AG Fraser Reviews 

1,149
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, promptness, and high standards, with work often completed as scheduled. People frequently highlight the staff as friendly, knowledgeable, and helpful, explaining processes clearly and demonstrating professionalism. Reviewers also appreciate the reasonable and transparent pricing, finding it competitive and offering excellent value for money. Many consumers express high satisfaction, often returning for annual services and recommending the company due to its consistent reliability and professionalism.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as reliable, efficient, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Price

Customers had positive experiences with price, consistently finding it reasonable and competitive, offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open, honest, plain talking, a very reasonable price, everything stated up front, no hidden charges, did the work exactly when they said they would to a very high standard….i could go on and on - th... See more

Rated 5 out of 5 stars

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries e... See more

Rated 5 out of 5 stars

Paul and Nathan were brilliant! They serviced my boiler and sorted out my ground floor heating, which had stopped working. They found the faulty part, replaced it quickly, and explained everything cl... See more

Rated 5 out of 5 stars

I had used AG Fraser a few times for boiler services and work, so felt very happy to use them for a new boiler, and they did not disappoint. Paul was very helpful in explaining all of my options and h... See more


Company details

  1. Gas Installation Service
  2. Boiler and Heating Service
  3. Plumber

Written by the company

Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,149)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gas safety inspection

Super quick to respond to my enquiry and fitted me in at short notice due to a cancellation. Very thorough gas safety inspection at a reasonable price.

22 October 2024
Rated 5 out of 5 stars

Great experience

Great experience, I had to reschedule with very little notice but AG Fraser where very accommodating, being able to give an appointment that didn’t clash with the school run.

The boiler service was very efficient, 2nd time using them now.

Thanks!

18 October 2024
Rated 5 out of 5 stars

Boiler Installation

AG Fraser is a reliable, honest and extremely competent company. They are my go-to for anything gas related.
Thank you Paul

26 September 2024
Rated 5 out of 5 stars

Great job

Nathan serviced our boiler and provided a reassuring update before he left. He was very helpful, friendly and polite.

10 October 2024
Rated 5 out of 5 stars

Quick, Clean and Efficient

Nothing bad to say about this company. From booking to billing everything is clear and easy. Communications are excellent and the work is done quickly and efficiently.

10 October 2024
Rated 5 out of 5 stars

Incredible service

Not only was the repairs and servicing fast and efficient the processes of communicating the issues and booking and paying for the service was incredible easy and clear. Charges and prices are made clear and guarantees and promises made have been consistently delivered.

10 October 2024
Rated 5 out of 5 stars

Very Professional

A very professional company with excellent communications that always delivers.
Their business model involves always going the extra mile to ensure customer satisfaction and taking time to explain what work has been undertaken and for what reason.
A highly recommended company.
Thank you
Barrie Mason-Lister

1 October 2024
Rated 5 out of 5 stars

No1 Boiler Service

Absolutely amazing company and service. Customer service 100%. They have serviced my boiler and engineered any replacement parts with expertise. I would 100% recommend this service. They have just serviced my valiant boiler again this September and I am going to continue to have them again. Just give them a go. You won’t regret. Well done to them.

27 September 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, proactive with contact and arranging access, approachable, knowledgeable and reasonably priced.
I’ve been using AG Fraser for 3 years and I would highly recommend the company.

4 October 2024
Rated 5 out of 5 stars

Straightforward, great work.

I booked an appointment online through a very straightforward form. The pricing was transparent and competitive. The engineer attended when agreed and my tenant commented on their friendliness. The work was done perfectly as agreed for the price agreed. No fuss. I will definitely be using this company again

7 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look