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We’re Airhost Agency – your hands-off short-term rental experts! Got a property? Let us handle everything. We specialise in managing homes across London, Brighton, and Kent, providing a fully-managed service so you can relax—wherever you are in the world. Established in 2018, we bring years of industry experience and in-depth knowledge to every home we manage. Our friendly team is based in our Canterbury office, and we pride ourselves on delivering a seamless, stress-free service for homeowners. For guests, we offer nearly 24/7 support, with our overnight team available until 4am. We’re known for fast responses, top-tier communication, and creating luxury stays that feel like a home away from home. Whether you're a property owner or a guest, you're in great hands with Airhost Agency.
Unit 1B Denne Hill Business Centre, CT4 6HD, Canterbury,, United Kingdom
3.8
5 reviews
Hasn’t replied to negative reviews
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Airhost are fantastic and really nurture that family business feel. We’ve been so happy to work with them while renting our property from overseas, and they’ve been the best management company we’ve dealt with. Keep up the great work all!
I didn’t even stay at the property, so this review is not about the place itself or the owners — it’s about the agency that manages it.
I booked and cancelled within 48 hours, after unexpected plans changed, and still more than a month and a half before the check-in date. Airbnb themselves acknowledged that, in cases like this, most hosts are understanding and try to help. Unfortunately, this agency didn’t even bother to reply properly.
They hid behind a rigid policy and showed absolutely no empathy or human decency. It’s disgusting and frankly pathetic how greedy and careless they’ve been. They clearly had plenty of time to rebook the property and lose nothing, but chose instead to keep the full payment and ignore my messages.
I genuinely hope the property owners know how their management company behaves, because this kind of attitude damages their reputation more than anything else.
Greed always shows — and this experience proved it perfectly.
We stayed here as a group of girls for a weekend away. The accommodation was spotless, the location was great and we were really happy. I especially thought the price we paid for what we got was amazing and if we came back to Brighton either as a group or with my family I would choose this same accommodation and host.
We had a fantastic stay in Brighton. The location of the Airb&b was perfect. It was spotless and had everything we could ask for. Everything was as advertised by the hosts. Highly recommend.
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