I'm going through setting up TeamNet from scratch which is mostly intuitive but like anything new you come across things that confuse a bit. For these contact with TeamNet support has been just great.... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Excellent help from service team. I had a last minute problem (basically 4pm Friday issue) where I got locked out due to expired subscription but was unable re-subscribe due to technical issues. The i... See more
Company replied
Great experience, phone was picked up very quickly and was answered by friendly member of the team. Resolved issue promptly, very polite and professional and stayed on the phone until it was sorted. V... See more
Company replied
Agilio Software has been easy to use for managing our website, and it makes handling queries quick and straightforward. The system is clear, reliable, and helps us stay organised day‑to‑day. A solid t... See more
Company replied
4.7
Excellent
905 reviews
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Support was dealt with quickly
21 March 2026
Reply from Agilio Software
We're happy to hear that support was provided to you quickly. We appreciate you taking the time to share your positive experience!
immediate response
very helpful. responded to query immediately and sorted out very well.
20 March 2026
Reply from Agilio Software
We are happy to hear that we responded to your query immediately and sorted it out very well. Thank you for your positive feedback.
Over charged and misleading
I have been a cpd subscriber for many years on a preferential rate. I was informed that I was unable to update my new card details until my subscription had expired. After this date I was then told that my preferential rate was no longer available as I had let my subscription lapse. This is ludicrous. I am now being charged 10x what I was paying. Total scam
20 March 2026
Reply from Agilio Software
Thank you for your review and for being a valued subscriber over the years — we genuinely appreciate your loyalty.
We're sorry this experience has left you feeling this way. I have been in touch directly and have explained the circumstances in full, including how the renewal process works under our terms and conditions.
We understand this isn't the outcome you were hoping for and we're sorry for that. Our team remains available should you wish to discuss anything further.
Fast and clear Resoponse
23 March 2026
Reply from Agilio Software
We're happy to hear that you received a fast and clear response. Thank you for sharing your positive experience with us.
was able to get my issue resolved…
was able to get my issue resolved prompltly by a member of staff.
20 March 2026
Reply from Agilio Software
We are happy to hear that our staff promptly resolved your issue. We appreciate you taking the time to share your positive experience!
Reply from Agilio Software
We appreciate you taking the time to share your feedback. We're happy to hear that you received the outcome you were looking for.
Reply from Agilio Software
We appreciate you taking the time to share your feedback. We're happy to hear that our responses to your questions were timely.
Very easy to use website.
Very easy to use website.
Supporting staff.
Prompt reply to queries.
23 March 2026
Reply from Agilio Software
We're happy to hear that our website is easy to use, and our support and prompt replies are helpful. We appreciate your positive feedback!
Always a very quick response and…
Always a very quick response and outcome from the Clarity customer service personnel!!
23 March 2026
Reply from Agilio Software
We appreciate your positive feedback and are happy to hear that our customer service team provide quick responses and outcomes for you. Thank you!
Reply from Agilio Software
We appreciate you taking the time to share your positive feedback. We are happy to hear about your speedy experience.
Excellent help given
23 March 2026
Reply from Agilio Software
We appreciate you taking the time to share your positive feedback. We are happy to hear you received excellent service.
The access to different support…
The access to different support documents in one portal and swiftness action when support is required.
20 March 2026
Reply from Agilio Software
We're happy to hear that you find our support portal helpful and our support team responsive. We appreciate your positive feedback and thank you for sharing your experience!
Reply from Agilio Software
We're happy to hear that our response was prompt and efficient for you. We appreciate your positive feedback.
Very Helpful.
Having spoken for the first time to a member of the Agilio help team this morning, it was wonderful to be spoken to in both a patient and helpful manner and nothing was too much trouble.
20 March 2026
Reply from Agilio Software
We're happy to hear that our team member was patient and helpful and that you felt supported. We appreciate you taking the time to share your positive experience!
Actions were completed very quickly
20 March 2026
Reply from Agilio Software
We're so glad the actions were completed very quickly for you. We greatly appreciate your positive feedback and thank you!
Reply from Agilio Software
We're happy to hear that you had a great experience with our support and systems! Thank you for your positive feedback.
Hayley was polite and efficient and…
Hayley was polite and efficient and helped with my problem.
19 March 2026
Reply from Agilio Software
We're happy that our team member was polite and efficient and helped resolve your problem. Thank you for sharing your positive experience!
professional customer service
the person I spoke to was attentive and sorted out my problem swiftly and calmly
19 March 2026
Reply from Agilio Software
We're happy to hear that our team member was attentive and resolved your issue swiftly and calmly. We appreciate you sharing your positive experience with us!
Reply from Agilio Software
We are happy that we promptly addressed your simple query and sorted it out for you. We appreciate your positive feedback and your time.
Really friendly guy who I spoke to and…
Really friendly guy who I spoke to and helped sort the problem straight away :) Thanks
19 March 2026
Reply from Agilio Software
We're happy to hear that our colleague was friendly and promptly resolved the issue. We appreciate you taking the time to share your positive experience!
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