Carport looks great and was installed in 3.5 hours. Good pricing and Carolina Carports was able to supply documentation needed for city permit. Only issue was having to reschedule due to installation... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
So far it has been easy to use the designer and order the building. Im a little disappointed that when you choose a 6 lite entry door the designer pops up a message and says if you need a certain swin... See more
Company replied
ordering was easy, but its been almost 3wks and zero communication since we placed our deposit. We do understand LT can be long, but to hear something would be nice.
Company replied
So far things are going well. We're grateful for the ability to have different colors on the right and left sides of the roof. Having to enlarge the pad to accommodate the construction ladders was... See more
Company details
About Alans Factory Outlet
Written by the company
Alan’s Factory Outlet carports, metal garages are affordable and high-quality products that you can customize to suit your space and your tastes. Alan's Factory Outlet has free delivery and installation are available in 20 states on the carports and metal buildings. Alan's Factory Outlet garages and carports are available in 17 different colors and 100's of different sizes. We have proudly been serving our customers for over 20 years. Please feel free check out the Alan's Factory Outlet reviews on Trust Pilot.
Metal Building Kits also shipped nationwide to 48 states in the USA.
Easy online ordering or Call Alans Factory Outlet at 1-800-488-6903. You can also email Alan's Factory Outlet on the contact form on the website
Alan's Factory Outlet
Written by the company
- Alan's Factory Outlet Carports, Metal Garages and Metal Buildings with free delivery and installation in 21 states in the USA.
- At Alan's Factory Outlet we strive to provide excellent customer service, quality carports and metal buildings with factory direct prices. Discover what our customers have to say about us by reading Alan's Factory Outlet reviews online. Thank you, Alan Owner of Alan's Factory Outlet
At Alan's Factory Outlet Build Your Metal Building with Instant Prices
Easily order your carport or metal building online with Alan's Factory Outlet.
Custom Design your Carport or Garage with our 3D Builder at Alans Factory Outlet.
Contact info
PO Box 646, 22835, Luray, United States
- 1-800-488-6903
- alansfactoryoutlet.com
4.4
Excellent
4K reviews
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Waiting for my new building to be put up.
So far I've only been through to you today and park and making my down payment. So far I've got the spot picked out and it's all flagged off I'm just waiting for him to bring the building.
29 April 2026
Reply from Alans Factory Outlet
We're so glad to hear you've picked out your spot and are looking forward to the building's arrival! We appreciate your positive feedback.
Easy to use the web site
Easy to use the web site. Everyone has been prompt and nice when dealing with me. No issues at all.
28 April 2026
Reply from Alans Factory Outlet
We are so glad you found our website easy to use and that our team was helpful. Thank you for your kind words!
Had a few questions concerning ordering…
Had a few questions concerning ordering a garage from them. Customer service was very helpful and answered all my questions. Really appreciate that. Second product I have ordered from them. Very satisfied.
23 April 2026
Reply from Alans Factory Outlet
We're so glad to hear our customer service team was helpful and answered all your questions. We appreciate your continued business and positive feedback!
So far - Great!
So far (carport is in manufacturing stage), communications have been great to include a phone call follow up from Alans Factory Outlet (AFO) and the manufacturer (Carolina Manufacturing?)
23 April 2026
Reply from Alans Factory Outlet
We are so glad to hear that our communication has been great during this stage! We appreciate your positive feedback.
The process is going smooth
The process is going smooth. I am looking forward to closing the process with permitting to get my building installed. Dannie Byers
23 April 2026
Reply from Alans Factory Outlet
We are glad to hear the process is going smoothly. We look forward to helping you complete your project.
The actual company Alansfactory is…
The actual company Alansfactory is awesome. Easy to order on website put deposit down. Suzie and Dylan were awesome with communication with me and my husband with updates. Love this team. God Bless
5 October 2025
Unprompted review
Reply from Alans Factory Outlet
We're so glad you had an excellent experience with us and appreciate your kind words about our team's communication! Thank you for your positive feedback.
The simplicity of starting the project…
The simplicity of starting the project was the thing I love most. It hasn't been brought out and assembled yet but I'm looking forward to that part of the process as well.
9 April 2026
Reply from Alans Factory Outlet
We are so glad to hear you found the project easy to start! We hope you enjoy the assembly process just as much. Thank you for your positive feedback!
This is my second purchase from Alans
This is my second purchase from Alans. Good product, good installation and competetive price
14 April 2026
Reply from Alans Factory Outlet
We are so glad you are happy with your second purchase! Thank you for your kind words.
