The shoehorn is a well made, beautiful product. The shipping took just over 3 weeks and the tracking was not updating so I reached out to customer service a couple of times and they always responded b... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The product was as described. Everything included. Packaging is not worthy of gift-giving but sufficiently protective for safe shipping. Delivery time was long; plan for this if purchasing gifts.
Company replied
Bought a shoehorn for my mom for her new apartment in Sweden and she loves it. No issues at all from my end, will definitely buy from here again once i need stuff for my home!
Beautifully made magnetic shoehorn, good delivery time with regular updates from the company. Now I’ve seen the quality of their product, I’ve placed an order for the coat hooks and bathroom shelves... See more
Company details
Written by the company
AESKA is a Scandinavian home brand. We create smart, practical, and beautifully designed everyday solutions that simplify life at home, with no drilling, tools, or permanent damage. Our products are made to solve real problems, from getting ready in the morning to keeping your space organized and clutter-free. Rooted in Nordic design, we focus on clean lines, quality materials, and functionality that fits naturally into any home. Good design should be effortless, and that's what guides everything we make. Customer experience matters just as much as the products themselves. If something isn't right, we'll make it right. Our support team is always here to help with any question about your order. Explore the full collection at aeska.co.
Contact info
Sweden
- support@aeska.co
- aeska.co
3.7
Average
102 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 51% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I regret purchasing anything from this…
I regret purchasing anything from this company. I placed an order last week and have heard nothing. Contacted the 48 hours ago and not heard anything. Looking like a scam company. Beware
3 April 2026
Unprompted review
Wouldn’t buy again
This product has nothing to do with Scandi anything… it comes from China. Ordered and paid for the product but didn’t send out the product until I chased them 10 days later for proof of tracking
The shoe horn is good looking. It is made from timber (albeit not the colour I was expecting) but it’s not well made and don’t think it’s worth the price even with 50% off.
30 March 2026
Unprompted review
Reply from Aeska
Thank you for the feedback, and we're sorry the experience didn't meet expectations. The shipping delay is completely on us and we understand how frustrating that must have been. We're working on improving our fulfilment process and hope to earn back your trust.
Save your money - Shocking quality
Waited weeks for delivery and the quality of what I received was shockingly poor. The magnet that the shoe horn attaches to is not strong enough to hold the shoe horn. For the £34 I spent, I would warn everyone to save your money and avoid.
29 March 2026
Unprompted review
Reply from Aeska
We're really sorry to hear this, that's genuinely not the standard we hold ourselves to. Occasionally a unit slips through quality control and we hate that it landed with you. Please reach out to our support team and we'll get a replacement sent out to you right away, no hassle.
Aeska = Instagram Scam
Aeska = Instagram Scam
Aeska is straight-up scamming people on Instagram. Their ads are packed with AI-generated videos designed to look premium and “Scandinavian,” but it’s all fake marketing.
What you actually get is cheap, mass-produced Chinese products you can find elsewhere for a fraction of the price. They’re just rebranding generic items and slapping a fake design story on top to justify insane markups.
There is nothing authentic or “Scandinavian” about this brand. It’s all smoke and mirrors, built to trick people scrolling Instagram.
If you look closely, everything about their presence screams dropshipping: over-polished ads, vague company info, and zero transparency about where the products really come from.
Bottom line: This is not a premium brand — it’s a marketing scam.
26 March 2026
Unprompted review
Reply from Aeska
We're sorry to see this but we have to respectfully disagree with several of the claims made here. AESKA is a legitimate registered company and we stand fully behind our products and brand identity. Our Scandinavian design inspiration is genuine and reflected in everything from our product curation to our visual identity.
We do work with carefully selected manufacturers to keep our products accessible in terms of price, which is standard practice across most consumer brands worldwide. We are fully transparent about who we are and our customer support team is always reachable for anyone with questions or concerns.
If you had an issue with an order we would genuinely love to hear from you directly so we can help. Reviews like this are hurtful to our small team who work hard every day to deliver a great experience.
2 week lead time, still waiting...
Waited 11 days since placing an order for a shoehorn.
Still no tracking information.
No update or communication from Aeska.
I emailed customer service asking for an update, received a generic response explaining that 'tracking information can take time to update during transit'. Not really an explanation. Did not expect to wait 2 weeks for delivery.
26 March 2026
Unprompted review
Reply from Aeska
We're really sorry to hear this and we completely understand the frustration. Waiting without a proper update is not the experience we want for our customers. We have recently improved our fulfilment and communication processes to make sure this doesn't happen. Please reach out to us directly and we'll personally look into your order and get this resolved for you right away.
