I was always on whats appa nd also to direct me in lisbon google map was not eating my full data, and becaus e it was the first time i used airalo i am sure i have note even used my whole data being... See more
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Connectivity allows me to use the navigation apps to drive vehicles in European countries. Sometimes there are areas where service drops out.
We’ve used AIRALO in several countries around the world with no issues. If you’re struggling to figure it out they have great customer care. Also a video online to show you what you’re doing wrong is... See more
Company replied
I am now onto my tenth Airalo esim. From Europe to Japan to New Zealand to South America. Simple purchase and setup, completed before I leave. On arrival, airplane mode off, use esim on. By the time t... See more
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Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
- Travel Aggregator
About Airalo
Written by the company
Stay connected wherever you travel. With an Airalo eSIM (digital SIM), stay connected easily in 200+ destinations worldwide. No roaming fees or hidden costs — just easy, affordable, global connectivity.
What is an eSIM?
An eSIM is like a SIM card, but digital. It's built into your phone and functions just like a physical SIM.
Instead of having to go hunt for a physical SIM card, you can purchase an eSIM directly from the Airalo app, install it on your device, and instantly connect to a mobile network at your destination.
What is an Airalo eSIM plan?
An Airalo eSIM plan gives you access to mobile data, call, and text services. Choose between local, regional, or global eSIM plan to get online in 200+ destinations. You can also choose between Airalo's Unlimited packages for peace of mind, or choose a specific data package, over a number of days. Simply download the Airalo app, purchase your chosen eSIM, install it on your device, and connect to a mobile network when you arrive at your destination!
How does it work?
- Install the Airalo app.
- Purchase an eSIM plan for your travel destination.
- Install the eSIM.
- Turn on your eSIM and connect to the internet upon arrival.
Airalo eSIMs are available for 200+ destinations, including:
- United States eSIM
- United Kingdom eSIM
- Turkey eSIM
- Italy eSIM
- France eSIM
- Spain eSIM
- Japan eSIM
- Germany eSIM
- Canada eSIM
- Thailand eSIM
- Portugal eSIM
- Morocco eSIM
- China eSIM
- Europe eSIM
- South Africa eSIM
- United Arab Emirates eSIM
Why choose Airalo?
- Our core values (empathy, ownership, innovation, trust, growth, and customer-first) dictate everything we do.
- We are fully transparent about our eSIMs and prices, including the data cap and reset for our Unlimited packages.
- We are the eSIM pioneer and over 30+ million users trust us.
Why travelers love Airalo:
- Fast and efficient multi-lingual customer support.
- Flexible and affordable data packages, including Unlimited eSIMs.
- No hidden fees or surprise roaming charges.
- Unlimited eSIM packages with no hotspot limit.
- eSIM options for calls, text, and phone numbers.
eSIM FAQ
What does an Airalo eSIM package come with?
An Airalo package comes with a fixed amount of data (e.g., 1GB, 3GB, 5GB, etc.) valid for a specified time period (e.g., 7 days, 15 days, 30 days, etc.). You can also choose Unlimited data packages for a specified period. Airalo also offers calls, texts, and a phone number for 30+ destinations. If you run out of data or your validity period expires, you can top up your eSIM or download a new one right from the Airalo app.
How much does it cost?
eSIMs from Airalo start from US$4.50 for 1GB of data.
Does an eSIM come with a number?
Some eSIMs come with a phone number so you can call, text, and access data. Check your eSIM description for details before purchase.
What devices are ready?
You can find a regularly updated list of eSIM-compatible devices at this link:
Who is Airalo best for?
- Anyone who travels, whether it's for business or vacation.
- Digital nomads who need to stay connected to work while abroad.
- Crew members (e.g., seafarers, flight attendants, etc.) who need to stay connected while they travel.
- Anyone who wants an easy and affordable data alternative to their home network.
Can I use my SIM card at the same time?
Yes! Most devices allow you to use multiple SIMs and/or eSIMs simultaneously. You can keep your primary line active to receive text messages, calls, and 2FA authentication (but remember, they'll be subject to roaming fees).
Happy travels!
–Learn more about eSIMs and Airalo:
- Airalo Website: www.airalo.com
- Airalo Blog: www.airalo.com/blog
- Airalo Help Center: www.airalo.com/help
Join the Airalo community!
Follow @airalocom on Instagram, Facebook, YouTube, TikTok, Twitter/X, and LinkedIn.
Privacy Policy
www.airalo.com/more-info/privacy-policy
Terms & Conditions
Contact info
6 Raffles Boulevard, #03-308 Marina Square, 039594, Singapore, Singapore
- support@airalo.com
- airalo.com
4.0
Great
36K reviews
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Replied to 80% of negative reviews
Typically replies within 2 weeks
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Reply from Airalo
Thanks for sharing your thoughts! It's great to hear that your setup experience went smoothly and that the transition has been seamless. We truly appreciate your feedback and hope to be a part of your future travels!
- The Airalo Team.
Very smooth data almost everywhere
Very smooth data almost everywhere. Liked the automatic continuation of data usage after topping up.
23 July 2026
Reply from Airalo
We're so glad to hear that you've enjoyed a smooth experience with our eSIMs and that the automatic continuation of data after topping up has made things easier for you! Your positive feedback means a lot to us. We hope to be part of your future travels and continue providing you with seamless connectivity.
