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Company details

  1. Vaporizer Store
  2. Cannabis store
  3. Electronic Cigarette Store
  4. Tobacco Shop

Information provided by various external sources

You can purchase The World's Most Portable and Advanced, yet easy to use dry herb vape AirVape X, the Unique OM Keychain waxy oil vaporizer, Shop innovative smoking accessories. Buy the best dry herb portable vaporizer, Airvape XS is a herbal vaporizer...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Exceptional support and a high-quality replacement

After having issues with a previous unit, the support team (especially Hannah) was incredible. They authorized an exchange for the Legacy PRO 2, and the difference is night and day. The new unit has a much better seal and the airflow is perfect.
Communication was transparent throughout the entire process, even when we had some courier issues. It’s great to see a brand that actually stands behind its products. Highly recommended!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

AirVape is hands down the company with…

AirVape is hands down the company with the best service other then the vapes they offer. Their customer service is responsive and takes care of the issue quick. I had a DaVinci broke in the last, their customer service didn’t respond in 72 hours!! Anyways, other than the CS, AirVape is finally a brand that is focusing on real bold design. I’ve been using it for almost 10 years. Keep up the good work for this space.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Love the Sleek Design, Smooth Performance!

I’ve had a great experience with AirVape vaporizers. The design is sleek and truly portable, but what stands out most is the smooth, clean vapor quality. The heat-up time is fast, temperature control is precise, and the devices feel solid and well-built. Battery life has been reliable for daily use, and they’re easy to clean and maintain. Overall, AirVape delivers a premium experience without being overly complicated.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I’ve tried a lot of vaporizers over the years, and airvape surprised me. Build quality is solid, heats up fast, and the flavor is clean. It actually feels premium without being overly complicated. Battery life is reliable and it’s easy to carry around without it feeling bulky. Customer service was also responsive and helpful, which you don’t always get these days. Overall, just a well-designed product that does what it’s supposed to do. Would definitely recommend.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Affordable Luxurious products

Affordable Luxurious products, airvape is a great company, customer service was super helpful when I needed to make a change to my shipping address last minute and I'm obsessed with my Legacy PRO, I bought it as a gift for someone else, it shipped to us very quickly before the holidays, and I ended up buying one for myself one, we use it every day.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Legacy pro

I got the legacy pro and found it quite easy to work with and use. No need to learn how to roll haha. And it’s discreet. It was an easy choice for me.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Real people with advice

An honest company with real people behind it. Helpful and responsive, their customer support helped me choose a product for my needs. Their product line has a nice offering, and the upgrade program is easy to follow and use.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Garbage company so I'm guessing its a…

Garbage company so I'm guessing its a garbage product as well, i wouldn't know . I received my air vape royal edition yesterday and still haven't been able to use it. It came with no instructions and the QR code doesn't work. User manual is not available on website or is well hidden. Someone finally emailed me a link and upon carefully reviewing i find that there is alot not covered, like this little bag of pieces that i have no idea what they are or what to do with them. Is this device ready after charging or do i have to find a place to shove these pieces into device. Awful experience, but i guess that what I get for buying from a business run out of someone's moms garage in California

23 November 2023
Unprompted review
Airvape logo

Reply from Airvape

Hi,

We’re really sorry to hear about your experience, and we apologize for the frustrating out-of-box setup. That’s definitely not the first impression we want anyone to have.

The AirVape Royal Edition is ready to use after charging, and most of the small pieces included in the box are accessories (such as screens and cleaning tools) rather than parts that must be installed before first use. That said, the instructions should absolutely make this clearer.

You can find the official user manual here:
https://airvapeusa.com/pages/user-manuals

If the QR code in your box didn’t work, we sincerely apologize for that — we’re currently updating some of the printed materials to prevent this issue.

Please feel free to contact our support team at cs@airvapeusa.com, and we’ll be happy to walk you through the setup or identify the accessories included in your package so you can start using your device right away.

Again, we’re sorry for the rough start and appreciate you bringing this to our attention so we can improve the experience.

Best regards,
AirVape Support Team

Rated 1 out of 5 stars

New Legacy Airvape is a Disappointment

I have purchased vapes from this company in the past but their new vape, Legacy has been a real disappointment. I bought as an early purchaser to support the company and received a beta version and now they want me to pay to get what I originally paid for. Poorly run company, don't give them your money.

Your reply over 5 years later pretty much says it all.

5 November 2020
Unprompted review
Airvape logo

Reply from Airvape

Hi,

Thank you for sharing your feedback, and we truly appreciate your support as one of the early customers.

We’re sorry to hear that your experience with the Legacy left you feeling disappointed. The first production run was sold as a finished product, and later on we introduced updated versions with hardware improvements based on continued product development and customer feedback.

For customers who wanted to move to the newer version, we offered an optional upgrade program at a reduced cost. This was never meant to take away from your original purchase, and we understand why it may have felt frustrating if your expectation was that the later version would match what you had initially hoped for.

We take this feedback seriously, because early customers are a big part of how we improve. If there is anything still unresolved with your order or device, please reach out to cs@airvapeusa.com and our team will be happy to review your case.

Best regards,
AirVape Support Team

Rated 5 out of 5 stars

I love this store

I love this store. What they say, they do. Very good quality products, and good prices. I would recommend this store to anyone 21 years or older. As the U.S. becomes more legal everyday, its nice to have such good quality choices. and their prices are excellent. thank you! For being my GO TO!

20 May 2020
Unprompted review

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