Albert has been a real lifesaver for me! I live paycheck to paycheck and knowing that an instant deposit is available is a breath of relief for me. Whether it’s for gas, food, or bills, Albert has had... See more
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Review summary
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This app continues to surprise me. It has a lot of features that I love and didn't know I needed until I had it.
Company replied
Everyone is very helpful and timely addresses whatever concerns you may have. Customer service is easy too reach and communicate with.
This is the only one of these apps I like. I always forget I have have rainy day fund saving up with Albert and it always is a blessing to have!
Company details
Written by the company
Albert is a fast-growing money app with millions of customers. We help people get smarter about money with industry leading financial products and a personal financial assistant that offers a whole new way to budget, save, and invest. Complexity and high fees have dominated the financial industry for decades. At Albert, we make financial products that are intuitive, affordable and available to all.
Contact info
, , Los Angeles, United States
- support@albert.com
- albert.com
4.5
Excellent
7K reviews
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May use AI-assist with repliesRead more
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I have tried multiple times to cancel…
I have tried multiple times to cancel this subscription but somehow it continues to withdraw from my account. It’s darn near impossible to leave once you sign up. Beware…don’t do it!!!
30 March 2026
Reply from Albert
Hey there — I'm Sam, a senior support specialist here at Albert. I understand you are having difficulties with canceling your monthly plan. I've had my colleague reach out to you over email. Please feel free to respond there, or email me directly at support+sam.m@albert.com for additional help. Thank you. –Sam
So helpful!
30 March 2026
Great service!
29 March 2026
Very good and fast money
29 March 2026
Helps track spending
Helps track spending, helps with budgets. Advance on cash, loans, helpful, too.
29 March 2026
Reply from Albert
It’s great to hear Albert is helping you stay on top of your spending while supporting your financial needs along the way. Thanks for sharing your experience with us.
Albert has always been my go to for…
Albert has always been my go to for advances. Love it!
28 March 2026
Great app helpful and easy!
27 March 2026
I dislike not being able to transfer…
I dislike not being able to transfer between accounts and putting money on my debit card
27 March 2026
Reply from Albert
Hey - I’m Sam, a senior support specialist, and I’m hoping to connect with you so I can answer any questions you have about your transfers. Please email me at support+sam.m@albert.com
so I can take a look. Thank you. –Sam
Good luck if you need any support for…
Good luck if you need any support for anything. It is all AI responses, eventually sending you to an ,"expert' who doesn't respond and I believe it's AI too.
Then try to get a human!! I have not heard a word from anyone 😕. The register function is confusing and miss leading.i see that many people here had a relatively good experience. You must have had no issues because if you had, you'd never want to see Albert anywhere. The register options are impossible, customer service is all AI and send you to some expert who isn't with them...some separate company that doesn't respond. Hope all goes well for you, but if you have any problems, delete everything associated with it. Good Luck.
26 March 2026
Unprompted review
Reply from Albert
Hey there — I'm Sam, a senior support specialist here at Albert. I’d like to help to ensure you have a positive support experience. I had my colleague reach out to you over email. Please feel free to respond there, or email me directly at support+sam.m@albert.com for additional help. Thank you. –Sam
Awesome job I love it
26 March 2026
Great quick money to give and go
25 March 2026
It’s convenient but I wish the advance…
It’s convenient but I wish the advance will give you more time to pay
1 week cash advance is way too much to pay for a fee
25 March 2026
Reply from Albert
Thanks for the great feedback! We’re here to help if you have any questions about your account. You can reach us via text (639-37) or email (support@albert.com) anytime.
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