Their AirPods case feels sturdy and honestly looks just as great as advertised. However, be prepared to get bombarbed by unnecessary mails after ordering. A little installation manual would’ve been ni... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
If you're looking for something unique, this is it. Alcanside really nailed the balance between a high-end look and everyday durability. The material gives you a great grip, making the phone feel secu... See more
Company replied
First off the website was easy to manage, shipping came with a tracking number and arrived by a reputable logistic's company here in Canada so there was no damage to product or packaging. Even the pac... See more
Company replied
I really like this iPhone case. It looks great, feels premium in the hand, and is very slim while still offering good protection. The fit is snug and the overall finish is excellent. Just a small... See more
Company replied
Company details
Written by the company
Alcanside is one of the world's leading designer iPhone case brands and is internationally known for the essence of luxury style, with casual designs.
Contact info
Logistiekweg 4, 7007 CJ , Doetinchem, Netherlands
- contact@alcanside.com
- alcanside.com
4.0
Great
3K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Five stars
Five stars! Great piece if you are looking for a high end case
14 January 2026
Unprompted review
Reply from Alcanside
Dear Gustav,
Thank you for your 5-star review. We’re glad to hear you see our case as a high-end product and truly appreciate your feedback.
Best regards,
Rafael Alves
Alcanside Team
The best quality product totally…
The best quality product totally impressed
14 January 2026
Unprompted review
Reply from Alcanside
Dear Sambrit,
Thank you for your review. We’re very happy to hear that the product impressed you and that you’re satisfied with the quality.
Best regards,
Rafael Alves
Alcanside Team
Super quality!
12 January 2026
Unprompted review
Reply from Alcanside
Dear Paolo,
Thank you for your feedback! We’re glad to hear you’re happy with the quality of our product.
Best regards,
Rafael Alves
Alcanside Team
Didnt get an order
Didnt get an order, they say find a courier in your country to get refund for order I didnt get! Worst experience!
13 January 2026
Unprompted review
Reply from Alcanside
Dear Viktorija,
Thank you for taking the time to share your detailed feedback. We’re sorry to hear that part of your order did not reached you.
We would still appreciate the opportunity to review your case in more detail and see if there is anything further we can clarify or assist with.
Please feel free to contact me directly at rafael.alves@alcanside.com
so I can personally look into this matter with you.
Best regards,
Rafael Alves
Alcanside Team
Poor overpriced quality
Eventually I did receive the 2 AirPod cases I ordered, the grey one was ok (although still expensive for what it is). The orange is very poorly made… the colour is NOTHING like the pictures (it’s a shame I can’t provide photos), they state of course there can be a variance but the actual item colour looks cheap compared to the pictures. The standard Apple charger does not comfortably fit in the charging hole and gets forced out over a short period of time, and the top and bottom sections line up poorly. My assumption is that I received a rushed batch bearing in mind the out of stock emails I received after ordering… perhaps other batches are better.
Alcanside paid a % refund back, but wanted me to pay for a full return.
These products are not worth the money, and the company is not professional. I’d still avoid.
1 January 2026
Unprompted review
Reply from Alcanside
Dear Chris,
Thank you for taking the time to share your detailed feedback. We’re sorry to hear that part of your order did not meet your expectations, particularly regarding color consistency, fit, and overall finish.
We would still appreciate the opportunity to review your case in more detail and see if there is anything further we can clarify or assist with.
Please feel free to contact me directly at rafael.alves@alcanside.com
so I can personally look into this matter with you.
Best regards,
Rafael Alves
Alcanside Team
Great customer support
Great customer support, good looking product, bought the iphone 14 pro case
12 January 2026
Unprompted review
Reply from Alcanside
Dear Simon,
Thank you for your great review. We’re very happy to hear that you’re satisfied with both the customer support and the look of your iPhone 14 Pro case.
We truly appreciate your feedback.
Best regards,
Rafael Alves
Alcanside Team
Weak spots and not satisfied with service
Bad quality because it has weak spots, and service unfortunately not so well after telling the customer service my experience.
12 January 2026
Unprompted review
Reply from Alcanside
Dear Thom,
Thank you for your feedback. We’re sorry to hear that you were not satisfied with the product quality and your experience with our service.
This is certainly not the standard we aim for, and we would appreciate the opportunity to review your case properly. Please contact rafael.alves@alcanside.com
so I can personally look into this and see how we can assist you further.
Best regards,
Rafael Alves
Alcanside Team
I’m extremely satisfied with these…
I’m extremely satisfied with these Alcanside covers. The quality is outstanding — the material feels premium, durable, and well-crafted, with great attention to detail. They fit perfectly and instantly give a refined, elegant look. You can really tell they’re made to last. Highly recommended for anyone looking for high-quality covers that combine style and reliability.
10 January 2026
Unprompted review
Reply from Alcanside
Dear Luca,
Thank you for your great review. We’re very pleased to hear that you’re satisfied with the quality, fit, and refined look of our covers. Your recommendation means a lot to us.
Best regards,
Rafael Alves
Alcanside Team
About phone case
This phone case uses the leather mentioned above, delivering a rich texture that makes you want to touch it constantly. Taking my phone out of my pocket every time is a pleasure. 😊
10 January 2026
Unprompted review
Reply from Alcanside
Dear Customer,
Thank you very much for your kind review. We’re delighted to hear that you enjoy the texture and feel of the case and that using your phone has become an even more pleasant experience.