- The Airalo Team.
first time using Airalo…
As this is our first time using Airalo didn’t find it that easy and slow to connect and still don’t know that it is working as we are now overseas… We are just hoping it is working would love some verification
21 July 2026
Once you get used to the installation…
Once you get used to the installation process it works well.
23 July 2026
Reply from Airalo
Hey there! It's great to know that after getting used to the installation process, everything is working well for you. We truly appreciate your feedback and are thrilled to be part of your journey. If you have any more thoughts or experiences to share, we’re here for you. Safe travels ahead!
- The Airalo Team.
Great experience!
2 July 2026
Reply from Airalo
Hey there! We’re so glad to hear you had a great experience with our eSIMs. It really makes our day to know you enjoyed it. We’re excited to be part of your future travels! Safe journeys ahead!
- The Airalo Team.
Reply from Airalo
We're so glad to hear that you're having a good experience with our eSIMs! Your feedback means a lot to us, and we hope to be a part of your future travels. If you have any questions or need assistance, we're here to help.
- The Airalo Team.
Reply from Airalo
Hey there! Thanks for your awesome feedback! We're so glad to hear you find our eSIMs easy to use and reasonably priced. Your support means a lot to us, and we can't wait to be part of your future travels!
- The Airalo Team.
On my last vacation in Austria
On my last vacation in Austria, the eSIM stopped working. It had worked the previous times, so it wasn't a matter of me operating it incorrectly.
23 July 2026
Reply from Airalo
It's great to hear you've enjoyed a reliable connection across all continents! We're so glad our eSIMs have been helpful for your travels. We’re always here to support your adventures, and we look forward to being part of your future journeys.
- The Airalo Team.
The connection is fast and I was able…
The connection is fast and I was able to use it within 30 days,
23 July 2026
Reply from Airalo
It's great to hear that you've enjoyed a fast and accessible connection! We truly appreciate you sharing your experience with us. We’re here to support you on your travels and hope to be part of your future adventures.
- The Airalo Team.
Smooth and seamless
21 July 2026
Reply from Airalo
Hey there! It's wonderful to hear that your experience was smooth and seamless. We’re always here to support your travels and ensure you have the best connectivity with our eSIMs. If you have any questions or need assistance in the future, feel free to reach out. Safe travels!
- The Airalo Team.
Reply from Airalo
Thanks for your feedback! We're glad to hear that you find our eSIM easy to use and that it's working well for you. Your experience means a lot to us, and we’re excited to be part of your travels. If you ever have any questions or need assistance, feel free to reach out.
- The Airalo Team.
Have used Airalo since 2018
Have used Airalo since 2018. From Asia to South America, always works and with the seamless integration of the esim and ubiquitous WhatsApp you never miss a beat.
23 July 2026
Reply from Airalo
Hey there! It's great to hear how well Airalo has been working for you since 2018! Staying connected seamlessly while traveling across continents is what we aim for, and your experience truly brightens our day. We love being a part of your journeys and look forward to supporting your future travels!
- The Airalo Team.
Reply from Airalo
Hey there! We're so glad to hear that you find our eSIMs easy and useful. It's always our goal to provide a seamless experience for travelers like you. We appreciate your support and look forward to being part of your future adventures!
- The Airalo Team.
The application is very friendly and…
The application is very friendly and easy to use. The connection is solid and the voice calls are clear and the best part is the very competitive pricing. Highly recommended
22 July 2026
Reply from Airalo
Hey there! We’re so glad to hear you find our eSIMs user-friendly with solid connections and clear voice calls. It's great that you appreciate our competitive pricing too! Your support truly means a lot to us, and we’re excited to be a part of your future travels. Safe journeys ahead! - The Airalo Team.
Ease of installation and use
22 July 2026
Reply from Airalo
It's great to hear that you found it easy to install and use! We truly appreciate you sharing your experience. If you have any questions or need assistance in the future, we're here to help. Wishing you wonderful travels ahead!
- The Airalo Team.
Bought a call and text sim and calls…
Bought a call and text sim and calls would not work
22 July 2026
Reply from Airalo
Hi Lewis,
Thank you for sharing your experience! I'm really sorry to hear that calls aren't working on your eSIM. I've just sent you an email to help sort this out, so please check your inbox when you have a moment. I appreciate your patience and look forward to getting this fixed for you.
Elena — Customer Advocacy
Reply from Airalo
Hey there! We’re really happy to know that our eSIMs are helping you connect. Your experience means a lot to us, and we’re here to support you on your travels. If you have any questions or need assistance, just reach out. Safe travels! - The Airalo Team.
It has been a great experience
It has been a great experience. Used quite a few times on my trips, pretty reliable.. always good signal
22 July 2026
Reply from Airalo
We appreciate your wonderful feedback and are glad to hear you've had such a reliable experience during your travels! Your support truly means a lot to us, and we’re excited to be part of your adventures. Wishing you safe and enjoyable travels ahead! - The Airalo Team.
Reply from Airalo
Hey there! It’s great to hear you stayed connected during your trip! We truly appreciate you sharing your experience with us. It’s our goal to make your travels smoother, and we're excited to be a part of your adventures. Looking forward to supporting you on your future journeys!
- The Airalo Team.
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