Agile Telehealth Reviews 

900
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 894 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often note the friendly and knowledgeable staff who listen carefully and answer questions thoroughly during consultations. Many users find the telehealth platform incredibly simple and efficient for managing their health needs. The service is generally described as fast, convenient, and reliable for getting quick refills and medical advice. However, some people mentioned frustrations with customer service and inconsistent communication across the platform. A few reviewers experienced unexpected appointment changes, long hold times, or mistakes with their medication orders. Others felt that the process could sometimes feel a bit rushed or impersonal depending on the clinician.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that providers and clinicians are prompt,... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, simple, and efficient online... See more

Service

Users describe positive interactions with service, highlighting prompt and courteous providers, as well as an... See more

Customer service

People report positive experiences with customer service, noting that providers listen carefully to concerns... See more

Product

Customers had ambiguous experiences with product, reflecting a mix of satisfaction and concern. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We established a formula for my monthly prescription. I asked to wait a couple months because I had to finish a recent glp-1 prescription. He was very flexible, and informed me I could call back just... See more

Company replied

Rated 5 out of 5 stars

The ability to visit with a physician regarding something so personal in such a quick span of time was incredible. My weight loss journey did not have to wait. I’m impressed with the absolute speed in... See more

Rated 5 out of 5 stars

Experience with the doctor and getting medication was easy. But getting logged into the website/app has been a nightmare. I called and was told my issue had been escalated to IT and I would be called.... See more

Company replied

Rated 5 out of 5 stars

I really liked the provider. I felt heard and she was very knowledgeable about perimenopause and answered all my questions. She is getting me started on HRT right away.

Company replied


Company details

  1. Health Consultant
  2. Women's Health Clinic
  3. Weight Loss Service

Written by the company

Agile Telehealth makes it easy for employers to offer employees affordable, prescription-based GLP-1 treatments—all from the convenience of a virtual visit. What sets Agile’s programs apart is our ongoing, personalized support through exclusive Care Coaching. Each patient is paired with a certified Care Coach who meets with them biweekly—or at a cadence that works best for them.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

900 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(900)

896 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

I really liked the provider. I felt heard and she was very knowledgeable about perimenopause and answered all my questions. She is getting me started on HRT right away.

1 July 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Amanda, it’s wonderful to hear that your provider made you feel heard and supported regarding your perimenopause questions. We’re so glad we could get you started on your journey so quickly, and we appreciate your trust. We’ll continue providing this Agile Telehealth personalized approach to ensure you always receive high quality care.
-Agile Telehealth Team

Rated 5 out of 5 stars

Everything was great except for each…

Everything was great except for each time I meet there are issues on the clinician's side with the sound and not being able to hear everything that she says.

30 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Sue, we’re sorry to hear about the audio issues during your meetings. It’s important that you can hear your clinician clearly. Thank you for your patience and the five-star rating. Our Agile Telehealth patient support team is committed to resolving these technical details to ensure your future visits are perfect.
-The Agile Telehealth Team

Rated 4 out of 5 stars

All went ok & quickly

All went ok & quickly. Only issue is the labs to be drawn. It is unclear.

18 June 2026
Agile Telehealth logo

Reply from Agile Telehealth

Hi Desiree, we're glad everything went quickly for you, though we’re sorry the lab instructions weren't as clear as they should have been. Thank you for sharing your experience and for choosing our medical weight loss program. We’ll work on improving that clarity to ensure a smoother process for everyone.
The Agile Telehealth team

Rated 5 out of 5 stars

I excellent

Excellent service and a pleasant experience

1 July 2026
Agile Telehealth logo

Reply from Agile Telehealth

Hi Thomas, it’s wonderful to hear you had such a pleasant experience with our team. We truly appreciate you taking the time to share your feedback. Agile Telehealth reviews like yours help us ensure we’re providing the best care possible. We’ll keep working hard to provide the excellent service you deserve.
-The Agile Telehealth Team

Rated 5 out of 5 stars
Agile Telehealth logo

Reply from Agile Telehealth

Hi Dana, it’s great to hear our team was so friendly and helpful during your visit. We really appreciate you trusting us with your care. Agile Telehealth reviews like yours encourage us to keep providing the high level of support our patients deserve.
-The Agile Telehealth Team

Rated 5 out of 5 stars

It's been very helpful in regards to my…

It's been very helpful in regards to my work schedule and being able to access at any time and complete the process

30 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Naunit, we’re so glad you found our process straightforward and had a pleasant interaction with our team. Thank you for sharing your experience. Agile Telehealth reviews like yours help others see how simple and supportive our care can be. We’ll keep working hard to ensure every patient receives that same level of courteous support.
-The Agile Telehealth Team

Rated 5 out of 5 stars

It was quick that they're all and the…

It was quick that they're all and the outcome was very positive

30 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi SBurton, we’re so glad you had such a quick experience and a positive outcome. Thank you for trusting us with your journey. Agile Telehealth reviews like yours help others see the value in our program. We’ll keep working hard to maintain the high quality you experienced.
-Agile Telehealth Team

Rated 5 out of 5 stars

The quickness and ease of the overall…

The quickness and ease of the overall process

30 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Deanna, it’s great to hear that you found our process so quick and easy. Thank you for sharing your experience and for trusting us with your care. We’re dedicated to keeping our medical weight loss program accessible and straightforward for everyone.

