGAIN MY CALL WAS TRANSFERRED WHILE I WAS IN THE MIDDLE OF A SENTENCE THE WHOLE EXPERIENCE HAS BEEN VERY UPSETTING. THEY NOW SAY THEY WILL REFUND ME FOR THE MISSING BOTTLE, I THINK THEY BELIEVE THAT'S GENEROUS!!

22 May 2020
Unprompted review
Rated 5 out of 5 stars

Top tier

In-store shopping experience is amazing. Employees here are astonishing. I recommend.

23 April 2020
Unprompted review
Rated 5 out of 5 stars

I CANT SAY ENOUGH GOOD THINGS!!

I have been doing Instacart shopping for others since onset of Covid -19. The Aldi’s on Olive Street near Highway 270 has been a favorite. 90% of staff is very helpful, while running their butts off stocking shelves. It is a small store with an amazing amount of grocery selection on hand. Their produce is always fresh and inexpensive. So many items are comparable to namebrand. And much cheaper. Even the name brands are much cheaper. I was new using Instacart, but the cashiers are super helpful and don’t rush you. During this these tough times it would make even more sense for you to try them first and save yourself a lot of money. If they don’t have something you want, THEN go to your regular grocery store. You do have to bag your own groceries, bags are seven cents. Carts are usually $ .25, refundable. That has been waived recently. But they have many free boxes you can put your groceries in at no charge. Kudos to these employees helping us, while putting their health at risk. Shop early in morning for best selection. When today’s stock is gone, you have to wait for tomorrow’s truck. Mary Inman St John, MO.

20 April 2020
Unprompted review
Rated 5 out of 5 stars

Good service

This stores price is amazing like it has a good environment for families and the service is good and they have great customer service and with everything going on they are still trying there best to keep safe there staff and customers

8 April 2020
Unprompted review
Rated 4 out of 5 stars

I love their Blue Ribbon VARIETY PACK …

I love their Blue Ribbon VARIETY PACK ice cream. But Zi don’t see it in the store any more. I love the organic fruits and vegetables selections. I love the family pack all natural chicken and ground beef. I love wild caught fish. I wish that they stop buying fish from China though

29 March 2020
Unprompted review
Rated 4 out of 5 stars

Aldi's = Amazing Value!!

I love this store! I love the prices, I love the food, and I love walking out of the store with a shopping cart full for about $100! It really makes it hard to shop anywhere else, after shopping here. I also love that it isn't a huge store. (I prefer a smaller grocery store anyway.) The only reason I didn't give it 5 stars is because you can't always find what your looking for or it may be out of stock the next time you visit. But other then that, I highly recommend if your on a budget, dont mind generic labels, and want to eat great tasting food! P.S. Their pizzas are amazing too!

21 November 2019
Unprompted review
Rated 5 out of 5 stars

Great prices; I love this store!

I have been in the location of Aldi for groceries once, and it's great! Just remember to use a quarter for your carts, and if you don't have a quarter, just use the top of your house key! Bring some bags to put your items in; Aldi is based in Germany, and the German culture frowns upon paper and plastic bags. The prices are wonderful as well! I will go to Aldi again!

6 November 2019
Unprompted review
Show reviews in all languages. (207 reviews)

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