Such cute stuff and good quality
Such cute stuff and good quality! I’m very pleased with it ☺️
18 March 2026
Unprompted review
Reply from Aeska
Thank you, that's so lovely to hear! We're really happy you're pleased with it. See you next time!
Great product, fast delivery
I ordered the showhorn and use it every day. Fast delivery, no issues.
18 March 2026
Unprompted review
Reply from Aeska
Thank you so much! Hearing that you use it every day is exactly what we love to see. See you next time!
Fast shipping
Fast shipping, good quality. Super happy with the whole experience. Will shop here again.
18 March 2026
Unprompted review
I cannot get a reply after a purchase…
I cannot get a reply after a purchase on 25/02/2026
email does not exist
No telephone number
11 March 2026
Unprompted review
Reply from Aeska
Hi! We are truly sorry to hear you have not been able to reach us, that is definitely not the experience we want for our customers. Please reach out to our support at support@aeska.co and we will make sure to help you out as soon as possible!
Don't be fooled: it's Chinese, not Swedish.
No updates since I ordered 1 month ago. No customer support and later found it this is a Chinses based business that has nothing to do with Sweden.
10 February 2026
Unprompted review
Reply from Aeska
Hi Alexandre, thank you for your feedback. We are sorry to hear about the lack of updates on your order and we completely understand your frustration. We do want to address your concern about our origins though. AESKA is a Scandinavian brand and we work directly with the only factory in the world that creates our products. Unfortunately there are many cheap copies out there that may give a different impression, and we have together with our factory sent in multiple cease and desist orders against them. The difference in quality between the original and the copies is significant. Regarding your order, please do not hesitate to contact our support and we will make sure to help you out right away!
Avoid this company at all costs
Avoid this company at all costs. Mass produced tatt sent from China and not as they imply Scandinavia. Took an age to be delivered and still showing as in transit, but at least its in the UK now
23 February 2026
Unprompted review
Reply from Aeska
Hi Roger, thank you for sharing your feedback. We are sorry to hear about the delay with your delivery and understand that is frustrating. We do want to clarify though, we are not a mass production company. We work directly with the only factory in the world that creates our products, and we sell the originals. There are unfortunately many cheap copies out there and we have together with our factory sent in multiple cease and desist orders against them. The quality difference between the original and the copies is significant, and we stand fully behind what we sell. If you have any further concerns, please do not hesitate to reach out to our support and we will be happy to help you out!
Nice quality :)
Nice quality :) Bought the suction hooks and the shoehorn. Works great!
13 February 2026
Unprompted review
Reply from Aeska
Hi Samuel! That makes us so happy to hear! We are glad both the suction hooks and the shoehorn are working great for you. Thank you for taking the time to leave a review, it truly means a lot to us!
Love the shoehorn I ordered from aeska
Love the shoehorn I ordered from aeska! Pretty fast shipping and great customer support
8 February 2026
Unprompted review
Reply from Aeska
Hi Jesper! Thank you for the lovely review! We are so glad you are happy with your shoehorn, and it is great to hear the shipping was fast and the support helpful. That is exactly what we aim for. Hope you enjoy it for a long time!
Reply from Aeska
Hi Emil! Thank you so much for the kind words, we are really happy to hear you loved the design! Your recommendation truly means a lot to us. Hope to see you again soon! 😊
Produkter som Temu - svindel
Produkter samme som fra Temu, og man får ikke svar retur – i mellemtiden, efter jeg har købt et produkt, har de skiftet navn og hjemmeside. Produktet er nu kommet efter 5–6 uger i en pakke fra kinesisk leverandør, og kvaliteten er ringe. Jeg kan se, at produktet faktisk kan købes på Temu for 50 kr.
Response:
Since you have reported this and I’m unable to reply directly, I will provide my answer here in this edit.
Let me rephrase my message so everything is perfectly clear:
The package was shipped from a Chinese supplier and arrived six weeks late, despite your homepage promising 2–4 days delivery.
The product quality is identical to what you find on TEMU, and if you genuinely wish to communicate, you could start by replying to the email I sent three weeks ago.
Additionally, you have changed your homepage due to the large number of negative reviews on your previous Trustpilot profile. This new AESKA website is an almost direct copy of Celest Studio
I hope anyone reading this understands the pattern.
26 January 2026
Unprompted review
Reply from Aeska
Hi,
Thank you for your review.
We want to clarify that AESKA has no connection to Temu. We design and sell our own products, but unfortunately Temu and other marketplaces often copy our products and images and sell low-quality replicas at very low prices.
If you received a package directly from Temu, it means you purchased from a third-party seller misusing our brand and material. Orders placed through AESKA are shipped from our own warehouses and customer support always responds.
If you believe you ordered directly from us, please contact support@aeska.co with your order number and we will gladly help.
Best regards,
AESKA Team
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