Bad experience
I recently purchased two LED phone cases from Airoteck, and I must say, my experience has been extremely disappointing.
The first case I bought stopped working after just one day of use. I expected a product that would last longer, especially for the price I paid. Unfortunately, it was clear that the quality was subpar.
Thinking it was a fluke, I decided to give Airoteck another chance with a custom design LED case. However, this purchase was even worse. Instead of receiving my custom design, the case arrived with a message that read, "Please add custom design here." This glaring oversight demonstrated a lack of professionalism and attention to detail that I found unacceptable.
When I reached out to their customer service for assistance, I was met with indifference. They refused to provide a refund or even acknowledge the issues I faced. Frustrated, I had no choice but to dispute the charge with my credit card company.
In summary, my experience with Airoteck has been marked by poor product quality and abysmal customer service. I cannot recommend this company based on my experience, and I advise potential customers to think twice before making a purchase.
4 January 2025
Unprompted review