Agelyss Reviews 98

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness, noting improvements in skin appearance, reduced puffiness, and diminished dark spots. Many people appreciate the quality and texture of the products, finding them to be non-greasy and pleasant to use. The user experience is often highlighted as positive, with consumers finding the products easy to apply and noticing results quickly. However, some customers also noted issues with certain products, such as eye irritation or burning sensations. A few other people also felt that some products did not deliver the expected results for their specific concerns, like eye bags or brow enhancement.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the products for... See more

Quality

Reviewers mention positive feedback about quality. Many customers express satisfaction with the products,... See more

User experience

Consumers find the user experience to be positive. Many reviewers appreciate how the product works as... See more

Based on these reviews

Rated 4 out of 5 stars

I thought the lip plumper was too expensive, but I gave it a try. I think it has helped some. I just wished it were more affordable. I may get another one when this is gone, but a discoun... See more

Company replied

Rated 4 out of 5 stars

I have only had this product for 3 days to use. It happens to be at a time when my allergies are pretty bad. My eyes get quite puffy during times like this but Agelyss seems to be keeping the swelli... See more

Company replied

Rated 4 out of 5 stars

Alittle too expensive Worked outstandingly remove scar stains scars " from my legs from IED They were "permeantly " scared but now purple/black stains almost gone discolor of Balch and Purple alm... See more

Company replied

Rated 4 out of 5 stars

I like the product a lot, but each jar only contains one ounce. I have age spots in my hands, arms and chest so one jar doesn’t go very far. I called your company asking how long does it take to see... See more

Company replied


Company details

Information provided by various external sources

Agelyss brings you scientifically-proven skin care products that actually work. Cruelty-Free & Paraben-Free. When you look your best, you feel your best 💋


Contact info

4.1

Great

TrustScore 4 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

New face

I have been using the products for 5 days. I have noticed that my skin is softer. I have aging skin which does contain wrinkles and I wear those wrinkles with pride. My life has not always been easy. I also see that my skin is brighter. All in all, I am very pleased with the products I purchased.

13 April 2026
Unprompted review
Agelyss logo

Reply from Agelyss

Thank you so much for such a beautiful and honest review. We love your perspective!

We are so pleased to hear that after just five days, you’re already noticing softer, brighter skin. Our goal is to provide products that support your skin’s health and natural radiance at every stage of life. We are honored to be a part of your self-care routine and are so pleased that you are happy with your purchase. Enjoy that healthy glow!

The Agelyss Team

Rated 4 out of 5 stars

I haven't had sufficient time to judge

I haven't had sufficient time to judge. In my brief experience I like the texture of the cream and how it feels on my skin. I also like the packaging and how the cream is dispensed.

12 April 2026
Unprompted review
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Reply from Agelyss

Thank you for sharing your initial impressions! We’re so glad to hear you’re enjoying the texture of the cream and the design of our packaging.

We look forward to hearing your thoughts after you've had more time with it!

The Agelyss Team

Rated 1 out of 5 stars

May Be Causing Migraines

I haven't seen any improvement and a troubling feature that may be occurring, I have had three migraines this week, when I don't have them more than once or twice a year. I am going to stop using the cream and see if that is the issue.

2 April 2026
Unprompted review
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Reply from Agelyss

Thank you for sharing your feedback. We are sorry to hear about your experience. While migraines are not typically associated with our topical formulas, we take all feedback seriously as everyone’s sensitivities are unique.

We support your decision to hit pause while you consult with a healthcare professional to determine the cause. Your satisfaction is very important to us, so please reach out to our customer service team at 800-437-0560 (M-F 8am-8pm EST & Sat-Sun 9am-6pm EST) so we can discuss your experience further and provide you with your available return or refund options.

The Agelyss Team

Rated 5 out of 5 stars

I’m impressed

I’m impressed. This stuff works!