Super simple so far
Super simple so far. I have received the building yet but the process has been easy so far.
17 April 2026
Reply from Alans Factory Outlet
We are so glad to hear that the process has been easy for you! We appreciate your positive feedback.
Very easy to work with through the…
Very easy to work with through the ordering process. We will add to this review as delivery and installation is completed
17 April 2026
Reply from Alans Factory Outlet
We are so happy to hear that our ordering process was easy for you. We look forward to your updated review!
purchasing and design were easily done
purchasing and design were easily done. Had a self-inflicted issue and customer service fixed it quickly.
17 April 2026
Reply from Alans Factory Outlet
We're so glad you found our purchasing and design process easy and that our customer service team could quickly resolve your issue.
Process is going smoothly so far.
16 April 2026
Reply from Alans Factory Outlet
We are happy to hear that the process is going smoothly for you. Thank you for letting us know about your experience.
The 3D rendering for each build choice…
The 3D rendering for each build choice item made selections easier.
14 April 2026
Reply from Alans Factory Outlet
We're happy to hear that the 3D rendering helped make your selections easier. Thank you for your positive feedback; we appreciate it.
8-10 weeks delivery
After paying a down payment and docu signing, I get an email saying 8-10 was starts after pictures. I now have to expedite reading the site to start the delivery clock. Seriously? It will be ready!
15 April 2026
Reply from Alans Factory Outlet
Mr. Pearson,
We strive to fully educate all customers in advance to avoid any surprises. However, we sincerely apologize that you didn't have a chance to review the estimated lead times and site preparation requirements we sent to you, prior to completing your purchase.
If there is anything we can do to further assist, please let us know.
Sincerely
Suzie
So far so good
So far so good. Immediate responses. Will update after building is complete.
15 April 2026
Reply from Alans Factory Outlet
We are happy to hear that you are having a positive experience! We appreciate your feedback and look forward to your update after the building is complete.
Great responses to questions and…
Great responses to questions and concerns, change order after the initial order went smooth. Will use for my upcoming carport project as well depending how install goes of course, I feel confident it will go well.
14 April 2026
Reply from Alans Factory Outlet
We're happy to hear that our responses addressed your questions and concerns effectively. We're glad the change order process was smooth. Thank you for considering us for your carport project! We appreciate your confidence.
I purchased a carport in July 2025
I purchased a carport in July 2025. Installation was great, but 6 weeks later all of the vertical supports began to rust. I called and sent pics of the rust and they sent a team 3 mons later to replace the rusted parts, the team found additional rust on the ground pieces and took the replacement pieces and left. That was almost 6 mons ago. More pieces are rusting, pics sent and now I’m being ghosted. GREAT CUSTOMER SERVICE 👎
22 July 2025
Unprompted review
Reply from Alans Factory Outlet
Judi,
We were saddened to learn that you turned away the crew sent out to help with rust issues you were experiencing. I do see that we have requested the crew come back once again, and do hope you will allow them to complete the repairs this visit.
It has only been about 2 weeks since that visit, and unfortunately it will take a little bit of time for them to be rescheduled to return. Once a new date is set, the scheduling team will contact you directly.
Sincerely,
Suzie
The website for building whatever it is…
The website for building whatever it is that you would like to build with the colors, with and without doors. carports with & without sides along with awesome prices. I'm at the beginning stages where I've just ordered but so far everything looks great
14 April 2026
Reply from Alans Factory Outlet
We're happy to hear that you found our website helpful for designing your ideal structure with various customization options and pricing. Thank you for your positive feedback; we appreciate it.
Website Is Excellent
The website made it easy to design the garage I wanted to build, and the price was very reasonable. The people who work there were responsive and helpful. I am looking forward to the completion on the project.
10 April 2026
Reply from Alans Factory Outlet
We're happy to hear that our website helped you design your garage and that you found our team helpful. We appreciate your positive feedback and look forward to completing your project.
Outstanding response time and support!
The ordering process on the website was incredibly easy. After paying the deposit, Alan's Factory Outlet was very quick to reach out and explain everything that was expected to happen and informed me of potential requirements that I had to do, such as obtaining a permit for my structure. Their system of operations is outstanding. I will attempt to update after the installation is complete.
10 April 2026
Reply from Alans Factory Outlet
We're happy to hear that the ordering process was easy and that our team quickly provided important information. We appreciate your feedback and look forward to your update after the installation!
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