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Rated 1 out of 5 stars

This company is a scam. You are extorting money for some random photos. On my website, users post photos from the internet themselves; how am I supposed to know if they are licensed (though I doubt th... See more

Rated 1 out of 5 stars

Avoid this company at all costs. I inadvertently used one of their photos on my personal non profit making web site. I only realised this when I got a letter from Alamy fair licensing demanding £400 +... See more

Company replied

Rated 1 out of 5 stars

We purchased a couple of photos for our website of a project we had completed. few months later Alamy's "fair licensing" department. Sent aggressive invoices for what Alamy identifies as unlicensed... See more

Company replied

Rated 5 out of 5 stars

The people at Alamy were enormously helpful and the primary reason I give the company 5 stars. They helped me over several years and throughout the process of choosing images for my new book "Both Si... See more

Company replied

Company details

  1. Media Company

Written by the company

Alamy is the world’s most inclusive content collection of creative and editorial photos, vectors, 360-degree images and videos from individual photographers, picture agencies and archives. Its global contributor base supplies upwards of 150,000 new images a day to the online platform. Founded in 1999, Alamy was built on a vision to change the world of picture buying. The collection offers creative and editorial content sourced from a network of over 100,000 photographers, content creators and 650 contributing agencies and archives. With three global sales hubs; Alamy serves a global customer base covering the news, publishing, advertising, design, corporate and broadcast sectors. Be braver. Go further. Own the blank page.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

313 reviews

5-star
4-star
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1-star

Replied to 38% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Be careful

Be careful. Scam artists.
They are in business of claiming any pics you have on website. Bunch of losers trying it on

6 March 2024
Unprompted review
Rated 1 out of 5 stars

Follow up from a previous review

Follow up from a previous review. Alamy tried to move out of the local jurisdiction and avoid out consumer protection laws, when pushed on this they firstly tried to reduce the "fee" and have gone very quiet since.

15 March 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent advertising from Alamy! Do not buy from them!

Bought a 'stock image' of Avatar (from the first movie). It was automatically downloaded as a compressed JPEG file even when I hit the 'high res' option. There was no option to download the supposedly high res 5.8MB file. I contacted customer service and they suggested I used photoshop to 'blow up' the compressed file as a TIFF. Then I told them this was crap, and they gave me some BS about 'protecting the distributor/creator'. What??!! This is a fraudulent company and should be brought to the attention of the OFT etc. I'm going to do exactly that!

26 February 2024
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service. We have have spent a small fortune with them business wise which I’ve now abruptly ended. However, on this occasion I purchased one photo personally for a hobby. The quality was sub par. I asked for a refund and was hit with a barrage of excuses and T’s & C’s which did not justify the reason for not refunding. They stated the photo in question had a disclaimer saying that it was historic and may contain imperfections. There are NO imperfections, the entire photo is of poor quality overall and not useable. Not 300dpi quality as expected.

18 February 2024
Unprompted review
Rated 1 out of 5 stars

a real swindle

I purchased an image from the Alamy site, which they sell as HQ. Once downloaded, it turned out to be of very poor quality, truly embarrassing. There are dozens of reproductions of the same image (a XVIII century paiting) online, downloadable for free, of much better quality. If I pay €11.39 for a single photo I obviously expect it to be of high quality, as advertised by the site. I wrote to customer service several times but they replied that they don't refund. A shameful experience. Avoid them.

22 November 2023
Unprompted review
Rated 1 out of 5 stars

Alamy is a scam

Alamy is a scam. They don't own the rights to the photos they sell. Most are public domain. Yet they try to get those same photos taken down around the internet. It's not just a scam, it's a malicious grifter operation 100% designed to swindle people out of their money.

3 January 2024
Unprompted review
Rated 1 out of 5 stars

Do not waste your time contributing to…

Do not waste your time contributing to Alamy. It used to be a fair 50/50 split, that has now changed to 80/20 to them and you get stuck in this split zone, it is nearly impossible to go up to a 60/40 split. The prices that they sell the stock for is so low you end up with nothing for your time and effort. I have sold quite a few images the past few years but am closing my account, they now are the only people making any money on my efforts and I'm unimpressed. I might add, I spent a month living in West Africa during the ebola crisis - with all the dangers that involves, and the images that they sell from that are sold at the same price of a picture of a bag of chips at a UK seaside.

29 November 2023
Unprompted review
Rated 4 out of 5 stars

If you don't set up an Alamy account it is difficult to download the photos.

Ordered two different historical photos for a family research project on November 22. I did receive the invoices as an attachment, but no instructions on how to download the photos. All I was able to do was download the invoices.

I did try setting up an online account with Alamy on November 25 with some difficulty. It took half a dozen tries before I was finally able to creat an account from the customer service link they sent me. I think the problem was (1) that I did not set up an account before ordering, and (2) I did not download the files upon ordering because I thought they were attached to the order confirmation.

25 November 2023
Unprompted review
Rated 1 out of 5 stars

Quality Control are complete lazy…

Quality Control are complete lazy bunch, the refuse to review if you upload more than 10 images a day or 20 a week with akward explanation. You get paid only 10% and only after you sold your content for £500. This is abuse to photographers and artists. Management needs to be changed there fundamentaly.

12 October 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE, AVOID

This business is a fraud, bought an image last year for £10. Used it on my website.

Got an email from their solicitors to say you don't have the licence to use that image on your website and to pay them £400 for breaking the agreement.

Its not clear on their website if you buy an image from them that you cant use it anywhere you like.

Surely trading standards need to be looking at this companies practices, they are clearly tricking the customers into buying a image and then sending them legal letters to get £400 out of them.

I would challenge this in court but due to limited time and to save myself from the negative energy and headache I just paid them the £400, but never ever again I would use them again.

If you really must use them, please please check before buying to see where and how you can use their images, otherwise they will send you a bill for £400.

13 September 2023
Unprompted review
Rated 1 out of 5 stars

Scam

How can I remove it from my portfolio / take it off sale?

“Go to Alamy Image Manager, optional, go right down to the bottom right and there is a delete button. The image stays on sale for 6 months though after marking for deletion.”

What a SCAM!!!

1 November 2023
Unprompted review

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