Aero Gain Reviews 38

Very happy with my purchase! After an initial shipping issue (not Aero Gain's fault), the item was resent and arrived without issue. My only really comment would be that it would be even better if the BTA had shipped with an alternative length of bolt so it can be used without the supplied spacer - but this is easily resolved.

Ive tried a number aftermarket aero bar solutions and aero gains wins in the after sales department. These guys care about the customer. Customer satisfaction 100%

Effective communication, along with a prompt and professional response to my report of a defect on BTA, followed by the shipment of a replacement part.

I ordered my item 7 days ago and it’s been apparently stuck in customs for 5 days. I’ve emailed Aero-Gain and not heard back. I hope I’m not being scammed!

The experience was excellent. AeroGain’s support team responded promptly, demonstrating a high level of awareness of my issue and arranging an immediate replacement of the item.

Can’t give a good review of a product if I haven’t received one yet. The order was confirmed on 07/03/2026 and is still yet to make it out of Denmark on 18/03/2026.

The bits I can comment on such as the shopping & placing of the order all went very smoothly and without any issues. The website was clear and easy to use.

Nice product, for me personally the Garmin Mount is too loose (i run garmin edge 540) and it is enough to not lose the computer but it Will move once hand goes against the computer.

Very late response and giving wring information that my item was already shipped

I ordered Tri armrest set and unfortunately got 2 right side armrests. Even before I got an answer to my reclamation, I got a email: replacement part was already mailed to me. Also, the response email was appropriate. They informed that a mistake has occurred and they do their best to correct the situation ASAP. I think the value of the company can be evaluated by the way they handle reclamation.

Kindness and support 11/10

Fast shipping, great seller.

Fantastic experience. The guys looked after me after they learned about my crash during the IMWC in Nice. Helped me rebuild my setup and they gave me such a human experience that is so uncommon these days. Apart from the help the quality of the parts are fantastic they sit perfectly and simply just work

I have still not received my item? It was attempted delivery over 2 weeks ago?

Products were just as described, fit and performed well (used during full Ironman race), and they were priced well and shipped quickly.

I had an issue with my parcel that wasn’t delivered correctly, and they immediately sent a new parcel, no questions asked. The products once mounted were great and as expected

Multiple issues with this 'company'. It's not clearly specified that you will end up paying 27% more if you live in the UK, due to customs charges.
Issues with the goods:
1. After paying the additional £80 to recieve my BTA and arm scoops I realised that the bolts supplied were both too short and not wide enough (I needed M6) and there was no where stating the bolts were M5 or to order M6 instead.
2. Instead of a left and right arm scoop i was sent 2x right arm scoops
3. i also ordered a garmin mount to add to the bta system. when this mount is combined with the spacer they sent the garmin sits further back than my chin (when aero) making the mount completely impractical in this setup.
4. the 'arm pad' is basic foam from the local hardware shop with adhesive on it. no velcro means that if you need to adjust / dismantle, then you need new foam pads again. they look like theyve been cut using kitchen scissors.

after raising these concerns 3 times so far I've been met with absolutely zero response.

The quality of the products looks like basic resin from any old 3D printer with a poor finish. All this leads me to believe that this is not a scalable premium commercial business, moreover a back bedroom operation. Don't buy from them
Six months later (March 2026) - still not received arm scoops despite owner saying they would send. Emailed again twice with no response