1 April 2026
Unprompted review
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Reply from Agelyss

Thank you for the 5-star review! We love hearing that you're impressed with the results. We strive to create formulas that truly deliver, and we’re so glad to have earned your support!

The Agelyss Team

Rated 5 out of 5 stars

I've only been using it for a week from…

I've only been using it for a week from when I received my order, I also ordered the moisturizer; I love how it makes my skin feel and I've noticed a difference in the morning, my eyes don't look as baggy. I suffer from allergies and also dry eyes, the eye cream really appears to be helping them feel better. I've shared your product information with friends and family. Totally satisfied thus far!

31 March 2026
Unprompted review
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Reply from Agelyss

Thank you for the wonderful feedback! We’re thrilled you’re already noticing a refreshed look and loving how your skin feels in the morning.

It’s great to know our products are providing the soothing hydration and comfort you need. (Quick Tip: For best results, apply the Eye Cream first, let it dry, then follow with the Hydrating Moisturizer.)

We truly appreciate you sharing Agelyss with your friends and family; thank you for your trust and support!

The Agelyss Team

Rated 1 out of 5 stars

Does not work

My eyelashes actually got shorter after using this product. Do not recommend.

17 January 2026
Unprompted review
Agelyss logo

Reply from Agelyss

We are sorry to hear this was your experience. We take all customer feedback seriously and would like to resolve this for you. Please reach out to our support team at 800-437-0560 so we can provide further assistance.

The Agelyss Team

Rated 3 out of 5 stars

I just started like a 1.5 weeks ago so…

I just started like a 1.5 weeks ago so giving it time.
thank you

10 March 2026
Unprompted review
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Reply from Agelyss

Thank you for your feedback! We're glad you've started your journey with us. Giving time to adjust to a new routine is a great approach for optimal results.

Please feel free to reach out to our customer service team if you have any questions along the way. We look forward to hearing more about your experience!

The Agelyss Team

Rated 5 out of 5 stars

Very nice product and I’m satisfied

Very nice product and I’m satisfied

4 March 2026
Unprompted review
Agelyss logo

Reply from Agelyss

That is great to hear! We are so happy that you are satisfied with your results. Thank you for taking the time to share your feedback with us.

If you ever have any questions as you continue your routine, please feel free to reach out. We appreciate your support!

The Agelyss Team

Rated 5 out of 5 stars

This product really works.

24 February 2026
Unprompted review
Agelyss logo

Reply from Agelyss

We're so happy to hear the product is working well for you! Thank you for the feedback. If you have any questions, feel free to reach out to our customer service team anytime.

The Agelyss Team

Rated 4 out of 5 stars

It appears to be working but ....

It appears to be working but I haven't had it long enough to be able to tell just how effective this product is.

18 February 2026
Unprompted review
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Reply from Agelyss

That is great to hear! We appreciate your patience as skincare results take time to work with your skin’s natural renewal cycle.

We’d love to hear an update once you’ve had more time to see your progress!

The Agelyss Team

Rated 4 out of 5 stars

Good product..

Good product... nice experiencef

21 February 2026
Unprompted review
Agelyss logo

Reply from Agelyss

Thank you for taking the time to share your feedback! We are thrilled to hear that you are having such a nice experience with our products. We truly appreciate your support and are happy to have you as a customer!

The Agelyss Team

Rated 5 out of 5 stars

So far so good

So far so good. My only issue is getting the eye lash/brow serum in my eyes.

17 February 2026
Unprompted review
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Reply from Agelyss

We’re so happy to hear you're enjoying the results so far! To keep the serum out of your eyes, we recommend a 'less is more' approach:

Using the applicator, apply along the root of the upper lash line, just like with eyeliner. For best results, apply each night after cleansing. This helps the serum stay exactly where it's needed!

If you have any questions, feel free to reach out to our customer service team.

