Airtel India Reviews 

Airtel internet is bad not faster 5g internet speed verry solo 5G internet 😭😭👇

I gave them 1 star bcoz less than 1 option is not available. The worst service provider I have ever seen. Most pathetic service, ill mannered staff, and very bad customer care makes AIRTEL super cheap service provider

Worst worst worst experience of all time I could never trust this company ever again. It was an absolute nightmare to deal with them. They are nothing but money laundering company. They fool people with a family postpaid plan and charge too high fees. Never go for Airtel they are India’s biggest scam.

The chatBot purposefully designed to misguide people. Ask so many stupid questions. Absolutely useless.

Name -Rakubul Hussain
I am a student .
I am 5G network area but all time 5G NSA network Disconnected problem indor please slove emergency coustomer care complaint and appellate authority complaint but no solution please slove request.

Worst service ever…do not go for them

This company is worst like anything. All of a sudden it declares that your your data is finished when at the time of 12 :26 AM according to customer care but according to me it was 12:15 AM. Got a message to recharge data. I didnt had any other option to recharge my data. Next day again by 12:19 AM my net was not working. If senior persons are looking this review then I would like to say that its haram ki kamai.

Airtel company's immediate after sales service is pathetic. Sales representatives mislead customers, provide fake assurances, and fail to offer genuine support when in dire need . Customers deserve transparency, competent service, and timely resolution—not endless ticket closures without results. I would not recommend this service to anyone until they significantly improve their customer support and business practices.

Worst customer service I've ever experienced. Your staff clearly needs proper training on professionalism, politeness, and customer empathy.

Issue:
One of your Airtel technicians who installed my Airtel Black connection called me on 29th May and asked me to pay ₹4,800, claiming there was a special offer that would provide one year of service. I made the payment to the Airtel UPI account, and I have all the transaction IDs as proof.

However, after receiving the money, the technician stopped answering my calls, and my connection has still not been restored. Despite raising a complaint, no resolution has been provided. Instead, my bills and overdue charges continue to increase every month for a service I haven't even been able to use.

I have already paid the amount requested, and I am not going to pay another single rupee for bills that have accumulated because of your employee's actions. This is completely unacceptable and feels nothing short of a scam.

Either:

1. Restore my connection immediately,
2. Refund my ₹4,800 in full, or
3. Remove your equipment from my premises.

Until this matter is resolved, I will not make any further payments. I expect an immediate resolution instead of excuses.

When I didnt get the answer I was looking for during my first call, the call was disconnected directly instead of being transferred to a senior this was a truly surprising experience for me.When I called a second time, the call was transferred with a different explanation.I have never experienced such terrible service before. Highly not recommend to anyone for this service provider.

​I switched to your IPTV connection, but the setup process was an absolute nightmare. Following your executive's guidance, I went through a tedious process to unbundle my Airtel One service, applied for IPTV, and paid the advance fee under the promise of a 48-hour installation. Instead, I had to chase your team for 15 days with zero result. Airtel's customer service has become pathetic and takes customers completely for granted. I finally had to visit a physical store, where I was shockingly told to repeat the entire process and pay again just to get the installation done two days later. To make matters worse, my requests to lodge a formal complaint against the executives who gave me false promises were completely ignored. If your customer service department only exists to give fake promises and ignore issues, why do you even have one?

I am paying a higher premium for Airtel compared to other services, but the network quality does not justify the cost. Airtel claims to have the widest and most reliable network, but my recent experience proved otherwise. While traveling from Mumbai to Goa and on to Kerala, my network disconnected repeatedly, leaving me completely stranded without connectivity. Surprisingly, my wife’s phone, which uses a Jio connection, had absolutely no issues throughout the same journey. What exactly am I paying a premium for if your "best network" cannot match a competitor's basic connectivity?