Rated 5 out of 5 stars

Quick and comprehensive

Physician was right on time. Appointment was quick and comprehensive. Questions were answered and options were presented with easy to understand information.

30 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Angella, it’s great to know your visit was punctual and the information provided was easy to follow. We’re glad our team could answer your questions clearly. Thank you for choosing Agile Telehealth. We’re committed to maintaining this high standard of care throughout your medical weight loss journey.
-The Agile Telehealth Team

Rated 5 out of 5 stars

Quickness and convenience

Quickness and convenience

30 June 2026
Agile Telehealth logo

Reply from Agile Telehealth

Hi Sheila, it’s great to hear that you found our process so quick and convenient. Thank you for sharing your feedback and for trusting Agile Telehealth. We’ll continue working hard to ensure our medical weight loss program stays simple and efficient for all our patients.
-The Agile Telehealth Team

Rated 5 out of 5 stars

Nurse Practitioner was thorough and…

Nurse Practitioner was thorough and answered all my questions.

30 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Michael, we’re so glad your Nurse Practitioner provided such a thorough experience and addressed all your questions. Thank you for sharing your feedback and for trusting our team. We’ll continue working hard to ensure our Agile Telehealth patient support team provides this high level of care to everyone.
-The Agile Telehealth Team

Rated 5 out of 5 stars

So far

So far, the company has been very responsive and helpful.

29 June 2026
Agile Telehealth logo

Reply from Agile Telehealth

Hi Julie, we’re so glad to hear you’ve had such a helpful and responsive experience with us so far. Thank you for sharing your feedback and for trusting our Agile Telehealth patient support team. We’ll continue to be here for you with the same high level of care.
-Agile Telehealth Team

Rated 5 out of 5 stars

Quick

Quick, and easy.

29 June 2026
Agile Telehealth logo

Reply from Agile Telehealth

Hi Dona, we're so glad to hear that everything was straightforward and efficient for you. Thank you for trusting us and sharing your feedback about our Agile Telehealth weight loss program. We’ll continue to keep our process simple and supportive for your journey.
-Agile Telehealth Team

Rated 5 out of 5 stars

Explained things well.

29 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Heather, it’s great to know our team provided clear and helpful explanations for you. We appreciate you sharing your experience and choosing us for your health journey. Our Agile Telehealth patient support team is dedicated to keeping you informed every step of the way.
-Agile Telehealth Team

Rated 5 out of 5 stars

It was quick and easy

28 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Toney, we’re so glad the process was quick and easy for you. Thank you for choosing us and sharing your feedback. Agile Telehealth reviews like yours help others see how simple starting a health journey can be. We’ll keep striving to provide a smooth, efficient experience for all our patients.
-Agile Telehealth Team

Rated 5 out of 5 stars

Agile Telehealth is easy and convenient

Agile Telehealth is easy and responsive. I have a crazy schedule and they make refills and communications so convenient.

28 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi KC, we know how challenging it can be to manage health goals with a busy schedule. We’re glad we can make your refills and communication simple. Thank you for your trust and for sharing your feedback. Our Agile Telehealth patient support team will continue to provide the responsive care you need.
-Agile Telehealth Team

Rated 5 out of 5 stars

I am a new Customer and just for the…

I am a new Customer and just for the first time since the registration and the quick tele video with the nurse practitioner, everything has been very smooth and helpful.

28 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Sandra, it’s great to hear that your registration and video visit went so smoothly. Thank you for trusting us and sharing your positive feedback. We’re committed to providing this high level of care throughout your journey. Agile Telehealth reviews like yours help others find the support they need.
-Agile Telehealth Team

Rated 5 out of 5 stars

It was very easy.

It was very easy.

27 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Kristi, we’re so happy to hear how easy you found our process. Thank you for sharing your experience and trusting us with your health journey. We’ll continue to ensure our medical weight loss program remains accessible and straightforward for everyone. We appreciate your support!
-Agile Telehealth Team

Rated 5 out of 5 stars

Easy to talk to

Prepared and easy to talk to

27 June 2026
Agile Telehealth logo

Reply from Agile Telehealth

Hi Barb, it's wonderful to hear that our team made you feel comfortable and well informed during your visit. Thank you for your trust and for sharing your experience with the Agile Telehealth patient support team. We’ll continue to prioritize clear, approachable care for everyone we serve.
-Agile Telehealth Team

Rated 5 out of 5 stars

It was a great experience for me…

It was a great experience for me because it's fast easy and right to the point.

25 June 2026
Agile Telehealth logo

Reply from Agile Telehealth

Hi Elizabeth, it’s wonderful to hear that our process was fast and straightforward for you. Thank you for sharing your experience and trusting us with your care. We’re committed to keeping our medical weight loss program accessible and efficient for everyone we serve.
-Agile Telehealth Team

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