The Agelyss Team

Rated 4 out of 5 stars

So far - so good 😊

I’ve only used this product for a week, so is too early to give a full review. I like how it pumps out just a small amount at a time, so I can get it exactly where it needs to be. It feels good, clean and odorless. I’ll update my review in two months 😀

5 February 2026
Unprompted review
Agelyss logo

Reply from Agelyss

Thanks for the initial feedback! We're glad the pump design is working well for you and that you're enjoying it so far. We look forward to hearing from you soon!

The Agelyss Team

Rated 5 out of 5 stars

I've Been Using it About a Week

I've been using the neck cream for about a week, and I can already see some effects. The skin is clearer and a bit tighter. I apply the cream twice a day, first in the morning and later before bed.

20 January 2026
Unprompted review
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Reply from Agelyss

Thank you for sharing! We’re thrilled you're seeing results so quickly. Twice-daily application is the secret to success.

Pro Tip: To maximize that tightening effect, apply the cream using gentle upward strokes from your collarbone toward your jawline.

We can’t wait to hear how your skin feels after a full month of use.

The Agelyss Team

Rated 3 out of 5 stars

Mixed review - Lash & Brow

It is actually hard to rate this product - I have been using the lash/brow enhancer. I am close to being through with the first bottle. I has helped my lashes - they are longer and definitely fuller. I has done nothing for my brows. My brows are so thin near the nose that you can count the hairs - that has not changed at all. So I can recommend this for lashes but not for the brows - from my experience. So I give the product a middle of the road rating - 3 stars.

22 January 2026
Unprompted review
Agelyss logo

Reply from Agelyss

Thank you for the honest feedback! We’re thrilled to hear you’re seeing the appearance of longer, fuller lashes. Because brow hair can have a different cycle than lashes, it often takes more time to see a visible difference in sparse areas. Since you're seeing success with your lashes, we recommend staying consistent with your brow application to help condition those finer hairs.

The Agelyss Team

Rated 5 out of 5 stars

Very smooth cream

16 January 2026
Unprompted review
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Reply from Agelyss

Thanks for taking the time to review us! We love hearing that; nothing beats a smooth, luxurious application. We're so glad you're enjoying the Agelyss experience!

The Agelyss Team

Rated 1 out of 5 stars

Burns my eyes

Burns my eyes
I have been using the eye bag remover every morning and evening for 2 straight months. Every time I apply the very small amount it burns my eyes for close to 30 seconds. I have small bags and dark circles. This cream has done nothing to either -not even a little change. Waste of $$$.

4 January 2026
Unprompted review
Agelyss logo

Reply from Agelyss

Thank you for sharing your experience. We are very sorry to hear that the product caused discomfort and didn't provide the results you expected. Your satisfaction is our top priority.

Every individual's skin sensitivity is different, and we recommend discontinuing use if irritation occurs. Because we truly stand behind the quality of our products, we offer a 365-day money-back guarantee, as per our return policy.

Please reach out to our Customer Service team directly at 800-437-0560 or support@agelyss.com, so we can make this right for you. We look forward to resolving this!

The Agelyss Team

Rated 5 out of 5 stars

GELYSS - Eyebag Remover Cream is an excellent product

product is as expected

10 December 2025
Unprompted review
Agelyss logo

Reply from Agelyss

Thank you so much for your kind review! We’re thrilled to hear that you’re happy with the product and that it met your expectations. We truly appreciate you taking the time to share your experience and hope you continue to enjoy the results!

The Agelyss Team

Rated 5 out of 5 stars

First week experience

While this is still the first week I have been using this product, I like the scent and texture. I apply it twice daily after bathing and before I go to sleep.

8 December 2025
Unprompted review
Agelyss logo

Reply from Agelyss

Thank you so much for your feedback! We're happy to hear you're enjoying the scent and texture of the product.

Regarding the lid, we wanted to let you know that we’ve just sent the “How to Use” instructions to the email address we have on file. The email includes a clear explanation of the airless pump and how it’s intended to be used.

If you have any trouble receiving the email or have any other questions, please feel free to reach out. We’re always here to help!

The Agelyss Team

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