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Rated 5 out of 5 stars

I ordered a piece from Akind, it was stunning, but I didn’t love the clasp as I couldn't close and open it by myself easily. The return process was really easy, though DHL Express held it thinking it... See more

Rated 5 out of 5 stars

Excellent service from Akind. Very professional attitude. Kind mail exchanges and understanding. Very pretty diamond ring (thought diamonds would be slightly bigger as of photo on site). Very ha... See more

Rated 1 out of 5 stars

Delivery was supposed to be on 31st December by DHL, ended by delivered by 7th January. It was a birthday gift which did not come on time. Contacted AKIND since 2nd of January, i thought they would as... See more

Company replied

Rated 5 out of 5 stars

I can't fault this jewellery company, literally wonderful in every way. Customer service is impeccable, my queries have always been answered quickly, and any issues dealt with smoothly. The pieces... See more

Company details

  1. Jewelry Store

Written by the company

Akind is about jewelry to feel good about. Our products are handcrafted from 100% recycled gold and lab-grown diamonds and offered at honest prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

182 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Stunning and high quality

I have two pieces from AKIND: Both the diamond necklace and bracelet are beyond beautiful, timeless, delicate and of highest quality. My new favorite forever-pieces.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

we ordered emerald ring in white gold…

we ordered emerald ring in white gold for 60th birthday present, loved it so much that then ordered the drop gold necklace. we are both delighted with the quality and LOVE both. Customer service was amazing and so helpful from Annika and Maria!

24 November 2025
Rated 5 out of 5 stars

Excellent service from Akind.

Excellent service from Akind.
Very professional attitude.
Kind mail exchanges and understanding.
Very pretty diamond ring (thought diamonds would be slightly bigger as of photo on site).
Very happy with my purchase, thank you!

30 October 2025
Unprompted review
Rated 4 out of 5 stars

I ordered the twisted ring from them…

I ordered the twisted ring from them and it was delivered incredibly fast. Unfortunately, I had ordered a size too big and had it replaced. The replacement process was quick and painless, the service extremely good.
I’m only giving them 4 stars because the ring is actually 9k gold and not 14k as advertised. The 2nd ring turned out to be a tiny bit too small so I took it to resize it to avoid another return. The jewellery checked and informed me the gold is 9k.
The ring is lovely and I would have ordered it either way as it’s exactly the design I was looking for, but I find it disappointing that the gold purity is not the one advertised

7 November 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a piece from Akind

I ordered a piece from Akind, it was stunning, but I didn’t love the clasp as I couldn't close and open it by myself easily. The return process was really easy, though DHL Express held it thinking it contained hazardous goods (probably because of the gold). DHL would send the bracelet back to me if Akind didn't hand over the right information on time. Akind’s customer service was kind, quick, and helpful. They solved it right away. Great experience overall and will definitely be ordering from them the future as they have stunning rings as well!

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service❤️

The jewellery is gorgeous ❤️And the customer service is excellent! They repair everything for free and are so nice when you contact them! I will buy more 🥰

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Consistent quality and service

I own several pieces from Akind, and I’m always impressed! The jewelry is beautifully designed and of consistently high quality, and their customer service is excellent. I highly recommend Akind to anyone looking for timeless, well-made pieces.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

I will only buy gold jewelry from Akind!

The customer service of this company is just amazing. Quick to reply, flexible and always wanting to help.

The jewelry are amazing quality, I have one ring and two sets of earrings. Fair pricing and sustainable production.

I literally have nothing bad to say! ❤️

19 April 2025
Unprompted review
Rated 1 out of 5 stars

Delivery delayed for a week! No reply from AKIND until now.

Delivery was supposed to be on 31st December by DHL, ended by delivered by 7th January. It was a birthday gift which did not come on time. Contacted AKIND since 2nd of January, i thought they would assist in making delivery faster, but they did not bother to reply. So I won’t bother to order anymore from this company. Disappointment!

8 January 2025
Unprompted review
AKIND logo

Reply from AKIND

Dear Linda, thank you for your feedback. We’re sorry to hear that your delivery experience didn’t go as smoothly or as quickly as expected. We received your order on December 29th, and it was packed and shipped the very next day, on December 30th. Based on the estimated timeline, the parcel was expected to be delivered by December 31st. However, as mentioned in our email response, once a parcel is in transit, it falls under the responsibility of the delivery service, and we have limited ability to intervene. According to the tracking information, DHL was unable to deliver the parcel on the first attempt due to missing consignee details. Regarding our delayed responses, this period overlapped with the New Year holidays and our team was on a brief break. We always strive to reply to our customers as promptly as possible and we apologize for your inconvenience.
We hope the recipient enjoyed their beautiful gift and that it brought them joy. Please don’t hesitate to reach out if you have further concerns or need assistance 🤗

Rated 5 out of 5 stars

Very trustworthy

Had to exchange the ring I purchased online to a smaller size, customer support was very helpful and quick to reply. Everything was processed within a few days and I received my new ring without any delays.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Customer service

I had a problem with a gold ring that needed the support of the factory. The way the customer service helped me really made a difference !

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Bought the gold ring with baguette…

Bought the gold ring with baguette diamond. Very beautiful ring, amazingly secure and fast delivery, absolutely reasonable price. Totally recommend Akind and will probably buy more jewelry from them for myself and others!

25 July 2024

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