Prompt delivery, excellent packaging, great tracking. Fantastic product! I am proud to own Knock 'em Dead. I am knowledgeable about Marlo's stack and Peter's contribution to this current version of th... See more
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Alakazam Magic are one of the longest established magic companies in the UK and over the past three decades, we have grown to become to one of the leading manufacturers and retailers of magic in the world. From our prompt delivery of orders to our knowledgeable technical advice, online magic tuition and superior after sales care it’s no surprise that Alakazam Magic is now the first port of call for 1000’s of amateur and professional magicians the world over.
Contact info
113 Ellingham Way, TN23 6LZ, Ashford, United Kingdom
- alakazam.co.uk
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WHAT A HUGE DISAPPOINTMENT!
I paid $100 for New Wave and I was going to give it as a gift but the box was completely destroyed when it arrived! I've been purchasing from you for years and have never had any issues, why would you even ship this out like this? Now I've spent $100 and I can't give it to who I purchased it for. I emailed customer service and they said that the boxes were damaged when they received them. That's your customer service answer? At least tell your customers this or lower the price to compensate. This is horrible customer service and I'm now considering not purchasing from you in the future!
Great service and prompt attention
I bought some special elite coins from alakazam and one of the “special” coins was blemished. I recieved promt replies and service and the “special” coin was in the mail same day. Chris is a skilled magician and was great to chat with through the process.
order tricks over Christmas break
order tricks over Christmas break, thought I would have to have wait until the New Year No arrived in 2 days fantastic and very pleased with props as always ,well done again the Alakazam fam.
Happy New Year and looking forward to seeing all you New Releases 2025
Bob
I put an order in to Alakazam Magic on…
I put an order in to Alakazam Magic on Dec 4, 2024. I kept checking my order and it said it was not “FULFILLED” I went on the Chat and left a message! Chris Got back to me and told me my order fell through the cracks and was NOT SENT OUT! He quickly sent the order out to me (Dec16) He apologized and sent my order over night and I received it on Dec 24, 2024! He also included some great tricks in my order! Thanks Chris, YOUR THE BEST!
TR
All around great company to deal with
Great quality on your products. Great diversity on your products. Good prices.
If Peter Nardi adds suggestions to the instructions I can bet there is something I need to pay attention to and consider in my performance.
I also like the feeling I'm dealing with a family business.
Great product from a great company
Great product from a great company! Thanks for
Doing what you do!
The Best Magic Shop in the World
Alakazam is the very best magic shop anywhere. It’s my go to place for all things magic! I’ve yet to visit in person (can’t wait until I do), Their delivery times are second to none and their customer service is the very best there is. You are truly made to feel like a real member of the Alakafam! Keep on doing what you do, you’re the best!
Great experience overall
Great experience overall. Delivery was lightning fast and reasonably priced, and online materials were available immediately even while I waited for the delivery of physical products. The physical products were excellent quality and reasonably priced. Have already ordered twice from Alakazam and have a wishlist for future purchases.
Very Good place where to get all that…
Very Good place where to get all that you can imagine on Magic.
Always a pleasure buying magic from…
Always a pleasure buying magic from alakazam. Great service and first class products.
Where is my downl8ad?
On November 30, I
ordered Craig Pettys Purse frame project, order #146273. It was supposed to be instant download, yet it's nowhere and I've not received any notification. Not a happy camper at the moment.
GREAT Products & Superior Customer Service
I discovered Alakazam Magic in October and have already placed three orders. The items they carry and create are top-notch. The videos that you receive with your items are so thorough. After placing a couple of my orders, I received a call from Harry to say "Thanks!" and had a lovely chat. I also received a call from Chris at the US Location the other day. I've received prompt responses to any questions from Chris (on Chat) and Andrew (in email). BTW, if you haven't joined UNLIMITED yet you are missing out. It's unbelievable how much magic is available for such a small monthly fee! What a great crew!! I'm so proud to be a part of the AlakaFam! BRAVO
Quality products
Quality products, quick delivery and knowledgeable and helpful team.
They have a nice diversity of products……
They have a nice diversity of products… the customer service is fantastic. Also, they pack the effects really well, instructionals are tops.
Brilliant service from Alakazam
Brilliant service from Alakazam as usual Placed my order at 3.30pm on Friday and it arrived at my home 1pm the following day. Less than 24 hours, very impressive.
Top class service as always.
Great service from taking the order to…
Great service from taking the order to despatch. Alakazam never fail to impress - they are prospering and deserve to do so.
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