Aerosus Reviews 4,193

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quality of the products, which are often described as robust and comparable to OEM parts. Customers appreciate the very reasonable prices, noting that they are significantly lower than dealer or OEM parts, making them a great value. The delivery service is consistently highlighted as prompt and efficient, with many items arriving quickly from Germany, often ahead of schedule and well-packaged. The overall service, including quick responses to inquiries and easy ordering, contributes to a highly satisfactory customer experience. However, some customers also noted issues with delivery, experiencing delays or packages not arriving on time, despite paying for express shipping. A few other people also felt that some products were of poor quality, citing issues like terrible noise or being sent a faulty shock absorber, which led to difficulties in obtaining a refund. Additionally, some reviewers found certain parts difficult to install, resulting in an altered ride height compared to OEM specifications.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its excellent quality, robust build,... See more

Quality

Reviewers mention positive feedback about quality, with many describing parts as excellent, robust, and of... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Price

Clients share positive opinions on price, consistently finding products to be reasonably priced and offering... See more

Service

Consumers find service to be positive, with many reviewers stating they would use the company again due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a replacement electric strut for my 67 Seat Alhambra. Dealer part over £500 per strut. Found this company a large German operation but with a UK contact website. Ordered strut arrived from G... See more

Rated 5 out of 5 stars

I bought airmatic bags & air compressor at very reasonable prices with 2 years guarantee. I ordered 2 airmatic bottles but ordered 2 the same by mistake .They said i could return the other one for... See more

Rated 5 out of 5 stars

Parts easily identified for my car which then arrived within th time frame quoted. Well protected by packaging. Half the price of a Mercedes Parts dealer and fitted easily by an Independent. Changed b... See more

Rated 5 out of 5 stars

The East Coast Rep that helped to pick out these replacement MCR Shocks for my 2005 Corvette was extremely helpful. Items were ordered and received directly from Germany via DHL in five days!!! Ama... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Τo be true and pro

I am private customer,
My impression from Aerosus was outstanding.
Communication with the stuff,service unbelievable ,prices honest,and the delivery was as soon as possible.
I will recommend Aerosus as a great pro experience to all .

25 September 2024
Rated 1 out of 5 stars

Ordered air compresror last year

Ordered air compresror last year, it was noisy from day one and finaly failed after 12 months raised claim to refund no response waiting day for replay so far ,quality of compresor is poor and don't last long better buy wabco oem for just bit more £ ,need car to work so any day of waiting I'm losing money also faulty compresor blown pre fuse so that generated another 300£ on top i want full refund ASAP inc charge etc

16 September 2024
Unprompted review
Aerosus logo

Reply from Aerosus

Dear Mr. Niklas,

Thank you for reaching out and providing feedback regarding your recent purchase. 

We are sorry to hear about the issues you are experiencing with the compressor.

Please be assured that we are closely monitoring the return process and have informed the relevant department to address your concerns as promptly as possible.

We understand that product quality and customer satisfaction are extremely important, and we are committed to resolving this issue to your satisfaction. 

Our team has already been in touch with you to discuss the next steps and ensure a swift resolution.

Thank you for your patience and understanding.

Best regards,
Aerosus Team

Rated 5 out of 5 stars

No complaints!

Part is installed and functioning well. Shipping was faster than estimated. Will use this company again for European parts.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Great product, speedy delivery

Great product, speedy delivery.

Ordered an air compressor for my BMW X5 F15 and it was the complete unit including the fuse. Fits like oem for less than a 1/3 of the price. The unit Also cleared the error code/light I had on my dashboard prior to fitting “Chassis Function Restricted” without even having to plug in the diagnostic tool. Would 100% recommend and will buy future parts from Aerosus when required.

22 August 2024
Rated 5 out of 5 stars

Good price fast delivery

Good price fast delivery, no problems fitting, though no fitting instructions supplied.
Range Rover l322 2012
Replaced all four corners no leaks or suspension faults
Would certainly recommend

14 August 2024
Rated 5 out of 5 stars

Shocks half the price of OEM!!

I needed some shocks and the car manufacturer wanted £630+vat! something to do with the fact they have "self leveling". Anyway, the ones supplied by Aerosus are a perfect match and fit and seem to work just as well as the OEM units.
Done over 1500 miles on them now, so far so good!
Customer service team respond well to chat and delivery was spot on!

30 August 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look