Akuma Sports  Reviews 

3,510
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for being brilliant, attentive, patient, and helpful throughout the entire process, from initial contact to the final product. The quality of the products, including kits, shirts, and sportswear, is frequently highlighted as fantastic, outstanding, and able to stand the test of time, with colors remaining crisp even after years of use. Many people appreciate the efficient, quick, and high-quality service, noting that the team is always keen to design, manufacture, and deliver exactly what is needed, often with fast turnaround times. However, some customers experienced issues with product sizing, finding that items ordered according to the size chart were significantly smaller than expected, making them unwearable and unable to be returned. A few other people also felt that while the kit quality was good, there were problems with invoicing, where items not on the invoice arrived and payment was demanded, or that the standard of playing shirts was not good enough.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the brilliant and outstanding... See more

Staff

Consumers find staff to be positive, consistently describing them as helpful, attentive, and quick to... See more

Service

Reviewers highlight positive aspects of service, consistently praising its exceptional quality from design to... See more

Quality

People report positive experiences with quality, consistently praising the brilliant and outstanding quality... See more

Order

Clients share positive opinions on order, highlighting the helpfulness of staff throughout the process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Akuma Team were genuinely brilliant. We ordered 55 shitts for our squad. Improved our shirt design; created a blended logo without being asked; were flexible on cost: and generally helpful to a t... See more

Rated 5 out of 5 stars

From initial contact to final product the team at Akuma have been attentive to my needs, patient with questions and changes. Quick turnaround and timely delivery. The quality of the kit is fantastic... See more

Rated 5 out of 5 stars

We were let down by another company and needed good quality, sustainable sportswear fast – and Akuma absolutely smashed it! 🙌 Super quick replies, the design process was so easy, and nothing was... See more

Rated 5 out of 5 stars

What a fabulous company, Chris and Ellie helped me order and customise my new team away kit for Braintree Hockey club. They where fab, we have had other kit organised through Akuma and both times been... See more


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Hockey Store
  4. Outdoor Sports Store
  5. Rugby
  6. Rugby Store

Written by the company

Our Mission Statement is to provide the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. Established in 2008, Akuma Sports was created from a passion for sport and a desire to deliver a simple but reliable solution for quality. We embarked on a journey to change the way kit purchasing was done in the UK by bringing manufacturing in-house and having full control over what is delivered. We design and manufacture all our teamwear in England which has been a significant contributing factor in the growth of the company since its inception. We are perceived as innovators in design and our brand proposition and product offering is constantly evolving.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(3,510)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Initially helpful and attentive

Initially helpful and attentive, however several invoices where produced as they kept missing items, kit quality good but need to order 2 sizes bigger than the items we tried on as they arrived tight and snug, items came quickly but problems at invoice stage meant items not on invoice arrived and payment then demanded,

3 December 2025
Rated 5 out of 5 stars

Top tier service

Communication from the start, all the way through the process has been top notch! Constant updates and check ins throughout the journey ensure a smooth and pain free order

1 December 2025
Rated 5 out of 5 stars

Check sizing carefully

I'm revising my review, I had a bad experience with sizing for my daughters customised shorts. I had used the sizing chart to order, but the size came up a lot smaller, I contacted customer serviced and they were very helpful and proactive in resolving this from me, so this has turned an initially bad experience into an excellent service. Just a warning to check measurements and perhaps contact customer service if unsure.

Initial review for transparency:
Really disappointed with the sizing. I’ve order some club shirts for my daughter who has bad wears 26inch waist. The shorts ordered, 26inch. They are 22inch at best. They do fully stretch to 26 but come on they have an internal tie. 26 is 26. These shorts were ordered with branding the size chart gives age and waist size , one of those dimensions gives accurate sizing the other, well let’s just say the variation in sizes of the girls in the age brackets is immense. I am unable to return these shorts and now have to guess what size I need to reorder. Shocking.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Reliable, trustworthy

Tom and Lauren were fantastic in helping with our club order, great communication, good delivery timings, would use Akuma again!

13 November 2025

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