Your feedback truly means a lot to us.
Best regards,
Rafael Alves
Alcanside Team
fantastic products
I wanted to take a moment to share my positive experience with your products. I've had the pleasure of using covers for my iPhone, iPad, and AirPods, and I must say, I am extremely happy with them!
The durability of these covers is remarkable. They provide robust protection for my devices, which gives me peace of mind knowing that they are well-guarded against any potential damage. Not only are they strong, but they also have a delightful texture that makes holding my devices an enjoyable experience.
Without any hesitation, I can say that I recommend your products 100%. They have exceeded my expectations in both quality and feel.
Thank you for creating such fantastic products!
1 January 2026
Unprompted review
Reply from Alcanside
Dear Ivan,
Thank you very much for your wonderful review. We’re delighted to hear that you’re so satisfied with your iPhone, iPad, and AirPods covers, as well as their durability, protection, and feel.
Your recommendation truly means a lot to us. Thank you for your trust.
Best regards,
Rafael Alves
Alcanside Team
Great Experience
The package arrived today, and I am thrilled with the products, the craftsmanship, and the quality
7 January 2026
Unprompted review
Reply from Alcanside
Dear Holger,
Thank you for your great feedback. We’re very pleased to hear that you’re happy with the craftsmanship and quality of the products.
We truly appreciate your support.
Best regards,
Rafael Alves
Alcanside Team
Pure and clean quality alcadara
7 January 2026
Unprompted review
Reply from Alcanside
Dear Michalis,
Thank you for your positive review. We’re glad to hear that you appreciate the clean and premium quality of the Alcantara.
Best regards,
Rafael Alves
Alcanside Team
Very low quality for such a high price
The product is very low quality at a high price. My phone fell from out 4ft off a table. The case dented, the alcantara tore and the case of my iPhone 17 was also dented.
In addition to that the case was constantly shedding material so my speaker grills became full of the alcantara that had shed off the case in my pants pocket.
7 January 2026
Unprompted review
Reply from Alcanside
Dear Shane,
Thank you for your honest feedback. We’re sorry to hear that the product did not meet your expectations and that you experienced issues with durability and material performance. This is certainly not the experience we aim to provide.
Please contact rafael.alves@alcanside.com so I can personally review your case and look into a possible solution.
Best regards,
Rafael Alves
Alcanside Team
Great product and customer service!
Very happy with my case and the great customer service!
7 January 2026
Unprompted review
Reply from Alcanside
Dear Danny,
Thank you for your great review. We’re very happy to hear that you’re satisfied with both the product and our customer service.
Best regards,
Rafael Alves
Alcanside Team
Perfect !!!
31 December 2025
Reply from Alcanside
Dear Dimitris,
Thank you for your great review! We’re very pleased to hear that everything was perfect.
Best regards,
Rafael Alves
Alcanside Team
Ordered an iPhone 17 Max Pro case...
Ordered an iPhone 17 Max Pro case.... accidently ordered the wrong size. Customer Service was unresponsive. Returning product back to the Netherlands was a costly nightmare. Never got my refund and stuck with a case I don't need. Decent product but a horrible customer service (Non-existent)...
Oh wait, forgot to mention that the Mag-wallet doesn't work.... looks and feels nice, but it isn't functional... at least the one that was shipped to me wasn't. :(
10 November 2025
Unprompted review
Reply from Alcanside
Dear Jimmy,
Thank you for taking the time to share your experience. We’re truly sorry to read how frustrating this situation has been for you, this is certainly not the level of service we aim to provide.
We would welcome the chance to look into your case properly and see how we can still assist you. Please contact us directly at rafael.alves@alcanside.com
with your order number, and we’ll review this personally.
Kind regards,
Rafael Alves
Alcanside Team
The feeling to go all-in on the Alcanside articles
I don't know what it is but I feel the need to go all-in on the Alcanside articles as I bought already the 3 item in 2 weeks. The luxury feel of the Alcantara material is just great - love it !
4 January 2026
Unprompted review
Reply from Alcanside
Dear Frans Jan,
Thank you for your great review! We love hearing that you’re enjoying the Alcanside experience and the premium feel of the Alcantara material. Your enthusiasm truly means a lot to us.
Kind regards,
Rafael Alves
Alcanside Team
Very happy
It was delivered quickly and is of good quality. I'm very happy with the case. The Alcantara feels wonderful.
27 December 2025
Reply from Alcanside
Dear Bram,
Thank you very much for your feedback! We’re happy to hear that the delivery was quick and that you’re enjoying the quality and feel of the Alcantara case.
Kind regards,
Rafael Alves
Alcanside Team
Great quality Alcantara phone case
Great quality Alcantara phone case with a soft, premium feel. The material feels really good in the hand and provides excellent grip. It fits perfectly, looks elegant, and I would definitely recommend it.
4 January 2026
Unprompted review
Reply from Alcanside
Dear Greta,
Thank you for your kind review! We’re delighted to hear that you’re happy with the quality, fit, and premium feel of the Alcantara case. Your recommendation is greatly appreciated.
Kind regards,
Rafael Alves
Alcanside Team
Good stuff and good service also!
3 January 2026
Unprompted review
Reply from Alcanside
Dear Timo,
Thank you for your kind words! We’re glad to hear that you’re happy with both the products and the service.
Kind regards,
Rafael Alves
Alcanside Team
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