⭐ 1 STAR ⭐

Absolutely the WORST service I have ever experienced! 😡👎

I was promised an unlimited SIM, but after paying for it, the SIM did not work at all. 📵❌ I contacted customer service multiple times, and instead of helping me, they kept giving excuses and misleading information. 🤥🚫

I wasted my hard-earned money and received nothing but frustration. 💸😠 The staff were unhelpful, the support was terrible, and nobody took responsibility for fixing the issue. 📞❌

I feel completely cheated and misled by this company. If you are thinking about buying a SIM from Airtel, be very careful! ⚠️🚨

Very disappointing experience. I would not recommend this service to anyone. 👎💔

#WorstService #Airtel #BadCustomerService #WasteOfMoney #Disappointed 😡😡😡

Worst Broadband Service Experience I Have Ever Had.
I am writing this review after years of frustration with Airtel Broadband. My current complaint is just another example of the poor service I have repeatedly experienced.
My broadband connection (013547199476_dsl) stopped working on 10 June 2026. Today is 15 June 2026, and there has still been no resolution. I have received daily messages claiming that an engineer has been assigned, yet not a single engineer has visited my location.
Every day a new engineer gets assigned. Most of them never answer their phones. On the rare occasions when someone answered, I was promised that the issue would be fixed "tomorrow" or that an engineer would visit in the afternoon. Nobody showed up. The next day another engineer was assigned and the cycle repeated.
I contacted customer care multiple times. Despite repeated assurances, there was no meaningful update, no site visit, no explanation of the problem, and no estimated restoration time.
The most frustrating part is that this is NOT the first time Airtel has done this.
In a previous incident, my broadband service remained disrupted for approximately 24 days while I was on a monthly plan. For more than three weeks there was no proper support, no effective follow-up, and no timely resolution. I was paying for a service that I could not use for most of the month. Imagine paying for 30 days of internet and getting only a few days of actual service.
During that period I was calling customer care almost every day, repeating the same issue again and again, only to receive promises and ticket updates but no actual resolution. The experience was so frustrating that I seriously considered disconnecting the service permanently.
What disappoints me most is the huge gap between Airtel's reputation and the actual customer experience. Airtel is often promoted as one of India's largest telecommunications companies, yet my experience has been that when a broadband fault occurs, getting support can be extremely difficult.
Ironically, many local internet providers offer better customer service. At least they answer calls, communicate clearly, and often restore connections within a day or two. With Airtel, I have repeatedly experienced delays, lack of communication, unanswered calls, and unresolved complaints.

If Airtel truly values its customers, it needs to improve engineer accountability, complaint resolution timelines, customer communication, and compensation for prolonged outages.
Based on my experience, I cannot recommend Airtel Broadband to anyone who depends on a reliable internet connection and responsive customer support.

We are facing network issues in Ladakh for Airtel number 9677755105. We raised a complaint but have received no response from customer service. The service is very poor. As per customer service advice, we purchased a new SIM and did a SIM swap, but it was a waste because nothing is working. If that’s the case, why do you claim to provide service all over the country?

Airtel at its lowest point in a country you boast customer is god.
But we don't care we give only ultimate bulshit service.
Airtel I wish you sell of or better meet customer satisfaction

I switched my entire family's mobile and broadband services to Airtel One after trusting Airtel's promises of seamless connectivity. Unfortunately the service has been extremely poor.

Multiple complaints have been raised, multiple assurances of callbacks have been given, but no technician or responsible official has contacted me. The issue remains unresolved.

The real problem is not the technical fault but the complete lack of accountability and ownership. Customer care repeatedly provides assurances without any actual resolution.

Airtel may be successful in acquiring customers, but my experience suggests serious shortcomings in retaining them through quality service and effective grievance redressal.

Very disappointing experience. I would strongly urge Airtel management to focus on customer service rather than just customer acquisition.

Worst service

Worst airtel connection and team. 15 days before take money 1500 bt my setup box is not given and any staff nt reciving phone calls pls don't buy Airtel wifi. Before conection he tell 3 months free bt after connection he tell 1 month free. No1 froud stafs

My Airtel Wifi connectivity have been disconnected since 10th June 26 And Airtel is not taking any care too resolving the issue now it’s 12th June 26 till now there is no Response or solution

I have paid for my subscription on 27th of May 2026, my mobile number is 7013144580 and as per customer care with in 24 hours we will install the router and provide internet to my house, but as on today(10th June 2026), installation not done and nobody is responding for the same and I have raised request for cancellation 3 times once I am vexed with this service and that also is not processing, I dont know the problem because of Airtel Pathetic service I am suffering. I am checking for other Networks.
I tried to chat my issue with the bot, which is not at all understanding my issue and the issue is not at all listed. My be because Airtel has though every subscriber will shut his mouth after paying the amount without raising concerns.
My recommendation to Airtel is check properly before giving any commitment to the customer, if you cannot deliver the services atleast inform us that our services are pathetic and choose if you are ok.