While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have written 11 emails to return a product that I finally received - late - and it is defective. NO one has responded. This item is crap and does not work. I just want to return it yet no one has even acknowledged my emails. Is this a real company even? Horrible customer service.
I have never received my order and you continue to send me requests to do a review ! SEND MY ORDER NOW!!! This is the worst company ever!
The tracking number you sent me for order 1628 does not provide any tracking information. Your website says the order does not exist.
its been waiting for a month, too long and my haven’t received them yet
hello!! I still have not received a response, the delivery went but my order did not reach my hands, I want to know what will happen
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Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
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Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
