Akazuki Japanese store Reviews 42

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fast delivery for the best juice ever! I’ve been reordering Shikuwasa for years now and this business always delivers quickly, in spite of it being by Air Mail coming from Okinawa. Product is always w... See more

Rated 5 out of 5 stars

this is a great shop, selling things i can't normally get where i live, including: the best quality tamagoyaki pan i've ever had (i use it every few days), and the wonderful golden shikuwasa, which i... See more

Rated 5 out of 5 stars

Perfect Way to Share the Beauty. The Akazuki Japanese Goods store is a perfect way to share the beauty and simplicity of japanese style household goods with loved ones. Our set of Donburi bowls are... See more

Rated 4 out of 5 stars

I had some issues with the non-responsiveness of the company, but they have explained and rectified them after they read my rather angry review. Thank you for your responsiveness. It is greatly apprec... See more

Company replied

Company details

  1. Kitchen Supply Store

Written by the company

"Akazuki.com" is a Japanese online retail store that sells a wide range of products, including kitchenware, cookware, tableware, and more. The store is based in Japan and ships to customers worldwide. They offer a wide variety of Japanese brands. The store is known for offering high-quality products at competitive prices. They also have a wide variety of products for people who loves Japan culture and its traditional items.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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Rated 5 out of 5 stars

A great company to do business with

I've purchased a few items from Akazuki store and it was a great experience. I had a few questions and they texted the response upon receipt. The product came packaged to perfection and the dishes themselves were beautiful,

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Ordering

This is a great store. I like the japanese aesthetics. The delivery and quality of the ordered products are very satisfying.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

Perfect Way to Share the Beauty.

Perfect Way to Share the Beauty.
The Akazuki Japanese Goods store is a perfect way to share the beauty and simplicity of japanese style household goods with loved ones. Our set of Donburi bowls are elegant, magnificent, durable and are the highlight of the dinner table. Donburi bowls are perfectly suited for serving a traditional Don meal (which is rice topped with food). So much of our dinners rely on the presentation of the meal making our dinner hour so much more enjoyable. I will undoubtably purchase goods from Akazuki time and again. ありがとうございました

20 February 2023
Unprompted review
Rated 5 out of 5 stars

Love this store!

I purchased a couple of items from Akazuki Japanese store and I have nothing but positive things to say. Everything including my Japanese tea pots were wrapped with care. Nothing was damaged. My order arrived earlier than expected. I will continue to support this store.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

The Akazuki Japanese Store is a 5 star…

The Akazuki Japanese Store is a 5 star site. My orders came quick and arrived in excellent condition. My chopsticks came packaged in gift boxes that enhanced my joy upon arrival and they were shipped with care. I ordered the Edo glasses and I am over joyed with the quality . Beautiful glasses . And the shipping of these delicate glasses was impressive. They arrived in perfect condition. I can’t say enough how pleased I am with this site. The Akazuki store has Impeccable service. I highly recommend these folks to ship the same joy to your home. They do it correctly.
Betsy from South Dakota

20 March 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service and wonderful products

I was mistakenly shipped the wrong product, but customer service immediately handled it and sent me the correct one, even letting me keep the other one. They were so friendly and accommodating that I felt I was in good hands, and they proved it with their quick delivery. The product made for a great present for my relative, who was missing her favourite Japanese dishes. I will definitely order from them again!

7 October 2022
Unprompted review
Rated 5 out of 5 stars

My experience with Akazuki was perfect

My experience with Akazuki was perfect. The quality of merchandise was exactly as advertised and my order was fulfilled and shipped quickly. I would order from them again without hesitation.

14 June 2022
Unprompted review
Rated 5 out of 5 stars

Incredible service!!

Incredible service!!
Broke a Japanese dish I’d purchased in Japan years ago.
Searched for days on internet, found Akazuki website and contacted them to see if they might have one.
They asked for photos including bottom with signature.
Less than 24hrs later they informed me that the designer had died some years prior so only possible replacement would be second hand.
They then FOUND me a set of vintage dishes in exactly the same size, shape and a very similar complimentary pattern….I did have to purchase the whole set which comprised four tiny and four medium and they negotiated a reasonable price with the vendor.
They were chatting with me over internet while on phone to seller at same time and organised purchase.
Within two weeks of first contacting Akazuki my ‘new’ dishes arrived via DHL
I was concerned about fragile porcelain being couriered internationally but they were so well packed I needn’t have worried!
All 8 plates are perfect and I now have a beautiful set.
Thank you so much Akazuki…you solved my almost impossible problem. Your service is well beyond the expected!!
AND with reasonable price, fast shipping and great communication…

10 June 2022
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, perfect timing, and delivered with care. I was a bit nervous about buying from a site/shop based in a different country but the complete process was safe and the products were exactly what was shown online.

6 June 2022
Unprompted review
Rated 5 out of 5 stars

Really good!

I ordered two times and each time everything has been perfect!
They ship from Japan but the shipping fee is cheap and the delivery quite fast! A shop you can trust!!

21 January 2015
Unprompted review
Rated 5 out of 5 stars

Love it

Reasonable prices, good service and special thanks to the support for their help! I highly recommend this shop to anyone who love Japanese products!

24 December 2014
Unprompted review
Show reviews in all languages. (42 reviews)

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