H&C Weighing Systems Reviews 327

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I was beyond concerned purchasing a scale online. I'd heard the horror stories from those who had and their scales didn't pass state inspection. In those cases, they were left with a very expensiv... See more

Rated 5 out of 5 stars

LED screen suddenly didn't work and OHAUS doesn't make their "made in CHINA" small portable scales fixable, even though it's probably a $.02 piece that could be easily inserted. Went online, found n... See more

Rated 2 out of 5 stars

Returning Items is almost unreasonable. Not having the orginial packing. If you throw away the plastic bag they do not have to accept the product. Granted the scale had a few scratches which was our f... See more

Rated 1 out of 5 stars

Poor Customer Service. I would not recommended !!! I ordered a scale with different billing and shipping address. They did not process the order and upon calling they have no good customer service. I... See more

Company replied

Company details

  1. Laboratory
  2. Business to Business Service

Information provided by various external sources

H&C Weighing Systems™ is your source for name brand scales and balances at discount prices. We have been selling weighing systems since 1939, so we know what customers want, top quality brand name scales at incredible discounts.


Contact info

4.0

Great

TrustScore 4 out of 5

327 reviews

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Rated 1 out of 5 stars

Poor Customer Service

Poor Customer Service. I would not recommended !!! I ordered a scale with different billing and shipping address. They did not process the order and upon calling they have no good customer service. I told them that I take my business elsewhere. I actually found a newer model of the same scale from another company and they also give me coupon; which allowed me to purchase newer model for less price.

29 April 2019
Unprompted review
H&C Weighing Systems logo

Reply from H&C Weighing Systems

Very fishy order. The item is over $1,000.00 and both the billing and shipping addresses where residences. The customer also had a yahoo.com email address. If we do not ship to the billing address we can get a chargeback from the credit card if it is fraud.

Rated 5 out of 5 stars

Excellent service

Quick delivery and more importantly quick billing as it, is the end of the fiscal year and we wanted the balanced billed this year

8 June 2017
Unprompted review
Rated 4 out of 5 stars

Like the scale if only it would have …

Like the scale if only it would have come with the manual that goes with it. Key pad in the manual I got does not match the key pad on the scale so I cant figure it out. Maybe send me the correct one via e-mail .

Respectfully
Annette Neely

7 June 2017
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, easy ordering. Order shipped fast. As described. Detailed invoice.

30 May 2017
Unprompted review
Rated 2 out of 5 stars

Returning Items is almost unreasonable

Returning Items is almost unreasonable. Not having the orginial packing. If you throw away the plastic bag they do not have to accept the product. Granted the scale had a few scratches which was our fault. But we have never had a harder time returning an unwanted item with any company. Don't throw away your bags.

26 May 2017
Unprompted review
Rated 5 out of 5 stars

Well made

Well made, i use it to reload ammo- i'm 60 and not real tech savvy- i had hard time following instructions to program- even on you tube could not duplicate reprogramming- overall very happy with NV212-

23 May 2017
Unprompted review
Rated 5 out of 5 stars

Order process was easy

Order process was easy. Website was well organized and intuitive to navigate. Received scale quickly. Very competitive pricing.

5 May 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

We have used several brands of scales and have been most happy with Ohaus in the past. We purchased three and they arrived quickly and well packaged. I can give five stars for price, shipping and customer service.

3 May 2017
Unprompted review
Rated 1 out of 5 stars

Rude people on the phone

2 May 2017
Unprompted review
H&C Weighing Systems logo

Reply from H&C Weighing Systems

Hello,

The customer ordered on Friday, the item was shipped on Monday (the next business day) and delivered on Tuesday. Also, we have no record of the customer calling us. Not really sure why this is a one star review.

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